QuickBooks logo
QuickBooks icon

QuickBooks Reviews & Testimonials

4.3 (5,940)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

QuickBooks logo

About QuickBooks


Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

  Showing 4 star reviews only  

Julianna B. star-alt star-alt star-alt star-alt star-alt

Office Manager, BSIT LLC

"We are able to keep a live time view of the company's financials every day. Even when we cut vendor checks and are waiting for them to be cashed, our QB's bank already shows our actual available bank amount with the amounts already deducted. This way we know what we have to spend elsewhere without worrying if there is enough to cover other reoccurring expen..." Read more

3 years ago

Harlan E. star-alt star-alt star-alt star-alt star-alt

Practice Administrator, Northern Ohio Retinal Consultants

"Running a medicall practice is difficult enough, Quickbooks all our practice to not have to worry about keeping track of our income or expenses. In addition we dont have to worry about data integrity either!"

4 years ago

Jarett C. star-alt star-alt star-alt star-alt star-alt

Landscape Designer, Divine Services LLC

"With the ease of use and great features, Quickbooks Online has enabled me to increase my productivity out in the field and make sure I can serve our customers whether I'm in the office or out."

4 years ago

Boris O. star-alt star-alt star-alt star-alt star-alt

Head of Operations, Accela Staff Inc.

"Can be better in terms of support and early notification of changes that will be implemented with the new version (update)"

4 years ago

Amy B. star-alt star-alt star-alt star-alt star-alt

Executive Director, Global Resource for Advancing Cancer Education

"Very easy to use and learn/teach. Love that you can email invoices and reports directly from the program."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Generally pretty positive. No huge complaints, as the service does exactly what I'd expect it to!. The integrations within the Intuit ecosystem are really helpful in pulling in all of the required data to manage our financials properly."

4 years ago

Emily K. star-alt star-alt star-alt star-alt star-alt

Accountant, Win By KO Promotions

"It's alright. The fact that it's online definitely has its benefits, but its just so different from the desktop version and not as easy to use, in my opinion."

4 years ago

Anthony P.

Anthony P. star-alt star-alt star-alt star-alt star-alt

Food and Beverage specialist, Sysco Canada Inc.

"As a project manager i can be able to manage my accounting needs even when am in remote areas. Being aware of how much our company is spending and earning is important in determining the health of our business"

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Once set up, it's pretty easy to use. I also use the payroll/worker features that are very good. Integrates with my POS system and accountant is very familiar with it, so it's easy when it's tax time."

4 years ago

Joan B. star-alt star-alt star-alt star-alt star-alt

teacher, holland public

"Mostly easy to use and does what we need it to do to keep our business running efficiently."

4 years ago

Steven K. star-alt star-alt star-alt star-alt star-alt

Operations Manager, Storage Durango

"Overall, I would recommend Quickbooks Online to anyone I know. Coming from Quickbooks desktop version, this is a huge upgrade. We can look up any expenses that we've had in a given time frame when reviewing P&Ls"

4 years ago

Brittany F. star-alt star-alt star-alt star-alt star-alt

Production, Southwark Metal

"My overall experience with this software has been an amazing one, it gets the job done. This is a great software to keep track of income, expenses, to pay bills, manage taxes and so much more for your business. A great tool to have on hand to help things run smoothly."

4 years ago

THAO T. star-alt star-alt star-alt star-alt star-alt

OPTOMETRIST, KINDERSPECS

"Happy with software but wish company can make products more affordable and functional without the constant upgrades. Convenient way of keeping all incomes and expenses in one place and in different categories to improve financial management."

4 years ago

Allison K. star-alt star-alt star-alt star-alt star-alt

Director, Safety Education Specialists LLC

"Positive. I feel like QuickBooks in some for or another has been around for a long time. I remember my mother using Quicken for family bookkeeping. It is easy to use and recognizable. Quickbooks feel like a warm cup of hot cocoa on a snowy day. Not sexy, not new - but it gets the job done."

4 years ago

Nick C. star-alt star-alt star-alt star-alt star-alt

CFO, Packback

"Overall positive experience, would recommend. As discussed above, it does everything you need it to do - just a little clunky at times."

4 years ago

Charlee C. star-alt star-alt star-alt star-alt star-alt

Owner/Instructor, The Hello House LLC

"Overall, Quickbooks has been very valuable to my business, easy to use for both clients and myself, and organized in terms of layout and use. However, I wish the fees charged for processing payments were lower."

4 years ago

Ozzy M. star-alt star-alt star-alt star-alt star-alt

Investor Care Specialist, CrowdStreet

"Overall a great experience with QuickBooks Online. It is simple to use yet powerful. QuickBooks Online is very intuitive and easy to navigate. Its capabilities are perfect for a small business/company."

4 years ago

Kenneth S. star-alt star-alt star-alt star-alt star-alt

Owner , Glitched Grains Kalamazoo

"I was completely unfamiliar with bookkeeping prior to using QB. Its been a critical part of my business growth. Functionality. It does everything I need"

4 years ago

Charles F. star-alt star-alt star-alt star-alt star-alt

OWNER, Chuck Franklin CPA LLC

"Very Good. once I got the "timing" of the software and the different ways of doing things, I have found it is very usable."

4 years ago

Kierra F. star-alt star-alt star-alt star-alt star-alt

Owner , VLB

"I like it because they have made it somewhat easier. But dislike it for it's expensive and you can lose out on money. Easy To login and use. Easy to add your financial records and write off to prepare for taxes when it's needed"

4 years ago

Angela E. star-alt star-alt star-alt star-alt star-alt

Office Manager, MW&E

"easy to use and support help is knowledgeable"

4 years ago

Abi G. star-alt star-alt star-alt star-alt star-alt

Small Business Owner , Marketing & Advertising

"I was only able to take advantage of this program for a limited time via the 3 month free trial. I enjoyed it but will not be purchasing."

4 years ago

Andrew H. star-alt star-alt star-alt star-alt star-alt

Auditor, Tanner LLC

"Great product for small to midsize accounting staff. The ability to provide read only access to clients books to be able to pull needed reports. The online access that allows for me view for anywhere"

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overally, I don't like the price of QBO, especially with key QBDT features missing, but in today's remote way of doing business, it is becoming the standard of businesses to use QBO."

4 years ago

Caryn C. star-alt star-alt star-alt star-alt star-alt

Owner, Forged Soul Fitness

"This program makes accounting easier, however, as a non-accounting user, I find it a little confusing. We like that our accountant can access our account and take a look with little ease on our part. This helps for tax purposes."

4 years ago