SimplyBook.me icon

SimplyBook.me Reviews & Testimonials

4.5 (1,690)

Capterra Reviews: 998


5
66%
4
27%
3
4%
2
1%
1
1%

93% of Capterra users would recommend SimplyBook.me

SimplyBook.me logo

About SimplyBook.me


Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site.

SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations.

The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.

The basic system includes:

* Unlimited services, service providers (staff or other resources) and clients

* Multiple system users with varying administrative rights

* Email and browser notifications

* Recurring appointments

* Mobile responsive booking website

* Website integration

* Adjustable time zones

* Available in over 11 languages and more are being added (for an up-to-date list of languages, please visit SimplyBook.me)

* And more...

Our Custom Features include:

* SMS reminders

* Notification customization by service and/or service provider

* Book Soon notifications to encourage repeat business

* Online payments through a wide selection of payment processors

* Two-way calendar synchronization

* Advanced HTML and CSS customization

* Booking restrictions through customer login and other features

* Membership features

* Detailed insights and analytics

* Support for multiple locations

* API and Zapier integrations

* Advanced security features

* Promotion features

* And more…

Our enterprise solution gives headquarters a full overview of all business units whilst allowing each unit to manage their own scheduling. Contact enterprise@simplybook.me for more information.

SimplyBook.me was originally created by Notando Ltd. (est. 2001), Iceland but headquarters are now in Cyprus.

Email

support@simplybook.me

  998 reviews
  4.6/5 average rating

  Showing 3 star reviews only  

Robin N. star-alt star-alt star-alt star-alt star-alt

"It works, but is cumbersome to use. This is our first attempt to take reservations online, so i can't compare. It still seems somewhat difficult to use effectively"

2 years ago

Natalia D. star-alt star-alt star-alt star-alt star-alt

"I would not stay with simplybook.me, it felt a bit too complicated and not as smooth and integrated as I needed but when you are starting with booking a system overall it is not too bad"

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I've been in software for over a decade, I've built support teams, taken software to market both small and enterprise for clients and other companies. I very, very rarely write reviews, and even fewer negatively. This experience is just so bad and I've never heard back from an escalation that it's time to "take to the web" so that this can reach someone at S..." Read more

3 years ago

Kim R. star-alt star-alt star-alt star-alt star-alt

Paralegal, Walther Gay and Mack PLC

"Simplybook.me is effective but lackluster. Depending on which features you need and your client/customer volume it may be affordable or expensive. I was pleased with a portion of my experience and I would be willing to try the software again if improvements are made."

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I like the fact it allows the business to be online and see bookings in real time."

4 years ago

Gloria M. star-alt star-alt star-alt star-alt star-alt

Owner, The Table Service LLC

"Its a great tool, so easy for the client side but for the business owner, aye!. Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable. The websites are beautiful not very customizable but you can manage."

5 years ago

Nuria M. star-alt star-alt star-alt star-alt star-alt

Psicóloga de la Salud, Psychology within Reach

"Ayer pagué un paquete Premium y hoy el sistema no me deja acceder a mi propia cuenta. No funciona el chat en vivo y ni estoy recibiendo emails respondiendo a mis solicitudes de asistencia inmediata."

5 years ago

Simone B. star-alt star-alt star-alt star-alt star-alt

Holistic Health Practitioner, Soul Mechanic

"Ordinary. Ease of bookings for clients. Ease setting up"

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I'm extremely disappointed with this company. I had set up a company some time ago but due to some reasons I had let it sit for some time on a free level while on other projects and now my company and all the work I put into setting it up has been deleted and now I've been informed that I can't even recover the work done already and have to start from scratc..." Read more

5 years ago

Ashley T. star-alt star-alt star-alt star-alt star-alt

Cna, Knox center

"I like this app and will recommend how easy it is to use. This is easy to book appointments with business or clients. Also has reasonably times to meet and make a apt"

5 years ago

Martin B. star-alt star-alt star-alt star-alt star-alt

Mentor, Traderiq

"Since the login is already a pain the joy is gone before the work started. None over competitors like Calendly or the like. Easy and reliable Outlook integration is better at competitors."

6 years ago

Anatolie J. star-alt star-alt star-alt star-alt star-alt

Manager, Agentex

"I had many requests from them, some of them were responding, some were not, they were just guiding me how to use the system just so as not to make the necessary change in their program."

6 years ago

Sara S.

Sara S. star-alt star-alt star-alt star-alt star-alt

Academic Advisor, Boise State University

"Overall I would definitely recommend testing their demos to see if these would meet your needs, but this product wasn't for me ultimately due to the views being so long and the options looking the same from page to page."

6 years ago

Jeffrey F. star-alt star-alt star-alt star-alt star-alt

Owner, Weddings By Jeff

"I am using this software very reluctantly because my other software wasn't handling another feature very well and the Customer Facing front end wasn't very nice looking. But in doing so I gave up my Deposit feature from my other software company with all the automated payment processing feature and accounting features. With SimplyBook.me there are very un..." Read more

6 years ago

Stefano L.

Stefano L. star-alt star-alt star-alt star-alt star-alt

KR/JP/ZH-IT Translator, Independent Translator

"Originally, I chose it because I could create unlimited types of bookings in the free plan. The interface looked modern."

7 years ago

John S. star-alt star-alt star-alt star-alt star-alt

Owner, Tameside Handyman

"IF I could find another system that had the functionality I need I would move to that one. The cost would not be an issue if it had a better base product. If you only need basic then stick with some of the free options out their. I have made about 20 suggestions with zero idea of when or IF they will even be considered. After trying or looking at around 50..." Read more

7 years ago

Shari B. star-alt star-alt star-alt star-alt star-alt

Client Service Specialist, TriStar CPAs

"The providers seem to like the email confirmations once appts. are made. I don't really have a favorite thing about it. I have struggled to get up to speed using it, which has only been for 3-4 weeks."

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"The service has a powerful API that has documentation that is good enough to get you up and going with an implementation. It has some bugs and has poor technical support. The pricing model is very scalable if you have lots of people that need to have calendars/scheduling that don't necessarily use the scheduling capacity (provided by the API) in your applica..." Read more

7 years ago

Morven H. star-alt star-alt star-alt star-alt star-alt

Yoga teacher, Yoga by Nature

"Good that they do live customer service and the reps are usually helpful. I'm switching to Wellness Living as it's tailored for running classes and events. This is not and it's been very frustrating for my clients."

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I schedule meetings with multiple agencies and companies across the nation. I have found it useful as an end-user, not as someone managing their appointments as I use a different interface. However, it integrates with my calendar and automatically adds to my appointment scheduling."

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"it can do and handle bookings very well flexible modifications and rich in customization"

7 years ago

Sergey A. star-alt star-alt star-alt star-alt star-alt

Director, Gastronomica PTE Ltd

"Price, functionality. Very good value for money. A lot of useful features. Quite good options for customisation"

7 years ago

Debbie B. star-alt star-alt star-alt star-alt star-alt

Owner, Debbie Brown Photography

"I can take payments from clients and set things up months in advance. For the most part it's been easy to use and set up."

7 years ago

Kashika F. star-alt star-alt star-alt star-alt star-alt

Licensed Cosmetologist, Chic by Shik

"I like the ease of having a booking system the keeps up with how much traffic I receive, clients actually being able to book easily. And personally not having to keep track of every service I've provided because it's all here."

8 years ago

Sofie K. star-alt star-alt star-alt star-alt star-alt

responsible, floxx

"Simple & easy. We love to have an empty block or when we ad a pause that we can fill in also something personal, you can put an appointment or a pause."

8 years ago