Capterra 
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1,192 reviews
4.4/5 average rating
Subashini s.
"One of the best accounting cloud software. — What do you like best about QuickBooks Online? I have been using QBO for last two years. The best feature of QBO is: 01. We can directly import the bank statements. 02. Uncomplicated process of updating customers and supplies list. 03. Tracking financial performance history is so easy. It is one of t..." Read more
a year ago
Timothy P.
"QuickBooks has more features than I needed, the added features and screens were confusing. — What do you like best about QuickBooks Online? QuickBooks Online was easy to access from any computer, it allowed multiple users to run and access payroll histories. It was nice for new hires to enter in their own demographic information. — What do y..." Read more
a year ago
Tyler S.
"Jack of all Trades: the software that has lots of limited featres, lacking functionality. — What do you like best about QuickBooks Online? On the accounting side, QBO for years has been the standard for ease of accounting. Our accounant with 30+ years XP swears by it's ease. The UI is actually decent and for the most part the software works like..." Read more
2 years ago
Victor R.
"Seamless environment if you use QB as your CRM but there are some downsides. — What do you like best about QuickBooks Online? I personally appreciate the fact that there is no software to download or local data to keep safe/manage - it is all done online. This also means that there are no constant upgrades or updates you need to go through. ..." Read more
2 years ago
Vivek V
"automation. — What do you like best? Bank integration, user management, invoice templates — What do you dislike? Its UI at transaction level entries little bit two scrolling — What problems is the product solving and how is that benefiting you? It's helping in automate accounting GST filing and very useful for data sharing..." Read more
2 years ago
User in Arts and Crafts
"Great for a small business that just needs the basics- Overpriced and underwhelming. — What do you like best? Available anywhere. Ease of use for basic beginners. — What do you dislike? Does not work well with manufacturing and price — Recommendations to others considering the product: It is great for a beginner that doesn'..." Read more
2 years ago
Administrator in Accounting
"Accountant. — What do you like best? The software can be used anywhere you need to use it at any time. — What do you dislike? The amount of reports that can be filtered is not as expansive as QB desktop. — What problems are you solving with the product? What benefits have you realized? I can remotely work for my clients. T..." Read more
2 years ago
User in Electrical/Electronic Manufacturing
"Expensive, Poor Customer Service. — What do you like best? Enhancements including factoring and credit card payment acceptance. — What do you dislike? Cost, horrible customer service. Takes forever to get customer service online and then 50% of my interactions are with support staff who can't figure it out. — What problems are y..." Read more
2 years ago
User in Photography
"Works but can be clumsy at times. — What do you like best? Streamlined customer database with payment options that has a low processing fee with ACH payments, and a merchant account tool where I can oversee payments taken in. — What do you dislike? The Merchant center is very clumsy. The search feature is practically unusable, even if..." Read more
2 years ago
User in Accounting
"Accounting software for startups. — What do you like best? Easy setup and syncing to e-commerce platforms and bank accounts are easy compared to other — What do you dislike? Not suited for bigger companies as it is suited only for small companies with the minimum number of transactions. — What problems are you solving with the pr..." Read more
3 years ago
User in Information Technology and Services
"Online Version not nearly as robust as desktop version. — What do you like best? Reports are helpful but the format in which they export to Excel needs improvement — What do you dislike? API is very limited as to what data can be pulled and pushed back and forth. Native connection with Insightly CRM is very limited — What problem..." Read more
3 years ago
Mark H
"Using QB for my small business. — What do you like best? Available on multiple platforms. Apple, Windows — What do you dislike? Wish I could use it offline - to increase speed. Also wish it was able to edit multiple entries at one time — What problems are you solving with the product? What benefits have you realized? My..." Read more
3 years ago
Wágner d
"It gets the job done albeit a bit behind in their enhancements. — What do you like best? Fairly robust and accountant-friendly in that the back end uses a chart of accounts, GL, and allows for journal entries. — What do you dislike? Some of their additional services such as payroll have inexperienced support. It feels as if they come u..." Read more
3 years ago
Steven D
"Works beautifully, but not cheap for a freelance business. — What do you like best? I like being able to confirm invoices have been paid to my bank account by importing transactions from my bank. I like being able to categorise both spending and income and the excellent (superb) reports that come with QBO.I will be switching away from QBO soon, as..." Read more
3 years ago
Scott B
"Getting To Big for Small Businesses. — What do you like best? For the most part, it's just easy to let it download the information from my bank and I can reconcile the data as I go. It is very easy for having one or two accounts that handle money. — What do you dislike? PRICE! Intuit just raised the price by 44-percent. For a small bus..." Read more
3 years ago
Abida H
"Valuable for small Businesses. — What do you like best? Very helping for my small business...QuickBooks UAE - Businesses run better with QuickBooks. Track expenses, manage cash flow & create invoices. QuickBooks Online gives you what you need most to run your business, all in one place. Easy To Use. Access From Anywhere. Free Trial. Save Time ..." Read more
3 years ago
Chelsie B
"Quickbooks Online. — What do you like best? Collab with other users. Easy to sync together for all users — What do you dislike? The program is completely different from the desktop version. Not as easy to navigate. — Recommendations to others considering the product: Not recommended for new to quickbooks users. Much better..." Read more
3 years ago
Kyle J
"QuickBooks Online - Decent but not the best. — What do you like best? I do like that it's accessible everywhere you go with your login. Makes it very convenient for traveling, etc. and not having to worry about being able to access your accounting files. — What do you dislike? The overall platform itself isn't the most user-friendly pl..." Read more
3 years ago
User in Biotechnology
"Best accounting software for a small business. — What do you like best? Very user-friendly - you can figure out how to put an entry in or how to put an invoice in on your own in 5 mins. — What do you dislike? There are not many internal controls that could be set up around approving the entry and changing the previous year's data. Only..." Read more
3 years ago
Administrator in Leisure, Travel & Tourism
"Quickbooks should have online & desktop toggle. — What do you like best? Fairly easy to use without any formal training — What do you dislike? Wish there was a way to toggle between online and desktop versions. Ability to bulk edit multiple entries at the same time to change common fields (e.g. category). — What problems are you..." Read more
3 years ago
Emily W
"QuickBooks Online. — What do you like best? I like that QuickBooks offers an app version of the software as well as other apps that work with the software to provide benefits that QBO itself cannot provide. — What do you dislike? I don't like the report feature. I like the desktop version better where you can have different tabs open..." Read more
4 years ago
kris k
"works great but dose not work with apps on computer. — What do you like best? being online and can use anywhere you can use your phone. more users then the one that comes on desktop. — What do you dislike? we use a program on a computer and on line wont work with it need quickbooks desktop. we had to go to desktop just because the prog..." Read more
4 years ago
James R
"Useful for small business. — What do you like best? Completing tax returns for me was one of the main advantages of using Quickbooks. I love all the integration features & we implement some of the main API functionality to run automation across the business. — What do you dislike? I find that it has a bit of a steep-ish learning curve..." Read more
4 years ago
LUKE G
"QBO is a Must-Have, Industry Staple Product. — What do you like best? Intuit's gigantic resource base and overall scale, combined with this product's ease of use, makes it, undeniably, the dominant player in the market that every accountant or bookkeeper needs in his or her tool belt. — What do you dislike? Intuit's dominant presence,..." Read more
4 years ago
"Its really amazing in team work making it easy and fast to work in teams.All tasks can be created here and managed on time.Its very organized tasks are performed sequentiallyAllows attachment of files. . — What do you like best about QuickBooks Online? Animiz creates animation in much less time. Best animation demos, simple video import processes..." Read more
a year ago