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QuickBooks Reviews & Testimonials

4.3 (5,957)

G2 Reviews: 1,215


5
63%
4
24%
3
4%
2
2%
1
6%

87% of G2 users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  1,215 reviews
  4.4/5 average rating

  Showing 4 star reviews only  

Anne O star-alt star-alt star-alt star-alt star-alt

"Access to your accounts from anywhere. — What do you like best? Sync feature with external sites Online access from anywhere you have internet — What do you dislike? Report features don't allow for an open window list — What problems are you solving with the product? What benefits have you realized? Multi user access with..." Read more

3 years ago

Administrator in Apparel & Fashion star-alt star-alt star-alt star-alt star-alt

"A solid platform. — What do you like best? Can't go wrong with QB.. have been using it for years! — What do you dislike? Sometimes it seems like they are just packing the features in, which can add a layer of complexity. — What problems are you solving with the product? What benefits have you realized? Accounting needs are..." Read more

3 years ago

Administrator in Medical Devices star-alt star-alt star-alt star-alt star-alt

"Best Support Experience Ever. Good Core Product. Features not so much. — What do you like best? The Support! Especially if you have the Advanced product or whatever it is they are calling it these days.. It's well worth it even if you just were to use it for one call a year, its that good. — What do you dislike? The granularity of the..." Read more

3 years ago

User in Law Practice star-alt star-alt star-alt star-alt star-alt

"Quickbooks online is a good for basic accounting for my solo practice. — What do you like best? Easily accessible from any device. Integrates with My Case which is why I switched to the online version. Becoming easier to use now that I've had it a few months. — What do you dislike? It's not intuitive and is more difficult to use than..." Read more

3 years ago

Krissy D star-alt star-alt star-alt star-alt star-alt

"Easily accessible option for accounting needs. — What do you like best? Being able to access the online version from anywhere is a huge plus when bookkeeping for other businesses. I can log in and enter information, pull up invoices and check account balances in a flash. — What do you dislike? Software updates take a while and hinder a..." Read more

3 years ago

Shane A star-alt star-alt star-alt star-alt star-alt

"Great integration, missing keyboard shortcuts from Desktop version. — What do you like best? I love the integrations with other platforms and the ability access from anywhere. I also appreciate the links to tutorials and online chat/help. — What do you dislike? I miss the keyboard shortcuts when entering a lot of data. It also has a di..." Read more

3 years ago

User in Food & Beverages star-alt star-alt star-alt star-alt star-alt

"Robust but easy to use. — What do you like best? Interface, customizability, variety of transaction forms — What do you dislike? Expensive. Mobile apps are not as robust — What problems are you solving with the product? What benefits have you realized? Easy record keeping for hundreds of transactions"

3 years ago

Consultant in Accounting star-alt star-alt star-alt star-alt star-alt

"Quickbooks online is pretty dynamic for smaller companies. — What do you like best? The online help and numerous training videos made it very easy to learn the program. — What do you dislike? You need to make sure the roles are set up correctly, or you can accidentally give rights to users to edit previously posted transactions. ..." Read more

3 years ago

Administrator in Financial Services star-alt star-alt star-alt star-alt star-alt

"Great online software solution if you want to tackle accounting/book keeping on your own. — What do you like best? Good integration with online banking imports & invoice. — What do you dislike? Can be costly in the longrun with Quickbooks Online. You may feel handcuffed to them after many years. — Recommendations to others consi..." Read more

3 years ago

Administrator in Hospital & Health Care star-alt star-alt star-alt star-alt star-alt

"QB online review. — What do you like best? It seems to be somewhat easy on aspects. — What do you dislike? The hold time to get a person on the phone is exceptionally long. — Recommendations to others considering the product: It is not complicated to enter accounting information. It is difficult to balance with all the repo..." Read more

3 years ago

Finance D

Finance D star-alt star-alt star-alt star-alt star-alt

"Business software for bookkeeping and accounting. — What do you like best? One stop to manage many features related to business finance and book keeping. — What do you dislike? Some features are hard to manage and not obvious to edit. — Recommendations to others considering the product: It is ok to have this software, but t..." Read more

3 years ago

Simon W

Simon W star-alt star-alt star-alt star-alt star-alt

"Very good starting platform for start up/home business. — What do you like best? It is a product that is quick to go from purchase to actively running your finances. Syncing to e-commerce platforms and bank accounts is really quite pain free. It is very low cost. We've recently evolved the business from its initial form as Rory & The Bean to a mu..." Read more

3 years ago

Alberto O

Alberto O star-alt star-alt star-alt star-alt star-alt

"The best cloud accounting system around. — What do you like best? QBO is very easy to use and follow. It makes accounting very user friendly for individuals that are not accounting experts. Also it is laid out in a very easy to understand manner. The reporting is the best I've seen in a cloud based SMB software. The mobile app is also very intuiti..." Read more

3 years ago

Vikrant B star-alt star-alt star-alt star-alt star-alt

"Good but with limitations. — What do you like best? The best part about QBO is the ease of use. The software is clutter-free and straightforward to navigate. Unlike many software, where there are options under the options creating a much complex environment, QBO is very simple. It has pretty much everything a company would in its accounting softwa..." Read more

3 years ago

Administrator in Construction star-alt star-alt star-alt star-alt star-alt

"Good for first time business owners. — What do you like best? It gives you reports to your year to date or any specific time frame that can also help with audits. It also files 1099s for you with the IRS. You can write checks out of it as well. Allows you to accept payment electronically. It's a one stop shop for all your financial needs. —..." Read more

3 years ago

User in Hospitality star-alt star-alt star-alt star-alt star-alt

"Helpful for Remote Workers. — What do you like best? I can log in from anywhere and complete tasks on the go — What do you dislike? The online version doesn't have all the features that QB desktop has. That can be difficult when you're not on a physical office network. — What problems are you solving with the product? What benef..." Read more

3 years ago

Christopher C

Christopher C star-alt star-alt star-alt star-alt star-alt

"Easy to set up, slightly hard to manage. — What do you like best? When it works, it definitely works. It's incredibly easy to set up and get things plugged in. Additionally, it's easy to add and remove users as needed. — What do you dislike? Quickbooks requires a lot of maintenance to manage. You need to have a strong knowledge of acco..." Read more

3 years ago

Administrator in Financial Services star-alt star-alt star-alt star-alt star-alt

"Quickbooks Review. — What do you like best? Quickbooks has a lovely UI and it is very easy to use. — What do you dislike? You can't hide certain fields from a customer while billing them or sending them an invoice. — What problems are you solving with the product? What benefits have you realized? I am currently trying to c..." Read more

3 years ago

Administrator in Education Management star-alt star-alt star-alt star-alt star-alt

"QuickBooks online for school fees managemnet. — What do you like best? Makes clear and detailed invoices of both charges and payments in a succinct report that is both easy for us as administrators and the parents as customers. — What do you dislike? Some terminology is difficult, like a charge will show up as ”invoice” with a long nu..." Read more

3 years ago

User in Logistics and Supply Chain star-alt star-alt star-alt star-alt star-alt

"Quickbooks online is a very useful and up to date platform. — What do you like best? Quickbooks is easy to navigate and use, and there are many options for the types of services that you want to have provided from them. — What do you dislike? Their customer service can be a little unhelpful at times. Even simple questions seem to take..." Read more

3 years ago

User in Retail star-alt star-alt star-alt star-alt star-alt

"Great for non-bookkeeping people. — What do you like best? This is very user friendly for small business owners and people who don't know anything about accounting or bookkeeping. I would happily recommend it for any small business that wants to do their own books. — What do you dislike? It is too dumbed down for professional bookkeep..." Read more

3 years ago

Administrator in Accounting star-alt star-alt star-alt star-alt star-alt

"Automated, Convenient and Compatible. — What do you like best? Quickbooks is the best-known bookkeeping software in the world, and as such, it has the most integrations with the most software applications. What is more, because it is online, it is easy to share information between accountant and client. — What do you dislike? For const..." Read more

3 years ago

Dawn J

Dawn J star-alt star-alt star-alt star-alt star-alt

"Quickbooks Online is the perfect all-in-one program. — What do you like best? There are many upside factors to using Quickbooks Online, one of the most helpful it's mobile-friendly.This has helped me on many occasions. The fact alone means that you don't have to stay in one place while balancing your accounts. — What do you dislike?..." Read more

3 years ago

Stephanie Anne D

Stephanie Anne D star-alt star-alt star-alt star-alt star-alt

"Quickbooks for Startups. — What do you like best? It's cloud-based and can functionalities can be easily navigated. The system has been widely used so there's a wider community where best practices are shared. Start-up companies can leverage on knowledge-based database and QB chatbox for assistance. Because Quickbooks has available API, a lot of s..." Read more

3 years ago

Administrator in Computer Software star-alt star-alt star-alt star-alt star-alt

"QuickBooks online is the standard for a reason. It's good, almost great. — What do you like best? Quickbooks has set the standard in small business bookkeeping. And it's still great in downloading, syncing and reporting transactions. QBO Payroll is great too! — What do you dislike? The required use of the "Undeposited Funds" account is..." Read more

3 years ago