1,316 reviews
5/5 average rating
Peta Barry
Heather Edwards
"Richard is a top-class vet. We are very happy with his care. Thanks so much. We have hope now!"
a year ago
Google review
Clara Winters
"SASH is amazing. Unfortunately, we have to go there more often than we would like, but we know our cat is always in safe hands. Everyone there is always so kind, caring and extremely knowledgable. I wouldn't hesitate to recommend them to anyone."
a year ago
Google review
Robert Byrd
"Great service from everyone. Dr Brain took the time to explain very clearly what was done and the results of the test. The practice was welcoming and comfortable."
a year ago
Google review
Rebecca W
"Very helpful and friendly reception team who made the booking process and our experience on the day smooth and easy. The vets were very knowledgeable and friendly and made us feel like we were in good hands. We also received an extensive and thorough summary after our visit. As well as very prompt and detailed answers to our follow up questions via email. Th..." Read more
a year ago
Google review
joyce Chou
"We were seeing Dr. Lucy for internal medicine consultation today. She is nice, approachable and professional lady that explained me through my boy’s clinical issues.Thank you so much for your times and detailed explanations. It is worths that we traveled all the way from Mel to here."
2 years ago
Google review
Me Me
"I was very happy with the level of service I received by everyone they were so welcoming and friendly and dr jana was amazing she was so accurate and very intelligent especially when it came to Aston’s unknown condition she looked at all His results and came to a conclusion that it was a rare condition but also had a solution for it and she put him a good he..." Read more
2 years ago
Google review
Argus Tuft
"Terrific people, very understanding and helpful with the treatment of companion animals"
2 years ago
Google review
Crystal Ranelli
"A very positive experience from the moment I called to book an appointment to the moment we walked out the building. I was comforted and informed every step of the way, the clinic was clean and organised and everyone was very friendly. I received prompt updates with results the following day. Thank you to Jodie, Susie and Dr Tristram for everything."
2 years ago
Google review
Geoff Mullard
"An extremely professional and caring team working in an environment designed for them to excel."
2 years ago
Google review
Julie and Ross Winters
"Dr Amy Lam and Dr Zoe were so good, spent a lot of time with us. Asked many questions, EXTREMELY thorough. We just needed someone to listen and care. They certainly did that. We had previously been to another emergency Vet where we waited for over 4 hours and saw nobody apart from the nurse initially. Totally diiferent experience from the admin staff onwards..." Read more
2 years ago
Google review
Charlotte Wilsey
"very impressed at our first encounter. A very compassionate and caring environment."
2 years ago
Google review
Christine Pope
"Sadly it appears that SASH has had a lot of experience in treating animals with cancer, because everything has been so efficient. I cannot find a single fault. The information provided was timely, thorough and personalised. The online consent forms are convenient. The staff were absolutely incredible. So kind, compassionate and friendly. Best experience for..." Read more
2 years ago
Google review
C Suoma
"Outstanding support for my sick dog, getting her back to health. Fantastic communication. It was never a trouble to provide me with an update. Make sure you have pet insurance!"
2 years ago
Google review
Brydie Allen
"The SASH emergency department on a Sunday afternoon is amazing. So kind, helpful and efficiently run, which means so much when you’re stressed about your little one!"
2 years ago
Google review
Jeanette patamia
"Everyone was very pleasant and professional. Didn’t have to wait long and the vet was engaging and caring. Bonus was that I only had to pay the gap (between total cost and insurance rebate) - like Medicare - fantastic!!!!"
2 years ago
Google review
Andrew Au Yeung
"Very happy with SASH, Dr Alex Kennedy saved my Teddy's life from FIP!"
2 years ago
Google review
Penelope Black
"The whole experience from the delightful and helpful receptionist booking the appointment to the compassion, skills and excellent communication of our vet was faultless. Thank you"
2 years ago
Google review
Karen Y
"I'm so grateful that SASH exists and our pets can access caring and high quality healthcare. Dr Phil Brain and his team were so kind and friendly to my dog Rocky. They took the time to say hello to him, give him a rub and be mindful of his needs as they were examining him. As a result, Rocky left his hospital visit very calm and relaxed, despite being an a..." Read more
2 years ago
Google review
Liz Milne
"Beautiful caring staff... you can tell they really love animals"
2 years ago
Google review
Sally Piccles
"A wonderful place for specialist care of fur and feather babies. We are very grateful for the care our pet received during a recent emergency visit. The staff are very knowledgeable and thorough; they went into great detail to understand the issue and identify possible causes and kept us regularly updated on our pet's progress and care. They were also very a..." Read more
2 years ago
Google review
Annette Barlow
"Dr Amy was fantastic and thorough. She was also honest in her assessments of our cat's health issues. I spoke with Dr Amy today to follow up on Misty's test results and the information Dr Amy gave me was very helpful."
2 years ago
Google review
Kirsten Collins
"SASH is the best place to bring a sick or injured animal. All the staff are so very caring and go out of their way to make you feel welcome. Everything is explained and easy to understand."
2 years ago
Google review
Ray Kim
"Very professional and friendly. My cat lost an eye to ulcer but they managed to save her and her vision"
2 years ago
Google review
Ryan Acton
"My review is based around the staff, as it's quite clear SASH is amazing at treating our beloved pets. The staff made me feel comfortable and confident in their ability from the start. We live far away, so when we had to leave our beautiful dog Nala for a few days, it was difficult. Staff kept in contact with regular updates and always gave the impression th..." Read more
2 years ago
Google review
"Explained condition and treatment options thoroughly but with quality of life as their main aim - confirmed their knowledge and specialisation with empathy and humanity which is so reassuring for fur parents and family seeking the best path for their beloved family member."
a year ago
Google review