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QuickBooks Reviews & Testimonials

4.3 (5,944)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

  Showing 4 star reviews only  

Ed B. star-alt star-alt star-alt star-alt star-alt

Gateway Tax Advisors, LLC

"Have to admit, the online experience is getting better. Still nowhere near the functionality of the desktop software, but QBO does work well for most small businesses. The monthly fees are a little high, but you can find some good deals."

7 years ago

Trey H. star-alt star-alt star-alt star-alt star-alt

Operations Manager, Family Pharmacy

"null"

7 years ago

Dan M. star-alt star-alt star-alt star-alt star-alt

Founder / Partner, Sierra Products

"null"

7 years ago

Nate N. star-alt star-alt star-alt star-alt star-alt

Controller, CharityVision International

"It struggles in a lot of areas if you are not a simple small business. We are a nonprofit that owns two subsidiaries, so QBO can be annoying to use in terms of features and functionality."

7 years ago

Tara G. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Jason F. star-alt star-alt star-alt star-alt star-alt

Owner operator , JF Services llc.

"I know it's young, but it feels like a half finished product. Keeps books alright, but there's definitely a lot missing from desktop based software."

7 years ago

Pamela L. star-alt star-alt star-alt star-alt star-alt

Balanced Numbers LLC

"I love using QuickBooks Online! I have been using it for three years now and have transitioned almost all of my desktop clients to the online version."

7 years ago

Susanne L. star-alt star-alt star-alt star-alt star-alt

"null"

8 years ago

Craig S. star-alt star-alt star-alt star-alt star-alt

Founder and President, Flexible Informatics, LLC

"null"

8 years ago

Ron P. star-alt star-alt star-alt star-alt star-alt

vbo Accounting Services

"Customer support is way awesome. Love the Chat feature!! They have never let me down!! It's so easy to use. And the software keeps getting better and better!!"

8 years ago

Carol S. star-alt star-alt star-alt star-alt star-alt

Dashboard Enterprises

"Major improvements but need to accelerate the process. The customer support needs to be much better. Too long wait time to get an attendant. Xero is much better at it,"

8 years ago

Sabrina R. star-alt star-alt star-alt star-alt star-alt

CBIZ MHM

"It took time getting used the current format, but having used QBO over 10 years it has become my number 1 recommended product for the small businesses I serve."

8 years ago

Cierra C. star-alt star-alt star-alt star-alt star-alt

Office Manager, Ausman Law Firm

"Our company has utilized Quickbooks since 2012. We switched to quickbooks online in 2015. Though it was a difficult transition and some features look very different from the Mac desktop version it's an overall quality product. It's very helpful that you can logon from a remote location to work on it. We utilize this function often, as our accountant can rec..." Read more

8 years ago

Jordan S. star-alt star-alt star-alt star-alt star-alt

Sales and Marketing Coordinator , Yost Inc.

"Quickbooks is great! It is easy to use and is the perfect tool to help us manage our customers, our products and our bank accounts. It also pairs well with our CRM accounts making it even easier and more efficient to manage our customers and invoices."

8 years ago

Kayla J. star-alt star-alt star-alt star-alt star-alt

Controller, BeaverFit USA

"QB Online is great when you need access anytime, anyplace. Easy and simple to use, but lacks more complex functions such as inventory and job costing. Would like to see updates on this in the future. It's great for multiple users without having to pay the exorbitant user license fees."

8 years ago

Natalie C. star-alt star-alt star-alt star-alt star-alt

Business Administrator, Jamison Family Medicine

"This is my first time using QB online. I like the functionality of the program. I enjoy that you can correct your errors easily. Reporting is self-explanatory. Payroll is very simple. I have had to work with customer support a few times and they are very helpful and knowledgeable. I would recommend this product to other small businesses."

8 years ago

Zak D. star-alt star-alt star-alt star-alt star-alt

Granite State Mechanical Services

"We've been using Quickbooks for our company since 2001. Our most recent update was to the online edition. All the features of Quickbooks that you know and love are available, just from anywhere. From my iPad, iPhone, tablet, PC, MacBook Pro... I can see anything on Quickbooks Online from any device anywhere! A few irritating things that Intuit needs to u..." Read more

8 years ago

Jake D. star-alt star-alt star-alt star-alt star-alt

Vice President, Accounting in Motion

"QBO has made some major advances in recent years/months due to the pressure of other cloud-based accounting suites trying to steal Intuit's market share, and these advances have benefited us as end-users. Though the interface and forms-based entry is a little different than the desktop software, the functionality in QBO is realistically quite similar to the..." Read more

8 years ago

Amber K. star-alt star-alt star-alt star-alt star-alt

HIVE Digital Strategy

"I used Quickbooks both at a previous job as well as at this one. It works better the way we use it at my current company than the way we used it at my previous company. This is a great software for companies needing basic accounting functions. The issue with it at my previous company was in reconciliation of media costs. It was very manual to have to set up..." Read more

8 years ago

Lisa M. star-alt star-alt star-alt star-alt star-alt

Director, Classroom Matters

"We recently switched over from Quickbooks to Quickbooks online. It has all the features of our old system, with more accessibility. It's great to be able to log in from any computer, in any location. It helps us to have a more in-the-moment financial picture of our our business. The only downside is that it doesn't "talk to" our integrated scheduling/billin..." Read more

8 years ago

Damon S. star-alt star-alt star-alt star-alt star-alt

Tech, Air Authority Heating and Cooling

"My experience with Quickbooks online is good so far. It's pretty easy to use. I like the reports feature and the fact that it syncs with my bank."

8 years ago

Alan W. star-alt star-alt star-alt star-alt star-alt

"null"

8 years ago

Mike M. star-alt star-alt star-alt star-alt star-alt

Senior Manager, MDD Forensic Accountants

"null"

8 years ago

Al D. star-alt star-alt star-alt star-alt star-alt

President , Al's Guns

"Good software easy to use. I like the software and how intuit integrates their payment processing with the invoicing. Al's Guns"

8 years ago

David P. star-alt star-alt star-alt star-alt star-alt

Vice President Business Management and Research, Open Health News

"null"

8 years ago