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QuickBooks Reviews & Testimonials

4.3 (5,940)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

  Showing 4 star reviews only  

Justin T. star-alt star-alt star-alt star-alt star-alt

Accounting Consultant, Royal Imaging Services

"I liked that the Inuit brand is so well known. The system had all the features we needed at the time, and it was not expensive in the beginning."

3 years ago

Michael K.

Michael K. star-alt star-alt star-alt star-alt star-alt

President, MK Beauty

"So far I am a happy customer. As long as you back up constantly, you will be fine using it. The online factor so that my future accountant can login without needing for me to be gone to access for my tax return"

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"We do payroll, expense tracking and payrolls taxes all through Quickbooks online. It works perfectly for our small business with relatively few employees."

3 years ago

Jonathan Z.

Jonathan Z. star-alt star-alt star-alt star-alt star-alt

Finance and Accounting Lead, Service Industry

"It has been amazing, this platform offers all you need to run your business with ease, it has a great library of add-ons and custom report options that will make your workflow fast and effective."

3 years ago

Thomas A. star-alt star-alt star-alt star-alt star-alt

Owner, Tutor Doctor - Brandon

"I use QBO because a franchise I purchased mandates it. Otherwise, I would be looking for options where customer service trains and supports users better."

3 years ago

Sari C. star-alt star-alt star-alt star-alt star-alt

CEO, Colt Rentals

"Overall it is a great product and I am very happy with it. There are great benefits to using Quickbooks Online. It offers easy to see summary on the home page of all the pertinent information I need."

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"We are pleased doing our job with Quickbooks Online. I really love automatic bank reconcilliation. It's really easy to start over. We chose Quickbooks to give us some order about accounting and processes. It does the job very well. It very easy of use."

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"It's been good so far but there is a learning curve if you aren't familiar with basic accounting, I wish they had step by step tutorials for someone new to the accounting world."

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"It's helpful to work with others (admin support, etc) who is also familiar with QBO. The program is easy to learn, teach and transferrable between industries. I mostly use it for non-profits."

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Quikbooks is very easy and straightforward to use. The standard reports and data interrogation tools are very helpful. If you are a small/medium size business this is a great accounting software"

3 years ago

Dawn P. star-alt star-alt star-alt star-alt star-alt

AP Specialist, Denver Health

"Overall, I was able to use the software with ease. It was when I had to do an update that I had an error show up and couldn't get fixed."

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overall I enjoy QuickBooks online. I like the easy access because it is online. You can whoever access the books at ease."

3 years ago

Mike G. star-alt star-alt star-alt star-alt star-alt

Office Coordinator, Spectrum Creative Interiors

"QBO is a daily workhorse for me. Payroll is a breeze with direct deposit, reconciling now takes 2 seconds because of the bank feed, and it's easier to stay on top of my accounts and balances."

3 years ago

Julie R. star-alt star-alt star-alt star-alt star-alt

President, Julie Hanan Design

"Overall, there is also more of a learning curve when transitioning to the online but in the end, the benefits and ease of use outweigh the cons. Highly recommend."

3 years ago

John R. star-alt star-alt star-alt star-alt star-alt

CEO, Cybersentinels

"Very satisfied. Easier to deploy than the offline version. Does not depend on the availability of your own specific hardware."

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I would like to see an asset register and as a result I'm tending to absorb all but large purhcases into P&L, which is a pragmatic decision and not my desire). Multi-currency is supported but it's quite hard to get to grips with, especially if you have actuals for the exahnge figures by transaction, meaning you have to value each transaction. Again I've modi..." Read more

3 years ago

Michael O. star-alt star-alt star-alt star-alt star-alt

President, Austin Brewery Tours, LLC

"I signed up for QBO but quickly realized that the desktop version is better suited for me. I guess I like that it's online. It's less commitment than the $400 version. It's a good way to 'try' quickbooks before taking the plunge."

3 years ago

MARIA M. star-alt star-alt star-alt star-alt star-alt

Office Manager / Lead Paralegal, Lebenbom & Rothman, PC

"continue to use because it is efficient, just an issue with customer support (or lack thereof). ease for check writing and printing, although when I switch printers the check print changes as well."

3 years ago

Hugh B. star-alt star-alt star-alt star-alt star-alt

Owner , Carolina Pest Pro llc

"I'm a scale of 1 to 10 it was a five I'm not super impressed. Can Manage my business expenses on my laptop. I like that I can see everything that's going on with a couple of clicks."

3 years ago

Steve S. star-alt star-alt star-alt star-alt star-alt

Manager, Bartons

"Recommeded to several clients when putting forward accounting packages. Works as intended. very feature rich software from a strong name. All the bells and whistles of Xero and MYOB included."

3 years ago

Jenine B. star-alt star-alt star-alt star-alt star-alt

Office Administrator, Badger Plumbing, Heating & Mechanical Inc

"I do like the online I just wish there was a little bit more to it. We have a plumbing and heating company so our service team is always going to different locations and we need to be able to access invoices and estimates and customer payment information on the go all the time and it was just getting to be too much using several different applications to get..." Read more

3 years ago

Thomas S. star-alt star-alt star-alt star-alt star-alt

User, Retail

"I used this online version to track expenses and mileage while driving for Uber. Would recommend the software only for the ability to provide an end result for both those options. The methodology to get to those points is tedious and, at times, mind numbing as it is unfortunately lacking. I wish I could bill for the time it took me to enter the details into..." Read more

3 years ago

Leslie M. star-alt star-alt star-alt star-alt star-alt

Owner, Rancho Gallina

"It's expensive, which was ok with us as long as it worked. But when our business credit card account, through Costco's Citi Card, kept disconnecting and having to be reloaded we called to figure you if there was something we need to do to keep this online. Now, Costco is a pretty big corp, and Citi is a pretty big bank, so it seems like intuit is trying to g..." Read more

3 years ago

Anthony D. star-alt star-alt star-alt star-alt star-alt

Pres, A j auto center

"I returned it. Great in theory. If you dont mind or if you want everything automated , and you keep in mind there will be additional recurring expenses, and you realize that you will have to manually enter a lot of initial data(even though you currently use QB Desktop) then go for it. We are a small co with limited liquidity and I dont like automatic draws..." Read more

3 years ago

Leng V. star-alt star-alt star-alt star-alt star-alt

Director of Operations, Partnerships for Lawrence, Inc.

"So far, I like it. Again, I am not an advanced user, but I find it great to keep my work organized and be able to find any transactions in a matter of seconds"

3 years ago