SimplyBook.me icon

SimplyBook.me Reviews & Testimonials

4.5 (1,690)

Capterra Reviews: 998


5
66%
4
27%
3
4%
2
1%
1
1%

93% of Capterra users would recommend SimplyBook.me

SimplyBook.me logo

About SimplyBook.me


Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site.

SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations.

The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.

The basic system includes:

* Unlimited services, service providers (staff or other resources) and clients

* Multiple system users with varying administrative rights

* Email and browser notifications

* Recurring appointments

* Mobile responsive booking website

* Website integration

* Adjustable time zones

* Available in over 11 languages and more are being added (for an up-to-date list of languages, please visit SimplyBook.me)

* And more...

Our Custom Features include:

* SMS reminders

* Notification customization by service and/or service provider

* Book Soon notifications to encourage repeat business

* Online payments through a wide selection of payment processors

* Two-way calendar synchronization

* Advanced HTML and CSS customization

* Booking restrictions through customer login and other features

* Membership features

* Detailed insights and analytics

* Support for multiple locations

* API and Zapier integrations

* Advanced security features

* Promotion features

* And more…

Our enterprise solution gives headquarters a full overview of all business units whilst allowing each unit to manage their own scheduling. Contact enterprise@simplybook.me for more information.

SimplyBook.me was originally created by Notando Ltd. (est. 2001), Iceland but headquarters are now in Cyprus.

Email

support@simplybook.me

  998 reviews
  4.6/5 average rating

  Showing 1 star reviews only  

Felix M. star-alt star-alt star-alt star-alt star-alt

"Keine Ahung wieso die überhaupt auf dem deutschen Markt tätig sein können. Mir wurde es leider vorgesetzt ohne Absprache und jetzt gucke ich wie den Mist schnellstmöglich abwickeln und auf was umsteigen kann, was dem deutschen Steuerrecht konform ist. Die Grundidee hinter dem Service ist nicht so schlecht - die Umsetzung leider grottenschlecht! Kein bisschen..." Read more

3 years ago

Cody M. star-alt star-alt star-alt star-alt star-alt

"terrible. Literally nothing google can't do for free or considerably cheaper"

3 years ago

alexandre L. star-alt star-alt star-alt star-alt star-alt

Arnaque aux sms, Ostéopathie Bressols 82

"Pas bonne et pas commerciale. Pas adapté aux plannings personnalisés et la configuration est complexe le service client pas performant"

4 years ago

Aaron H. star-alt star-alt star-alt star-alt star-alt

Owner, Cannabis Card Orlando

"Not good, huge waste of time. I found it easy to set up and look pleasing for my website."

4 years ago

Mike S. star-alt star-alt star-alt star-alt star-alt

Director, Agrifore

"Poor experience. It has many features including website hosting"

6 years ago

Jean-Sebastien V. star-alt star-alt star-alt star-alt star-alt

Directeur des opérations, Idhea

"Simple a configurer. Beaucoup de fonctionnalitées."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Nothing at all matters because they have ruined it all by the worst and most incompetent customer service you can ever come across. Their representative made a mistake and instead of fixing it or resolving, they did NOTHING - only sending template responses, put you at the blame and not even a single apology. Such a shameful experience! Never again and stron..." Read more

6 years ago

Jerri R. star-alt star-alt star-alt star-alt star-alt

admin, Perm Beauty

"WAITING more than a week to hear back from Simplybook's Developers as apparently they are they only people that can optimize the HTML for mobile bookings. Will be leaving Simplybook and looking for new booking site that can actually take bookings. You can only see 1 service out of our 16 services! Bad HTML code!"

7 years ago

Bruno W. star-alt star-alt star-alt star-alt star-alt

CEO, Work offices & coworking

"None. Good for gym, medical center and others alike. Good for appointments, many different services and providors"

8 years ago

Casey F. star-alt star-alt star-alt star-alt star-alt

MD, Fresh

"None. Supposedly has a lot of features to utilise that should allow a customer the full flexibility to expand with their business."

8 years ago

yuru H. star-alt star-alt star-alt star-alt star-alt

ceo, VP System Developers

"Is a waste of time, so complicated to set up and use... and when i finally need it, the link was broken forever"

8 years ago

Lara M. star-alt star-alt star-alt star-alt star-alt

Business owner, EW

"They have next to no support! The live chat function is a joke because I have to always send in an Email. That in itself is a joke because of how long it takes for them to respond!! Starting out you get 4 plugins, what they DONT tell you, is to secure bookings, you need the "approve booking plugin"... I watched the system delete my bookings in realtime wi..." Read more

10 years ago