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SimplyBook.me Reviews & Testimonials

4.5 (1,690)

Capterra Reviews: 998


5
66%
4
27%
3
4%
2
1%
1
1%

93% of Capterra users would recommend SimplyBook.me

SimplyBook.me logo

About SimplyBook.me


Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site.

SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations.

The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.

The basic system includes:

* Unlimited services, service providers (staff or other resources) and clients

* Multiple system users with varying administrative rights

* Email and browser notifications

* Recurring appointments

* Mobile responsive booking website

* Website integration

* Adjustable time zones

* Available in over 11 languages and more are being added (for an up-to-date list of languages, please visit SimplyBook.me)

* And more...

Our Custom Features include:

* SMS reminders

* Notification customization by service and/or service provider

* Book Soon notifications to encourage repeat business

* Online payments through a wide selection of payment processors

* Two-way calendar synchronization

* Advanced HTML and CSS customization

* Booking restrictions through customer login and other features

* Membership features

* Detailed insights and analytics

* Support for multiple locations

* API and Zapier integrations

* Advanced security features

* Promotion features

* And more…

Our enterprise solution gives headquarters a full overview of all business units whilst allowing each unit to manage their own scheduling. Contact enterprise@simplybook.me for more information.

SimplyBook.me was originally created by Notando Ltd. (est. 2001), Iceland but headquarters are now in Cyprus.

Email

support@simplybook.me

  998 reviews
  4.6/5 average rating

  Showing 3 star reviews only  

Danielle M.

Danielle M. star-alt star-alt star-alt star-alt star-alt

Accountant, Calculated Solutions, LLC

"I originally chose this software for my scheduling because it includes many features under the free plan. My implementation is slow, so this allows me to adapt to the software and really understand it before making my decision. The customization is outstanding. Once you level up to a paid plan, you have a great many features for a low price."

8 years ago

Cristian R. star-alt star-alt star-alt star-alt star-alt

Fablab Coordinator, FABHAUS UC

"We are still hoping that it allows us to automatize certain processes of scheduling our users and improve our users experience."

8 years ago

Alanna C. star-alt star-alt star-alt star-alt star-alt

Fitness Instructor, Dance

"It looks good for what it is, and is simple enough once you get the hang of where everything is. They are prompt in responses to questions, although the live chat usually becomes disconnected and needs to be continued through email."

8 years ago

Shirley B. star-alt star-alt star-alt star-alt star-alt

Owner, Edson Pain Relief ' Wellness Centre

"Most everything."

8 years ago

Charisma A. star-alt star-alt star-alt star-alt star-alt

Esthetician, Disease control and prevention

"The site is easy to maneuver and use. I am able to update my list of services and its order with no problem. My clients also expressed that it is easy to make appointments and leave testimonials."

8 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Booking management. Customer support, They are really fast and they have always a solution. On the other hand, it´s pretty friendly use."

8 years ago

Martina S. star-alt star-alt star-alt star-alt star-alt

Veterinarian, Tierärztin Martina Süss

"a little bit less of endless telephone calls for finding a fitting date!. its great for some clients to have simplybook! for them its easy to book dates around the clock! The prize!!"

8 years ago

Seamus M. star-alt star-alt star-alt star-alt star-alt

Podiatrist, Podiatrist

"Just a potential booking facility. Doesn't work but I just leave it because I'm not bothered about online booking. Easy enough to use, and it's free which suits because my traffic is almost zero. However not many features for free!"

8 years ago

Brian J. star-alt star-alt star-alt star-alt star-alt

Ceo and Founder, A Mind For You Ivs

"To provide an option for my costumers to book my service in an easy step by step method. I like the way I can integrate on my facebook page and homepage. With book button simple, and a page where people can see more in detail!"

8 years ago

Allan T. star-alt star-alt star-alt star-alt star-alt

IT Manager, Tokyo International School

"It made a complex booking session easier to manage and apply. Our clients, for the most part, had no problems booking their appointments, and the providers were able to manage their own schedules."

9 years ago

Wisken B. star-alt star-alt star-alt star-alt star-alt

Company owner , W!scan cvoa (wscan cvoa)

"Online booking so less mails trying to fix an appointment. Integration into the Facebook account and the possibility to put slots in. You can customise it with the company's look and feel."

9 years ago

Trevor W. star-alt star-alt star-alt star-alt star-alt

Trevor Walker Photography

"It is a decent program, but hard to get initially set up. Also the subscription system for us free folks is very annoying! Renew each month!?!"

9 years ago

nicolas c. star-alt star-alt star-alt star-alt star-alt

lumberjack barber

"It works well but is a bit tangled system for customers and little tangled to set days and hours. app csimplybook"

9 years ago

Tim W. star-alt star-alt star-alt star-alt star-alt

VINZ

"Easy to set up, very helpful customer service. pricing arrangements are odd, with us wanting to set it so for one product customers had to pay online. This meant setting no 'paylater' option for all services, so for those services where customers could pay later, we were to set a price of $0 with the actual price in the text. Odd work-around. Said that Za..." Read more

10 years ago

D M. star-alt star-alt star-alt star-alt star-alt

Undisclosed

"This is a great piece of software if you have a low number of appointments being booked at a time. We had hoped to use this system to allow 100+ individuals to book appointments in a short period of time (~2 hours), and we purchased a package that we thought would allow us to do that. Unfortunately, the system crashed with the volume of users (~60 in 2..." Read more

10 years ago

Deryk B. star-alt star-alt star-alt star-alt star-alt

Owner and Operator, Db N Ma Consumer Services

"It's good. I don't like when at 11PM at night the pages load slow or not at all every so often. I don't like when they don't tell us when they are going to do maintenance on the system which is very irritating. I give it 3 stars as the maintenance is not communicated to us when it should be when I have to manage my customers bookings."

10 years ago