Yelp 
1,467 reviews
4.1/5 average rating
Malik C.
Colorado Springs, CO
Malik C.
Fayetteville, NC
"Every weekend my friends and I do brunch together and so my recommendation was to try Urban Steam, I've been here a couple times before so today was my friends first time here. I talked about how great the food was and the atmosphere. Sadly, I was left in complete shock after the service my friends and I received here today. I made a reservation yesterda..." Read more
3 years ago
Jen W.
Fairplay, CO
"Thank you so much for your response. I don't think you are understand my last review. It's not the reservations but the rudeness in which everything was handled. When you are repeatedly told that you should have made reservations and meant to feel like you shouldn't have come at all. There is a problem and based on the response to my experience, I won't be b..." Read more
3 years ago
Jen W.
Fairplay, CO
"Thank you so much for your response. I don't think you are understand my last review. It's not the reservations but the rudeness in which everything was handled. When you are repeatedly told that you should have made reservations and meant to feel like you shouldn't have come at all. There is a problem and based on the response to my experience, I won't be b..." Read more
3 years ago
Shelly R.
Houston, TX
"On a busy, rainy morning I go in and ask for takeout because the patio is wet and my dog is in the car. I'm told no takeout. Don't advertise it then! Would give a 0 star rating if I could."
3 years ago
Shelly R.
Houston, TX
"On a busy, rainy morning I go in and ask for takeout because the patio is wet and my dog is in the car. I'm told no takeout. Don't advertise it then! Would give a 0 star rating if I could."
3 years ago
Emma M.
Santa Rosa, CA
"Terrible service and treatment from manager. will never be returning. Been a returning customer but after time and time again being mistreated I'm over it. The food is decent but not worth how you're treated."
3 years ago
Emma M.
Santa Rosa, CA
"Terrible service and treatment from manager. will never be returning. Been a returning customer but after time and time again being mistreated I'm over it. The food is decent but not worth how you're treated."
3 years ago
Amanda J.
Colorado Springs, CO
"This has been a favorite bar/restaurant for several years but I won't be going back after this recent visit. We were completely ignored for over 20 min after arriving and it wasn't even busy. Eventually my boyfriend went to the bar to order drinks. 10 min later and still no drinks. We'd been there 30 min with no acknowledgement or service whatsoever. Final..." Read more
3 years ago
Amanda J.
Colorado Springs, CO
"This has been a favorite bar/restaurant for several years but I won't be going back after this recent visit. We were completely ignored for over 20 min after arriving and it wasn't even busy. Eventually my boyfriend went to the bar to order drinks. 10 min later and still no drinks. We'd been there 30 min with no acknowledgement or service whatsoever. Final..." Read more
3 years ago
Molly L.
Colorado Springs, CO
"If you want good food at high prices and are willing to wait and wait and wait through poor service and rude staff, definitely go here. If quality service and being treated with respect are your idea of a good time, look elsewhere. This place is like Dick's Last Resort but without the sense of humor. They've blamed it on staffing issues for years. Please do..." Read more
3 years ago
Julie G.
Denver, CO
"Party of 2 with reservation. Was told there would be a 20 minute wait to put our ticket in because the kitchen had too many orders. Our ticket may have been lost because it took over an hour to get our food. Food was alright but not worth the wait."
3 years ago
Amber W.
Grand Lakes, Katy, TX
"My husband and I had a very unpleasant experience here. It was on my list of places to try in Colorado Springs so on our final day on the way to the airport we decided to stop in on Tuesday morning. We sat ourselves and looked over the menu. We waited for 10 minutes no one said hi, welcome, we will be with you in a moment, can we get you anything. Nothing at..." Read more
3 years ago
Cierra B.
Northwest Blvd, Grandview Heights, OH
"Visiting Colorado Springs for a few days for a bachelorette party and thought we'd give this place a try on a Thursday at noon. 2 of us walked in and mentioned a party of 10 and the man speaking with us instantly asked "and why didn't you call?". At first I thought he was joking... but his rudeness and overall manner immediately proved me wrong. He c..." Read more
3 years ago
Draegon G.
San Francisco, CA
"This was my first time visiting at this restaurant. Good Not sure if it was busy or something else, but very disappointed. Waited 40 min for a take out order. Staff were nice but after canceling my take out order I left with the feeling they were in no hurry to serve me. Another couple of the same cultural background waited a long time also to be seated. The..." Read more
3 years ago
Draegon G.
San Francisco, CA
"This was my first time visiting at this restaurant. Good Not sure if it was busy or something else, but very disappointed. Waited 40 min for a take out order. Staff were nice but after canceling my take out order I left with the feeling they were in no hurry to serve me. Another couple of the same cultural background waited a long time also to be seated. The..." Read more
3 years ago
Djhay K.
Aledo, TX
"Me and my friends went there for breakfast the manager was very rude. One of my friend ordered a margarita that someone on Yelp recommended to try when visitin, he came out talking about they choose what they can serve and he's been running the place for 10 years and it's rude to order something we saw on yelp."
3 years ago
Djhay K.
Aledo, TX
"Me and my friends went there for breakfast the manager was very rude. One of my friend ordered a margarita that someone on Yelp recommended to try when visitin, he came out talking about they choose what they can serve and he's been running the place for 10 years and it's rude to order something we saw on yelp."
3 years ago
M. G.
Lutherville-Timonium, MD
"Beware all brown people, especially brown women. Our interaction started with him scolding a staff member on the music choice saying the music was unpleasant and hard on his ears (Drake). He asked who chose it and sensing the discomfort I said that I did. He replied, "well it isn't all about you." I then proceeded to watch him address every white cus..." Read more
3 years ago
Manavi D.
Brighton, MA
"My review is not for the food,, it is based on a 2 minute interaction which made me feel uncomfortable. So there was a sign posted on the door of this restaurant that stated " our kitchen is closed temporarily but will open for lunch and dinner", when we walked in, it was 1:15 pm. I approached the bar tender and asked if the kitchen was open..." Read more
3 years ago
M. G.
Lutherville-Timonium, MD
"Beware all brown people, especially brown women. Our interaction started with him scolding a staff member on the music choice saying the music was unpleasant and hard on his ears (Drake). He asked who chose it and sensing the discomfort I said that I did. He replied, "well it isn't all about you." I then proceeded to watch him address every white customer sw..." Read more
3 years ago
Manavi D.
Brighton, MA
"My review is not for the food,, it is based on a 2 minute interaction which made me feel uncomfortable. So there was a sign posted on the door of this restaurant that stated " our kitchen is closed temporarily but will open for lunch and dinner", when we walked in, it was 1:15 pm. I approached the bar tender and asked if the kitchen was open, he responded..." Read more
3 years ago
Jennifer N.
Tucson, AZ
"Painstakingly slow. Was here on a weekend and waited 45 minutes for food. Came back during the week and it has to be their ordering process. Love their food and I understand it's all cooked to order but good lord. It'll be a long time before/if I try them again. Ps/ I was hangry when I wrote this. Didn't order food because it would take too long - just order..." Read more
3 years ago
Jennifer N.
Tucson, AZ
"Painstakingly slow. Was here on a weekend and waited 45 minutes for food. Came back during the week and it has to be their ordering process. Love their food and I understand it's all cooked to order but good lord. It'll be a long time before/if I try them again. Ps/ I was hangry when I wrote this. Didn't order food because it would take too long - just order..." Read more
3 years ago
Donald G.
Bismarck, ND
"Hmm- hours say open until 3pm on Sunday. 1:15 will not take an order for food. Place seems awesome which is why we came. Even called prior to see how long the wait was but no answer due to being busy, which is great! Business must be good to turn away multiple sets of customers who want your product 2hrs before closing. Please tell me why you..." Read more
4 years ago
"Every weekend my friends and I do brunch together and so my recommendation was to try Urban Steam, I've been here a couple times before so today was my friends first time here. I talked about how great the food was and the atmosphere.Sadly, I was left in complete shock after the service my friends and I received here today. I made a reservat..." Read more
3 years ago