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573 reviews
4.8/5 average rating
Katherine Dowle
Hazel F
"We contacted Royvon for a trial overnight stay for our nervous reactive rescue dog. We were recommended by our friends who have dogs in similar situations. When we came for quick tour, the girl was lovely and showed us around. Answered all our questions. We booked in an overnight stay. However, closer to the time, we had to rearrange the trial boarding date..." Read more
a year ago
Google review
Naomi Nye
"We have tried to make contact with Royvon concerning our dog that was in their care, and still yet to hear anything back from them. We had been led to believe that our dog would gain the necessary life skills and obedience to accompany us anywhere, but unfortunately, the reality has been quite the opposite since leaving Royvon 6 months ago. His reactivity ha..." Read more
a year ago
Google review
Takigirichi B
"Disappointed and Concerned – Not What I Was Promised I chose Royvon for dog training because they specifically told me they use positive reinforcement methods, which is incredibly important to me. However, my experience was completely at odds with what they claimed. When I arrived, one of the first things they suggested was putting a grot (prong) collar on..." Read more
a year ago
Google review
Carly Bunyer
"It is 28° today and I drove by Royvon at 11.40am & there were 2 people in Royvon uniform with 2 dogs working on lead walking on the pavement 🔥 I was very shocked to see this. No dog should be in the direct sun in this heat, especially being made to work!"
2 years ago
Google review
Sara Carter
"Really disappointed in the training provided by Royvon. Our dog still isn’t walking on a lead properly and still barks at people. They got her clicker trained to an extent with treats and but this hasn’t really improved her behaviour and we expected that on their ‘behaviour modification programme’. Total waste of money at £2500. Will try and recover throu..." Read more
2 years ago
Google review
M E
"AVOID AVOID AVOID at all cost They do not deserve a star but I couldn’t leave a review otherwise But for me they get a a big ZERO !! They did NOT give my dog water , he was just left there and I could tell from the picture they send me that he was NOT happy and was scared PLEASE PLEASE DO NOT LEAVE YOUR DOGS WITH THEM I CRIED when I saw my dog when I collect..." Read more
3 years ago
Google review
Jey Monroe
"DO NOT TRUST THEM WITH YOUR DOG AND DO NOT TRUST THE REVIEWS! They remove the ones they don't like"
3 years ago
Google review
Erhan Mustafa
"THEY DIDNT FEED OUR PUPPY. When we collected our puppy from Royvon he was very lethargic. We looked at the food we'd measured out for him, and it was virtually untouched. After admitting they hadn't fed him, Royvon firstly gave the excuse that it was a busy time of the year for them, then subsequently changed the excuse saying that staff didn't realise he..." Read more
3 years ago
Google review
Dale Carnell
"Planned to use but their pricing is now ridiculous. Everything is itemised and profit has been put ahead of dog care. It just isn’t humane to charge for bedtime toilet break. These things are expected as a minimum with a dog boarding service. As someone else said, Rover is more affordable, includes all the care your dog should need, and significantly cheape..." Read more
4 years ago
Google review
j i
"Price has increased significantly. I was shocked when I received a quote for our dogs to stay at Royvon Esher. We used to have our dogs boarding at Esher with VIP room and we paid something like £45/day for the two dogs and that fee included 3 walks. The new quote was nearly double without any walks. No toilet time included what we find an aggressive and un..." Read more
4 years ago
Google review
Joanne Hutt
"Please do not use Royvon Dog so depressed when home had to take him to the vet to be checked over Wouldn’t eat play go in garden walk Also came home very smelly Very sad to watch Will never use again"
4 years ago
Google review
Iona Patterson
"This is a very delayed review as it’s only since I found a new trainer of recent that I realised how poorly treated my dog was through the one training session I did with royvon. It was last year and I took my puppy mainly for call back and lead training, I was met by a lovely lady who throughout our conversation said she agreed with electric collars as long..." Read more
6 years ago
Google review
Richard Holmes
"My dog recently took part in Royvon's 3-week behavioral modification program. When we picked up our dog we were devastated at the state of his coat. Matted from head to toe and as a result he's had to have his entire coat shaved off. The trainer seemed excellent but the care team here simply do not care. Poo was overflowing from bins, the place stank and th..." Read more
7 years ago
Google review
Mark Baker
"Filled in a dog boarding form, called four times and no answer, left two voicemail messages ... No response at all."
7 years ago
Google review
James Derham
"Yet again another shocking lack of response from this money grabbing un caring outfit Please check all the small print before you put your beloved dog in the care of these people"
8 years ago
Google review
Ruth Mullan
"Got absolutely nothing for my upfront payment of £50. No report, no feedback, nothing."
9 years ago
Google review
Heidi Moore
"As a person I rarely complain or feel the urge to express my disappointment with reviews. Royvon is simply a money making machine. I have utilised this 'Dog Training' company twice and regretted it each time. More recently, I rescued a sweet dog from Cyprus. I put him in the care of Royvon. He had daily training with a lovely young lady but returned home eve..." Read more
9 years ago
Google review
Zeki silay
"Absolutely impossible to get hold of. Managed to finally get hold of someone who asked that I would send in videos for an assessment of how long my dog would require, but then no reply. After 2/3 weeks of constantly trying I finally managed to get hold of someone who then told me I would get a call either later that day or tomorrow. Again still no response a..." Read more
10 years ago
Google review
Activekitty Mew
"With This company because my other trainers want available at the time He was sent up to Wales he came back worse than when he arrived! I basically paid for the privilege of having him pester people and jump over people for food which he had never done before do not go here! They have no idea how to train dogs very very disappointed! go to Michael Stokes ken..." Read more
10 years ago
Google review
Andrea
"We are so very unhappy with our dogs recent stay (one of four stays with Royvon in the last year). When our flight was delayed due to weather and we could not reach our dog on pick up day, we made multiple phone calls, sent multiple emails and multiple Facebook messages in regards to our dogs welfare. Not a single message was ever answered. I had no idea if..." Read more
10 years ago
Google review
Hannah Perkins
"My dog was sent here to be trained by me and my partner. From all the pictures and everything we say we thought he was doing great! But then we went for the hand over session and he was still showing signs of the same problems. Jumping up being one of them. When we saw him he started to jump up, even though this was one of the problems, another thing when we..." Read more
10 years ago
Google review
Michael Morcos
"UPDATE: on 21/2/17 Clerkenwell and Shoredtich County Court awarded us a £750 refund, plus expenses and court fees, for breach of contract by Royvon, whose defence was heard in their absence when they failed to attend the court date. We previously spent months trying to reach an amicable settlement with Royvon but were again either ignored or fobbed off. Royv..." Read more
10 years ago
Google review
"We left our dog her for one night and the kennel forgot to feed him a meal and told us at 10pm at night with no opportunity to sort it out as they didn’t respond to us contacting them. Our dog seemed very stressed when we collected him - he ate immediately when he got home so must have been really hungry. We were really upset that he hadn’t been fed while th..." Read more
2 months ago