Capterra 
G2 
4,742 reviews
4.3/5 average rating
JERALD V.
President, CEALS
Verified Reviewer
"Payroll functionalities. Adding employees, setting up direct deposit, and filing payroll taxes is made super easy."
5 years ago
Eduardo Z.
CEO, My Special Book
"I used to QB Desktop for more than 15 years, the QB Online allow my company to use it in Mac OS and with Windows."
5 years ago
Lanita S.
Owner, That Office Girl
"As a user of QBD for 10+ years, it was hard to make the switch to what I feel is a "lesser" product. However, there are times when I decide to point a Client to this software. It has it's place when multiple users with internet-based needs are a must and the books are somewhat simplistic."
5 years ago
Omar M.
Placement Specialist , TTC
"My overall experience with Quickbooks online has been good. What I like most about this software is that everyone who needs to access the information can access it such as the accountant."
5 years ago
Kandace B.
Territory Manager, Konop Refrigeration
"I have always liked Quick books until recently. It isn't saving me any time and is actually creating more work which I don't have time to deal with."
5 years ago
Scott B.
Founder, Lumen Foundry LLC
"QuickBooks is the industry standard, which means accountants and bookkeepers are familiar with it and happy to interface with it. The reporting outputs are standard and, well, normal. The move to a web interface, while more expensive than the older approach, has made it a lot easier to manage the books from any computer or share access with my accounting tea..." Read more
5 years ago
Phyllis P.
Owner, Magnolia Boutique
"While using the service, the integration was great but the annual cost increase was unacceptable. Itis also such a negative that you can't migrate from QB Online to QB Premier."
5 years ago
Verified Reviewer
"Overall its been ok, I can't believe you cant export though!. The price is pretty good, the functionality is great, and the reporting works really well for my business."
5 years ago
Scott M.
Business Owner, Bellevue Fine Art Reproduction, LLC
"First, when I moved my business from Quickbooks desktop to Quickbooks Online, it cost me thousands of dollars in accounting fees to fix all the errors that QBO introduced. The transition was a nightmare, and took months to sort out. Inuit was ZERO help during this time. Since then QBO has gotten worse, not better. There are constant sync issues with bank a..." Read more
5 years ago
JOSEPH C.
C E O, Orion Business Investments LLC
"I am an accountant by profession, before getting into business. I have used, implemented and supervised Quickbooks for Desktop / Quickbooks for Accountants in various companies that I worked for. I have over 15 years of Quickbooks experience. I find that Quickbooks online is not for the serious user and businesses who want to manage their finances effect..." Read more
5 years ago
Erika R.
System Administrator, Sirinc
"I've used the desktop version for several years now. I'm still trying to get used to the online version, it's coming along slowly."
5 years ago
Tiffany W.
office management , greenapple chiropractic
"Easy to use- simplicity of the software easy to set up"
5 years ago
Charity S.
Controller, Bender Companies
"Not cost effective, would love the mobility but not worth it. Cloud based, access anywhere, comfort level"
5 years ago
Doug B.
Innkeeper, Arsenic and Old Lace B&B
"QuickBooks Online is probably a pretty good product if you had no accounting knowledge."
5 years ago
Lisa H.
Treasurer, Presbytery of Susquehanna Valley
"There are way too many differences between the desktop and the online version to make the switch feasible. The online access for multiple users was the selling point."
5 years ago
Keirsten B.
Customer Service Manager, Beals MMO Haven
"We solved the issue of being able to log in from anywhere, however, we did go back to the desktop version for report purposes."
5 years ago
Cindy C.
Vice Presiden t, Corbett Land Strategies Inc.
"Ability to do invoicing and track payments. Also my accountant uses QB so I had no choice"
5 years ago
Verified Reviewer
"We do not upgrade our version regularly which is what causes our cons. When we upgrade it will be much more efficient for our client payments. We use this for our entire operations from internally to externally"
5 years ago
Sam M.
Owner/CEO, Sam DiNicola Digital
"It was confusing and ended up feeling like a waste of money because I never felt comfortable enough to really use all the features."
5 years ago
Katy F.
National Sales Manager, Farm & Ranch Publishing, L.L.C.
"Everything is accessible to view or edit."
5 years ago
Verified Reviewer
"i used this software at a small retailer shop. it did what it was supposed to do but was pretty basic. not a very robust feature set"
5 years ago
Michael H.
Member Manager, Hoosville Hostel
"Now that I've hired an accountant to better navigate the software, it seems to be okay. But for novice, its not easy. I like all the different features that are offered but its not very easy to use."
5 years ago
Kristan K.
City Administrator, City of Ore City
"I liked that I could access my files from anywhere."
5 years ago
Scott B.
President, Bieniek Law, P.C.
"Ability to sync between my practice management software and quickbooks."
5 years ago
"When it works it is fine. The desktop module is next to useless because it is constantly crashing and you can't get tech support to assist."
5 years ago