SimplyBook.me icon

SimplyBook.me Reviews & Testimonials

4.5 (1,690)

Capterra Reviews: 998


5
66%
4
27%
3
4%
2
1%
1
1%

93% of Capterra users would recommend SimplyBook.me

SimplyBook.me logo

About SimplyBook.me


Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site.

SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations.

The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.

The basic system includes:

* Unlimited services, service providers (staff or other resources) and clients

* Multiple system users with varying administrative rights

* Email and browser notifications

* Recurring appointments

* Mobile responsive booking website

* Website integration

* Adjustable time zones

* Available in over 11 languages and more are being added (for an up-to-date list of languages, please visit SimplyBook.me)

* And more...

Our Custom Features include:

* SMS reminders

* Notification customization by service and/or service provider

* Book Soon notifications to encourage repeat business

* Online payments through a wide selection of payment processors

* Two-way calendar synchronization

* Advanced HTML and CSS customization

* Booking restrictions through customer login and other features

* Membership features

* Detailed insights and analytics

* Support for multiple locations

* API and Zapier integrations

* Advanced security features

* Promotion features

* And more…

Our enterprise solution gives headquarters a full overview of all business units whilst allowing each unit to manage their own scheduling. Contact enterprise@simplybook.me for more information.

SimplyBook.me was originally created by Notando Ltd. (est. 2001), Iceland but headquarters are now in Cyprus.

Email

support@simplybook.me

  998 reviews
  4.6/5 average rating

  Showing 5 star reviews only  

Gavin L. star-alt star-alt star-alt star-alt star-alt

Digital Development Officer, Live Life Aberdeenshire

"I really like Simplybookme. It has been especially useful during the Covid-19 pandemic as I have been able to provide a booking system allowing customers to access services and events right across our Sports and Culture Department (LLA) of Abredeenshire Council. Customers book pickup slots within our Library Click and Collect Service, outdoor tennis courts c..." Read more

5 years ago

Ivan E. star-alt star-alt star-alt star-alt star-alt

Owner , Centro de Desarrollo Musical

"Se ha convertido en parte fundamental de nuestro negocio, nos permite lleva a cabo todas las tareas de manejo de reservaciones y pagos. Todo de una manera fácil"

5 years ago

Ian A. star-alt star-alt star-alt star-alt star-alt

Owner, FRESH `N¿ UP

"Really good, once you get the hang of it you can get the software to do pretty much anything. It was easy to tailor this booking software to my particular needs and I love the ways you can edit the look of the pages to make it your own."

5 years ago

Ariel S. star-alt star-alt star-alt star-alt star-alt

Psychologist online, Directpsy

"simplybook gives me the opportunity to have more new and real bookings unless i will need to do it manually . users like to book with this software . it really helps to have more booking . it s really really usffull i used the free version during a long time but today i realise that if i have more options for booking it will be really better for me ."

5 years ago

Krysten G. star-alt star-alt star-alt star-alt star-alt

Owner , Aiki Rae Healing

"I'm loving the ability to have my clients book and pay on the site! It's a wonderful option for sole proprietors who need something easy and professional for clients."

5 years ago

David H. star-alt star-alt star-alt star-alt star-alt

Digital Media Manager, Heritage Wood

"Simple to setup and lots of customisation , so many add ons that I have not yet tried. Great value for money. I have set up the online ticket booking for some events we are running in December. I looked at all kinds of event software but they did not deliver exactly what we required for our tasks. Due to current limitations we needed tickets that staggered..." Read more

5 years ago

Jenny A. star-alt star-alt star-alt star-alt star-alt

Director of Social Innovation, ZIP Launchpad

"Grateful to have found SimplyBook! This software has solved a number of problems for our team and streamlined our processes. We initially became a subscriber to use the tools for scheduling office hours. Now we utilize SimplyBook for all of our events and registration."

5 years ago

Shana M. star-alt star-alt star-alt star-alt star-alt

Business Owner/Musician, Indigo Music

"Over all I would have to say it's been a pretty good experience, learning curve aside. The only major issue I've had is that when purchasing after my free trial I chose the monthly payment option and was instead charged the price for a full year! Not only that, but I sent several messages and emails to support beginning immediately after as I reallized I di..." Read more

5 years ago

Elaine G. star-alt star-alt star-alt star-alt star-alt

Owner/Therapist , Polaris Clinic

"Great to have so many custom options. This was the clenched for me. Very easy to comprehend and process the purchase. Sure v way to navigate and great customer support"

5 years ago

Milan Angelo V.

Milan Angelo V. star-alt star-alt star-alt star-alt star-alt

General Manager, The Golden Tree InterNational Inc.

"I'm using simplybook.me since over one year and I'm very satisfied. It does everything I need and is simply to use. My colleges and me, we're using simplybook.me every day. Until now, we had zero error and everything worked properly. I love the website integration and the beautiful design. There are hundreds of features and functions that make a all in one..." Read more

5 years ago

Tom O. star-alt star-alt star-alt star-alt star-alt

Owner, Lose the "L" Driving School

"I found their online help to be second to none. They come back straight away with answers to any queries raised and all issues were satisfactorily resolved."

5 years ago

Reinhard S. star-alt star-alt star-alt star-alt star-alt

CEO, Essencehealingtrainingltd

"Very Good,very satisfied ,serves all our needs, we are very Happy with the scheduler. Easy to use , intuitive ,serves my needs ,even for less Computer agile individual, usable by everybody"

5 years ago

Fay C. star-alt star-alt star-alt star-alt star-alt

Founder, myReflection

"I spent the better half of a month reviewing a number of booking services and each one had issues or a feature missing that meant they just didn't cut it. Simplebook.me is an absolutely amazing accomplishment and has the flexibility to do everything we need. With the use of add-ons we can add complex functionality that mean tailoring the service to our speci..." Read more

5 years ago

Yasmine T. star-alt star-alt star-alt star-alt star-alt

Manager, Enlight Photography

"I used this software on the free plan for almost two years. I have tried out many alternative software over the past two years and I have found them very difficult to use. This software has no transaction costs. The custom features make the product different from their competitors. The continually add new custom features which make the product great. I also..." Read more

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"So far it 100% fits our business. We managed to set everything using 10USD plan with 3 plugins (2way calendar sync, multiorder and product categories)."

5 years ago

Harlan E. star-alt star-alt star-alt star-alt star-alt

Practice Administrator, Northern Ohio Retinal Consultants

"We couldn't be happier with SimplyBook.me. It does the job and truly frees up our front desk resources. We chose this software for the reason that we wanted our patients to be able to schedule their own appointments with out having to go thru the front desk and phone menus. Patients hate being put on hold and this alleviates the problem"

5 years ago

Catherine B. star-alt star-alt star-alt star-alt star-alt

Life and Motivational Coach , Talkdeks

"It has been a great experience and the customer support is very helpful. I would highly recommend it to anyone who needs this type of service."

5 years ago

Richard Z. star-alt star-alt star-alt star-alt star-alt

owner, Acupunctuur Zoutman

"If you get happier by the hour during testing because it meets almost all your wishes and you see parts you didn't know but still are fantastic then you have the WOW."

5 years ago

Troy T. star-alt star-alt star-alt star-alt star-alt

Business owner, Nirodha Yoga

"Perfect. Support was great, all questions were answered effectively and promptly. Easy to use and all the custom features are perfect to be able to tailor the site to your needs"

5 years ago

Simyia J. star-alt star-alt star-alt star-alt star-alt

Salon owner , Jizzle¿s glam

"I like using it and I think it should work out just fine. I like that it's my very own Receptionist I like that it takes appointments and deposits without me having to stop what I'm doing to physically do it myself I greatly appreciate it"

5 years ago

Linzay S.

Linzay S. star-alt star-alt star-alt star-alt star-alt

program manager, Project Access NOW

"There are so many custom features of SMB that we really, really like and don't plan to change programs. Customer support is also AMAZING. Responsive, clear, friendly, Knowledgeable and live support has been quick. Very impressive."

5 years ago

Danielle K. star-alt star-alt star-alt star-alt star-alt

Customer Service, Dating Industry

"I really liked SimplyBook.me and used it all the time when I was on contractor. Very easy to use!"

5 years ago

Kostas O. star-alt star-alt star-alt star-alt star-alt

CEO, Promedialab

"If it works for you, the app is great and easy to use. It does not work for me and I think the whole design (not taking into account the time based nature of bookings)"

5 years ago

Jaspal S. star-alt star-alt star-alt star-alt star-alt

Office Manager, Aaja Nachle NZ Ltd

"Its quite easy to navigate, UI is appealing. Support team is fantastic and quick to reply."

5 years ago

Tracy F. star-alt star-alt star-alt star-alt star-alt

photographer, Diamond N Gems Photography

"good. easy to use and good how you can pick different tasks"

5 years ago