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QuickBooks Reviews & Testimonials

4.3 (5,940)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

  Showing 4 star reviews only  

cindy l. star-alt star-alt star-alt star-alt star-alt

Business Manager, Dr. Glenn Ludwig, DMD PC

"AWFUL CUSTOMER SERVICE. It takes a long time to get assistance. Before offering you any help, they drag you through so many questions you want to kill yourself. Customer service should NOT be THIS."

3 years ago

Eliel C. star-alt star-alt star-alt star-alt star-alt

Office Manager, Law Firm

"I have been using QBO for the last 3 years since I migrated from QuickBooks Desktop Enterprise. It's just as good. Online databases are the future and QBO is the best one for bookkeeping. You can work from literally anywhere as long as you have wifi."

3 years ago

Ashley E. star-alt star-alt star-alt star-alt star-alt

Community Outreach Specialist , One Community

"I like the fact that Quick book has the capacity to help individuals with their financial issues."

3 years ago

Peter J. star-alt star-alt star-alt star-alt star-alt

Partner, Hyland Johnson Keane

"The benefit we have is that we can work with our clients on their accounts without having to go to their office or for them to drop a laptop into us. This means we can keep an eye on the accounts and provide assistance as and when it is required."

3 years ago

Michelle S. star-alt star-alt star-alt star-alt star-alt

Small Business Owner/Brand Designer, Red Bella Agency

"My overall experience with Quickbooks Online has been positive. While there are some things that can be improved, it has served its purpose for me for the past few years. The price is fairly comparable to other online software. The only other one I have had experience with is Freshbooks but I switched to Quickbooks Online because of a promotion that gave me..." Read more

3 years ago

Alshanie B. star-alt star-alt star-alt star-alt star-alt

Accounting Assistant , University of Technology,Jamaica

"Its one of the easiest user friendly software i have ever came across .Such an amazing software. The features and uses are incredible . The UI is easy to use and understand its"

3 years ago

Jackie H. star-alt star-alt star-alt star-alt star-alt

Dispatcher, FUPM LOGISTICS, LLC

"Ability to pull a report at any time. There's a wide range of categories from which to choose."

3 years ago

Jeff G. star-alt star-alt star-alt star-alt star-alt

Veterinarian, Gilliland Veterinary Service

"It has been very good so far, allows quick and easy transfer of financial information to CPA and lenders. Able to daily input and track multiple streams of income and outflows, to successfully manage my practice."

3 years ago

Harshkumar P. star-alt star-alt star-alt star-alt star-alt

Dentist, Cure Smile Dental

"Nice experience with the software. Good thing is smooth, fast and convenient. Nice and smooth software for the self employed people to track expenses, estimate taxes, track mileages, do payroll, get ideas about profit/loss. Easy to use. Mileages tracking is accurate, not drain battery and help in deduction. Easy to sync business account and credit cards to t..." Read more

3 years ago

Cynthia P. star-alt star-alt star-alt star-alt star-alt

Staff accountant, Alfano & Company LLC

"Overall, it's been great. It's easy to work with. My clients love it. One of the things I like the most about QBO is that clients have access to their reports 24/7. Plus, I love that it connects directly to the bank accounts and it updates automatically. Super easy to use!"

3 years ago

Robert L. star-alt star-alt star-alt star-alt star-alt

Owner, SUPERIOR HOUSEKEEPING SERVICE

"I finally cancelled the subscription. It wasn't for me. They integrate with PodiumIO soon, the software I use. They're well known and there is a broad userbase to draw knowledge from."

3 years ago

GARY C. star-alt star-alt star-alt star-alt star-alt

President, WINDOWS & BEYOND

"Right now I am considering other options. I am not using online but was looking at switching before this happened. We love being able to have people pay their bills online."

3 years ago

Jason E. star-alt star-alt star-alt star-alt star-alt

Accounting Assistant, University Of Technology, Jamaica

"I would recommend this to anyone as it is easy to use and makes business processes more efficient. Generating reports are simple and reports are easy to understand"

3 years ago

Kevin T. star-alt star-alt star-alt star-alt star-alt

Owner, DFW Hair Studio

"It was much better than average. I love software and systems and found this to be very user friendly for me. Quickbooks online is a great service. There's a lot of flexibility so you can decide how much or how little you want to use Quickbooks. I'm a business professional who operates alone. What I've found is that the features super-seed my need. There's a..." Read more

3 years ago

Chris H. star-alt star-alt star-alt star-alt star-alt

Md, Indie Marketplace

"If you need a simple accounting solution you can access easily its a good solution. Quickbooks is easily accessable online for our staff to easily add what is needed and for our accountant to check."

3 years ago

April O. star-alt star-alt star-alt star-alt star-alt

Self Employed Rancer, April Ockerman

"The biggest problem is the price, and that there is not a book to learn about the app. The two things that I liked most is the amount of learning material available to use the software and the amount of features the app has available to the user."

3 years ago

Andrea M. star-alt star-alt star-alt star-alt star-alt

Owner, Body By Andrea

"I still believe it's a great software but it just didn't do all the work for me. I like the presence and website. It's very well organized if you are able to connect everything such your bank statements."

3 years ago

Antony S. star-alt star-alt star-alt star-alt star-alt

Transport Manager, Annapolis Valley Travel

"Helps keep a track of all our business transactions with reports, tax and other neat features. Definitely helped our small business."

3 years ago

Akshay K.

Akshay K. star-alt star-alt star-alt star-alt star-alt

Advocate, Akshay Kshirsagar

"I have export and local sales services for my profession and being Tax consultant I also refer clients to use cloud based software rather than old traditional Tally ERP Software"

3 years ago

Tammy S. star-alt star-alt star-alt star-alt star-alt

Office Manager, Pacific Air Mechanical Ltd

"Overall, we enjoy QBO for it's easy to use, user friendly format. The ability to customize forms as well as the multitude of reporting options available are two of my favourite features."

3 years ago

Yogesh A. star-alt star-alt star-alt star-alt star-alt

Minister In Service of God , divine bliss international

"Financial management and reporting and communication. It is very organised and anybody can use it with a basic knowledge of accounting and book keeping and makes the financial management easy"

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"It is great accounting software for a small business. We are able to manage expenses, send invoices, run payroll, keep track of inventory and generally organize our books. Access to accounting information from anywhere anytime is a plus. It is fairly affordable and has a 30-day free trial."

3 years ago

Liz D. star-alt star-alt star-alt star-alt star-alt

Practice Manager, Karceski IP Law

"I have been very pleased with it, ironically because I have to actively log in an use it very little, if at all. QB Online integrates with our docketing company, AppColl, in such a way that I need to do very little to make sure that our Accountant has accurate information in QB Online. It has made the process of getting invoices out of AppColl and into QB O..." Read more

3 years ago

Margaret D. star-alt star-alt star-alt star-alt star-alt

Controller, GSVlabs

"Fast and Easy to implement. Finding functionality is not always inutitive. Super easy to deploy and it integrates seamlessly with our third party bill payment and expense reporting software."

3 years ago

Justin H. star-alt star-alt star-alt star-alt star-alt

Hairstylist, Aveda

"Will use this site more often and will recommend it to all of my friends. Easy functioning, manage, use, understand which is huge for a site like quick books keep up the good work."

3 years ago