63 reviews
5/5 average rating
barry isherwood
Becky Armstrong
"Brilliant company. Dealt with the insurance directly for us, making the whole process run as smoothly and as stress free as possible. Thank you Reinstate"
2 years ago
Google review
Chris Barnes
"Earlier this year we had the misfortune to suffer a leak from a corroded flexi pipe under the bathroom sink. I identified what I thought was the required work and posted adverts for various traders to complete repair works. One of those I approached was Reinstate who, following a site visit, quickly identified other damage that I had not picked up (this was..." Read more
2 years ago
Google review
Amanda Dixon
"Fantastic service, professional, knowledgeable and great at communicating. Would highly recommend!"
2 years ago
Google review
Karen Biltcliffe
"I had contacted a few Leak Detection companies and Reinstate stood out as approachable, friendly and helpful. Andrew quickly arranged for his colleague Jordan to attend, and our leak was found within a couple of hours. This was impressive as we live in a converted Mill where faults can be difficult to find. Jordan found the leak with minimal disturbance and..." Read more
2 years ago
Google review
NAJMA SHAHBAN
"With one visit they diagnosed and fixed the problem without further complications. Name to trust excellent and professional service you can't miss. Thank you so much."
2 years ago
Google review
julie elizabeth dyson
"Excellent service and friendly staff"
3 years ago
Google review
Nichola Read
"Andrew and Gary successfully negotiated with the insurers on my behalf to secure reimbursement to complete all the work that needed doing without any shortcuts. All the necessary repairs were done to a very high standard. I wouldn’t have been able to do this on my own. Excellent communication all round. Thank you."
3 years ago
Google review
Man Yiu Lo
"Very helpful and responded swiftly upon any issues came up. Very experienced in dealing with insurance companies."
3 years ago
Google review
Andrew Davis
"We had, what turned out to be a severe water leak, in our cloakroom. Andrew sent someone straight away to assess the issue, dried the room and then re-installed a new vanity unit all within a few weeks- re-utilising everything that could be salvaged. We had a minor issue with the final invoice which Andrew corrected immediately. Hopefully no more leaks but w..." Read more
3 years ago
Google review
Stu E
"Incredible. They really went above and beyond to make sure everything was covered."
3 years ago
Google review
Katherine Danks
"Very professional, quick and friendly response. Would highly recommend."
4 years ago
Google review
Luke Kane
"Excellent service from start to finish, very professional and proactive in response to us contacting them. 100% recommend them.L"
4 years ago
Google review
David Johnson
"I had a nightmare getting the insurer to pay out and reinstate sorted everything, including dealing with the insurers and putting in a new bathroom, all paid by the insurers. Good service all around"
4 years ago
Google review
Eddie Sandwith
"After having a load of hassle with the insurance company Andrew and his team took over. The 2 lads doing the repairs worked very hard, efficiently and cleanly to complete the job. Will recommend Andrew and his reinstate team to make it a little bit less stressful"
4 years ago
Google review
Peter Robertson
"After an internal flood in our three story home, Andrew & team at REINSTATE personally dealt with all aspects of the insurance claim with L&G, obtaining a much higher payout than initially offered to us by L&G. They then sourced suppliers & dealt with all of the building / redecoration works, which were perfectly & professionally executed. PERFECTION!!"
5 years ago
Google review
Todd ATM
"Reinstate worked with me on an insurance claim and they proved to be extremely good value. They worked tirelessly to ensure I was given a fair payout and provided nothing but a professional and friendly service. I highly recommend working them."
5 years ago
Google review
Julie-Ann Stobo
"Andrew and James took all the hassle out of my insurance claim and accommodated my physical mobility by their caring support. They organised the whole renewal of a kitchen due to a water leak and did extra work (re-site part of old kitchen as utility area) to ensure I was happy. Their workers were very tidy and polite, with very high standards of workmanship..." Read more
5 years ago
Google review
Luke Skillington
"Andy and the team were a massive help for the job I had. Overcame some difficult situations with insurers on the job and managed my expectations superbly through constant communication. Massively appreciated"
5 years ago
Google review
Andrew Brennan
"After a very damaging water leak, our insurance company decided to be very difficult with regarding to settling our claim. We asked Reinstate to step into negotiate on our behalf and their knowledgeable approach won the day. They then undertook all necessary repairs and replacement ensuring a potentially fraught situation was made less stressful. 5/5 from m..." Read more
5 years ago
Google review
Matt Elliott
"Working with Reinstate made the whole process so much easier. Instead of having a constant back and forth with the insurance company following water damage which resulted in a whole in the kitchen ceiling, I made phone call and from there Andrew and the team took over and did everything on my behalf. They kept me updated the whole way through, worked with th..." Read more
5 years ago
Google review
Paul Macey
"Andrew is an honest and trustworthy guy, explained what he would do and when and met every expectation. If you’ve got something that is or maybe is an insurance claim, just ask for an honest answer. Saved me loads of haste dealing with the insurance company."
5 years ago
Google review
Andrew Liddle
"Reinstate dealt with my insurance claim for damage done to my property by a tenant. They quickly arranged for inspection, put together a schedule of work and dealt with loss adjusters. Sadly due to COVID-19 and problems with the insurers the claim was delayed by a few months but Reinstate kept the pressure on and eventually got a good settlement. They were e..." Read more
5 years ago
Google review
Malcolm Laycock
"After being flooded we found ourselves in need of asbestos tile removal and consequential repairs to floor. Initially contacted by Andy to do floor screed however when he visited he spoke about he range of his services and helped us negotiate with loss adjuster so we could have all the work done by his firm - This allowed us to get the whole job done in two..." Read more
5 years ago
Google review
Matthias Sharpe
"Concept building solutions were amazing from start to finish. After having a leak from our bathroom shower Andrew took care of everything including dealing completely with our insurance. The works were carried out promptly and efficiently. I can highly recommend Andrew and his team. Matt"
6 years ago
Google review
"Andrew came to see us in regards as to if we would be able to make a claim, he arrived on time, and was very professional and friendly, and took time to look over our policy as well, although we were unable to claim from the insurance I would not hesitate to contact reinstate again, would recommend them."
2 years ago