Endorsal 
13 verified testimonials
5/5 average rating
Shawn Cheng
Amrit Khan
"We experienced serious basement flooding in our Toronto home after a heavy rainstorm, and Flood Assist was a true lifesaver. Their emergency response team arrived within an hour of my call, fully equipped with pumps, dryers, and disinfectants. They immediately began extracting the water and set up industrial fans and dehumidifiers to prevent mold growth. Wha..." Read more
25 days ago
Nardeen Sami
"A flooded basement is overwhelming, but Flood Assist gave us back control of the situation. They showed up quickly, explained every step of the cleanup, and reassured us when we felt hopeless. They worked carefully to save what could be salvaged and professionally restored the rest. They also set up dehumidifiers and explained how to monitor humidity levels..." Read more
2 months ago
Nancy Fung
"When sewage started backing up into our basement bathroom, I was horrified. Flood Assist treated the situation with urgency and professionalism. They wore protective gear, removed all contaminated materials, sanitized the area thoroughly, and used air scrubbers to ensure no odors or bacteria lingered. They even coordinated disposal with local regulations, wh..." Read more
2 months ago
Jonathan Silverman
"We came home to find our basement completely underwater after a sump pump failure. Panic set in, but Flood Assist calmed us down and got to work immediately. They pumped out the water faster than I expected, dried the basement with industrial fans, and disinfected everything. They didn’t just leave after cleanup—they followed up the next day to check moistur..." Read more
2 months ago
Cathy Smith
"Flood Assist doesn’t just clean up water—they take care of the whole process. After a major leak in our upstairs bathroom, water seeped through the ceiling and into the basement. The team not only extracted the water and dried the space, but they also repaired damaged drywall, replaced insulation, and restored our flooring. It felt like they rebuilt our home..." Read more
2 months ago
Christine Bell
"Having a sewer backup in your basement is one of the worst things a homeowner can experience, but Flood Assist handled it with absolute professionalism. They arrived quickly, contained the contaminated water, and used specialized cleaning solutions to fully sanitize the area. They explained the health risks of untreated sewage water and made sure no trace wa..." Read more
2 months ago
Hanah
"Our basement flooded after a heavy storm, and we thought we had lost everything. Flood Assist came fully prepared with pumps, industrial dryers, and even storage containers to help us protect our belongings. They worked tirelessly for hours, removing water, sanitizing the space, and reassuring us that things could be fixed. What impressed me most was how the..." Read more
2 months ago
Timothy Carney
"Exceptional Fast Service from Flood Assist! When our basement flooded at 2 AM, Flood Assist showed up within the hour. They worked fast to pump out the water, set up drying equipment, and explained every step of the process. Their quick response saved us from serious structural damage. Highly recommend their emergency team! "
10 months ago
Anne Wickman Verified customer
"I was stressed and overwhelmed with water pouring into my basement, but the Flood Assist crew treated my home with care and respect. They were friendly, professional, and kept me informed the whole time. You could tell they really cared about restoring my home. "
10 months ago
Tim Giancarlo Verified customer
"Dealing with insurance after a flood is usually the hardest part, but Flood Assist took that stress away. They carefully documented every stage of the cleanup with photos, moisture readings, and detailed reports, which made my claim process smooth and fast. The team even took the time to explain how the insurance company reviews claims so I understood exactl..." Read more
10 months ago
Neal Verified customer
"When our basement flooded, the damage felt overwhelming, but Flood Assist not only restored our home, they also guided us through the entire insurance process. They prepared a clear, itemized estimate using the same software that most insurance companies rely on, which gave me peace of mind that there wouldn’t be any disputes. They submitted all documentatio..." Read more
a year ago
Nick’s Development Verified customer
"When a pipe burst in our kitchen, the water spread quickly into the basement and caused significant damage. Flood Assist arrived within an hour and immediately began extracting the water and setting up drying equipment. They explained how important it was to act fast to prevent long-term water damage to the structure and our belongings. Their team not only d..." Read more
a year ago
"After a sewer backup caused severe basement flooding in our Toronto rental property, I called Flood Assist based on a friend’s recommendation. Their IICRC-certified technicians arrived promptly and took control of the situation immediately. They extracted contaminated water, removed damaged flooring, and fully disinfected the space to ensure no bacteria or m..." Read more
25 days ago