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532 reviews
4.9/5 average rating
vincent wang
Jun Chen
"Our family relocated from Seattle to the Bay Area two years ago. We decided to keep our property in Seattle as long term investment. SJA property management has been helping us on all sorts of routines such as advertisement, screening tenants, collecting rents, and regular maintenance. Their service offloaded so many burdens from us, and they also served the..." Read more
6 years ago
Google review
Linda Thompson
"SJA Property Mgmt has handled management, collection of rents, coordinated repairs and other miscellaneous details for 7 years. I have been very pleased with their attention to detail, follow thru and communication. The office staff is responsive and quick to get me information I need. Dustin, out in the field, has developed great relationships with our tena..." Read more
6 years ago
Google review
JAMES EASTERLIN
"The property managers at SJA are professional and friendly. All repair issues are taken care of in a timely manner and at a reasonable price. They even handle small issues such as making sure the water check valve is tested each year (as required by the city) and the furnace filters are replaced annually. I feel lucky to have found such a reliable comp..." Read more
6 years ago
Google review
JAMES EASTERLIN
"The property managers at SJA are professional and friendly. All repair issues are taken care of in a timely manner and at a reasonable price. They even handle small issues such as making sure the water check valve is tested each year (as required by the city) and the furnace filters are replaced annually. I feel lucky to have found such a reliable company t..." Read more
6 years ago
Google review
Marcie Easterlin
"I am very pleased with my recent experience with SJA Property Management. Millie (my manager) has been a good communicator with me, letting me know when repairs or replacements are needed at my property, and arranging for the workers who would do those projects. Also, when a tenant was causing disturbances in the neighborhood, Millie worked quickly to resolv..." Read more
6 years ago
Google review
Susan Bransfield
"My experience @ Sterling Johnson has been gold standard customer service! Millie Alonso has been our property manager since 2012. Millie has interviewed and found solid and respectful tenants who have taken great care of our home. I have worked on repair and home improvement projects with Millie and I have always been able to count on her. Millie sent photos..." Read more
6 years ago
Google review
Joan Ross
"So far, so good. Zarina & co have been plenty helpful at getting us situated quickly. Would leave 4.5 if possible because I had to spend 4.5 hours bussing just to pick up the keys, but it's fine, I guess. No problems as yet đź‘Ť"
6 years ago
Google review
AA Hometown
"Quick response. Professionally managed company."
6 years ago
Google review
Renuka Vallarapu
"For someone working in T-mobile, Sterling Heights is the best apt due to its location, safety, ambience and proximity to Safeway, Walmart etc"
6 years ago
Google review
Kun Ting Tsai
"I have been working with Gretchen Walley for managing my house in Bellevue for the past 7 months and I can't say enough good things about her. She is very caring, considerate, detailed, and always goes above and beyond to help her customers. She is super reachable, even on weekends, and she always follows up to make sure everything is completed and done co..." Read more
6 years ago
Google review
Tony Wong
"It’s a nice property manegemnt team to work with."
6 years ago
Google review
Peter Lorenz
"Gretchen did an excellent job assisting us very knowledgeably with our transition back into our home. We had concerns about how quickly we could move in coming from overseas. Gretchen was very thorough and helpful, doing everything possible to ensure that we could move back in a timely manner. The house was returned to us in tip top condition. Thank you Gret..." Read more
6 years ago
Google review
Megan King
"I have been a tenant with SJA Property for a little over two years now. I had moved in with my sister originally and then released with my boyfriend for another year. The process to get my sister off the lease and my boyfriend on was super simple and Zarina Malik had helped us out a TON. I would recommend SJA to any of my friends that were looking for a plac..." Read more
6 years ago
Google review
Bridget Norquist
"We are new to renting our property, and SJA made the process very easy for us. We are confident in our team and very satisfied with their work so far. Dustin provided a great introduction to the company and set us up with a stellar management team. Gretchen has been observant, tenacious, and a great communicator. Her knowledge and experience has been much ap..." Read more
6 years ago
Google review
VashtI Curtis
"I’ve been a satisfied customer of SJA for about 10 years. The other day, I had occasion to visit the office. My Property Manager was out of the office. However, Gretchen, Property Manager Executive, immediately offered her assistance. She far exceeded my expectations of assistance, particularly because again, she was not the property manager whom I work with..." Read more
6 years ago
Google review
VashtI Curtis
"I’ve been a satisfied customer of SJA for about 10 years. The other day, I had occasion to visit the office. My Property Manager was out of the office. However, Gretchen, Property Manager Executive, immediately offered her assistance. She far exceeded my expectations of assistance, particularly because again, she was not the property manager whom I work with..." Read more
6 years ago
Google review
Trisha King
"Gretchen Walley is a first class 5 star property management agent who recently transferred to SJA Property Management from another firm. We have over 40 years in the property management painting and wall repair business and have consistently worked with Gretchen over the last 10 years on hundreds of her well-managed properties. Her attention to detail, her..." Read more
6 years ago
Google review
Olivia Lindsey
"I'm always happy with the service with SJA. They're very responsive and kind. When I first moved in I had some concerns if my deposit was recieved and was immediatly contacted by their finance department. Also my maintenance requests are immediatly helped with after a quick phone call. Millie is wonderful and helpful and I'm sure the comment below was due..." Read more
6 years ago
Google review
Olivia Lindsey
"I'm always happy with the service with SJA. They're very responsive and kind. When I first moved in I had some concerns if my deposit was recieved and was immediatly contacted by their finance department. Also my maintenance requests are immediatly helped with after a quick phone call. Millie is wonderful and helpful and I'm sure the comment below was due to..." Read more
6 years ago
Google review
Xin Cheng
"Gretchen Walley is managing our property and she is very responsive and always thinks from customer aspect with professional and thoughtful advice. We truly appreciate all her effort since day one she started looking after our property and made everything so easy for us."
6 years ago
Google review
Aaron Sanchez
"The service SJA provides is incredible. Kim has made my life regarding my Rental so easy, I actually dont feel like I Own a rental and yet I reap the benefits. The safeguards they have in place for home owners are great and they do a great job selecting renters that are q good match. She has been professional and I Highly recommend SJA ."
6 years ago
Google review
Molly Wallace
"SJA management made renting easy. They were great communicators about tenant needs, and found reasonably priced solutions when those were necessary. I was most impressed by their handling of the process when I moved back in. Gretchen Walley is amazingly efficient, precise, caring, observant and fair. She did a very thorough walk through of the house afte..." Read more
6 years ago
Google review
Dennis Montgomery
"Zarina Malik at SJA Property Management company has been a pleasure to worked with. Our experience with her has been great."
6 years ago
Google review
Amy McLain
"SJA has been the easiest Property Management company I have worked with, granted it's been over 8 years since I last rented, but I don't remember it being this easy. After selling our home I found our current rental online and followed it to SJA's website. Lisa, Gretchen and Katey all worked closely with myself and my family and had us in our new home within..." Read more
6 years ago
Google review
"I got great support and closely followed up by using SJA. They also with competitive rate of their service."
6 years ago