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365 verified testimonials
4.9/5 average rating
Angie
Scott Nivens Verified customer
"John and his team in Medford did a tremendous job repairing damage to my X5. Eye for detail, willing to go the extra mile and flawless work. Friendly and prompt service too. Highest rating for this team."
a year ago
George
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
a year ago
Ryan
"High marks for likelihood to recommend, repair quality, and customer service. Vehicle was returned clean. Kept informed: Yes. Ready on time: Yes."
a year ago
Sheldon
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: No."
a year ago
Antonio
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
a year ago
Meifeng
"Good service Kept informed: Yes. Ready on time: Yes."
a year ago
Jennifer
"I recently noticed that the new side mirror is not the same height as the existing. I will follow up with a call as soon as I am able. Otherwise all looked great and the cleaning of car was one of the best job ever. Kept informed: Yes. Ready on time: No."
a year ago
Chanda
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
a year ago
Betsy
"Car looked brand new! Great communication, handled all transactions between insurance and rental car agencies. Vehicle was returned clean. Kept informed: Yes. Ready on time: Yes."
a year ago
Sandra
"Car looks better than when I drove it off the lot! Kept informed: Yes. Ready on time: Yes."
a year ago
Miriam
"The staff are professional, courteous, helpful and funny! And of course, they do an excellent job! am so pleased with the entire experience. I Kept informed: Yes. Ready on time: No."
a year ago
Hanmeng
"Very good experience. Thank you for fix my front part as well! Kept informed: Yes. Ready on time: Yes."
a year ago
Termayne
"Excellent customer service. Second time using there service and got the same treatment and quality will definitely come back again. I Excellent customer service. Second time using there service and got the same treatment and quality will definitely come back again. I Kept informed: Yes. Ready on time: Yes."
a year ago
Emmanuel
"High marks for likelihood to recommend, repair quality, and customer service. Vehicle was returned clean. Kept informed: Yes. Ready on time: Yes."
a year ago
John
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
2 years ago
Yanick Felissaint
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
2 years ago
Cheryl
"Somerville Auto is everything and more. My car came out amazing and the service is great the best, this is my second car serviced and would never go anywhere else. PERIOD Wonderful and kind always Kept informed: Yes. Ready on time: Yes."
2 years ago
Mary
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
2 years ago
Miraude
"Was okay was very pleased with the work thanks was very pleased with the work thanks Kept informed: No. Ready on time: Yes."
2 years ago
Ririko
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
2 years ago
Rafael
"Grate work in the car Grate work Kept informed: Yes. Ready on time: Yes."
2 years ago
Benjamin
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
2 years ago
Angelique
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
2 years ago
Nancy
"Competent and kind Kept informed: Yes. Ready on time: Yes."
2 years ago
"Everything was great everyone was great Great Kept informed: Yes. Ready on time: Yes."
a year ago