1,316 reviews
5/5 average rating
Hayley R
Narelle Clark
"Very professional and great communicators - very happy with experience"
5 months ago
Google review
Tabitha Ellis
"The whole team were so welcoming and accommodating. The level of information and expertise provided by Dr Bain made us feel very comfortable. For what could have been a very stressful and emotional day, we walked away feeling so looked after and at ease."
5 months ago
Google review
Kirstie wilson
"An amazing experience. Such kind and caring staff with exceptional expertise. Thank you for looking after our little girl Barnie"
5 months ago
Google review
Liam Hoyle
"Great service. Constant updates that made it obvious our little guy was being looked after. Expensive but I understand why"
5 months ago
Google review
Daegyeom Kim
"We had an emergency situation due to my pup’s poisoned and they gave her the best treatment. They took my puppy even before registration, gave her IV immediately. We were in panic as it’s first time happening to us, they were being so kind and explained every single steps and everything. She could survive because of quick and right treatment. I can’t thank y..." Read more
5 months ago
Google review
John Kollias
"Thank you to all the staff for looking after our precious dog in his last hours. God Bless."
5 months ago
Google review
Jen H.
"The vets are always informative and explain thoroughly the different potential side effects, or things to look out for. Quality of care is always top notch."
5 months ago
Google review
Rachel Hill
"The team at SASH were great triaging us over the phone and seeing our dog, Ruby quickly to deal with her issue. She was seen quickly, treated fast and with care. We’re very grateful for the SASH team."
5 months ago
Google review
Alana Dent
"It's taken me a few months to write this review, but the compassion, care and honesty that Veronika showed both myself and my beautiful boy Arnold was beyond anything I could have expected. Sadly there was nothing more that could be done beyond the treatment my boy was already undergoing, and even though I only sought a consult at SASH with Veronika there wa..." Read more
5 months ago
Google review
Stefania Kurniawan
"The team at sash were very professional but also compassionate. They communicated everything clearly and did an amazing job at looking after our pup"
5 months ago
Google review
Amy Chen
"The vets are always attentive, highly competent and will spend as long as they need to with a patient. Follow up care is also excellent with comprehensive notes and there is no unnecessary testing if not required. For urgent acute matters, I often preferred to bring my pup straight to SASH rather than the local vet because of their testing capability, facili..." Read more
5 months ago
Google review
Peter Granger
"Mum took her beloved Candi to Sashes to investigate an illness. The service and kindness from all the staff was amazing. Special mention to Ving Zhu"
5 months ago
Google review
Diana K
"SASH vets have always been so responsive to my cats' needs. I feel like my little girl got the best care here in her last moments, and I felt like the team at SASH were very understanding and accommodating during this very difficult time."
5 months ago
Google review
Jane H
"Having my pet hospitalised with such a critical condition was one of the most difficult experiences to go through. The team were so helpful, nothing was too much, I was able to get regular updates and was kept informed by the doctors throughout his stay. The entire team have just been a delight to work with and I can't thank everyone enough."
5 months ago
Google review
May T
"A most caring team from doctors, nurses to the admin team - very empathetic and sensitive to us during a stressful time."
5 months ago
Google review
Gabrijela Jozic
"Had such a pleasant visit. The vet was amazing. The doctor helped us understand the importance of protein and feather development and gave us useful sites to get the appropriate pellets from. Koko and Roko were also able to get microchipped straight away, which was fantastic. I appreciate and applaud the doctors, nurses and administrative staff with how unde..." Read more
5 months ago
Google review
Jessica Bechara
"I was extremely impressed by all staff members from over the phone and to in the hospital itself. Everybody was wonderful and helpful and empathetic. I was so impressed by the service and treatment."
5 months ago
Google review
Johnny Wong
"Staffs are great! Doctor Orr, doctor Janet and the exotics team are wonderful! I wholy trust the team and appreicate their love and professionalism towards our pets."
5 months ago
Google review
Kim Gillies
"I highly recommend SASH. We were all treated extremely well and Dr Kate Robertson was wonderful with Walter our ten year old boxer with a corneal ulcer. His treatment has been successful and he is back to his happy self."
5 months ago
Google review
Baylee Munson
"Felt the service was above and beyond, Our dog Kaiser was well looked after and we were walked through the procedures and processes involved in treatment. Super friendly service."
5 months ago
Google review
Tess McDowell
"All staff kept us informed at every step and made us feel our dog was cared for. The waiting room is clean and comfortable."
5 months ago
Google review
Kim Marie
"Nurses were all wonderful giving us updates when they could about Pats. Thankyou so much to the emergency department and particularly the cardiology team for helping him"
6 months ago
Google review
Kat
"I've had to bring my dog to SASH twice, and both times I've been very impressed. Most recently, we saw Dr Brady of the neurological team. Dr Brady was fantastic, she took the most thorough examination I think I've ever seen, and really took the time to explain all possible scenarios and diagnosis/treatment options. She is also very caring to the pet and sens..." Read more
6 months ago
Google review
Victoria Pearce
"Felt heard and understood, Dr Orr was lovely and patient. Given plenty of options and discussed thoroughly what to do regarding my pet rat / rodent. I didn't know this hospital clinic existed and have tried to find exotic vets for years now, I live rurally so the 2 hour drive is worth it. Very happy that I can help my baby Milkshake feel better before she la..." Read more
6 months ago
Google review
"I find SASH staff very communicative and helpful in the emergency, with constant updates throughout the visit and also discussions in a consult room if staying in hospital is necessary."
5 months ago
Google review