Valley Hi Toyota Reviews & Testimonials

4.6 (2,619)

Yelp Reviews: 621


5
63%
4
4%
3
1%
2
2%
1
29%

67% of Yelp users would recommend Valley Hi Toyota

  621 reviews
  3.7/5 average rating

  Showing 5 star reviews only  

Raquel G.

Raquel G. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I purchased a new highlander yesterday from Cassandra B! She made the process so easy! This is our 2nd car purchased through her & her team & 5th car total from Valley Hi. I'm definitely returning back to Valley Hi Toyota!"

3 years ago

Cory L.

Cory L. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Updated:Let me start off by saying I think people are taking the alarm system and vehicle protection they have installed on their vehicles as a "markup".  I just bought my truck last night and there was no mark up.  The only thing is they do charge for 2 added services.  An after market alarm that lets you monitor the car from your phone and vehi..." Read more

3 years ago

Marian V.

Marian V. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Victoria (Advisor) & Daniel (Porter) provided me with exceptional service! Definitely recommend Victoria & appreciate Daniel for his friendliness. They both made my appointment super quick & easy."

3 years ago

Cory L.

Cory L. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Updated: Let me start off by saying I think people are taking the alarm system and vehicle protection they have installed on their vehicles as a "markup". I just bought my truck last night and there was no mark up. The only thing is they do charge for 2 added services. An after market alarm that lets you monitor the car from your phone and vehicle protect..." Read more

3 years ago

Marian V. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Victoria (Advisor) & Daniel (Porter) provided me with exceptional service! Definitely recommend Victoria & appreciate Daniel for his friendliness. They both made my appointment super quick & easy."

3 years ago

Matthew R.

Matthew R. star-alt star-alt star-alt star-alt star-alt

Whittier, CA

"Where do I start I bought my new 21 Tacoma Trd here in may this year  and has been a pleasure working with all these people here at Valley Hi Toyota it really shows why they sell so many cars When I first acquired they dint have any trucks but I put my name on the list to notify me when they had any new vehicles available  a week later I came in and..." Read more

3 years ago

Matthew R.

Matthew R. star-alt star-alt star-alt star-alt star-alt

Whittier, CA

"Where do I start I bought my new 21 Tacoma Trd here in may this year and has been a pleasure working with all these people here at Valley Hi Toyota it really shows why they sell so many cars When I first acquired they dint have any trucks but I put my name on the list to notify me when they had any new vehicles available a week later I came in and had a..." Read more

3 years ago

Sara L.

Sara L. star-alt star-alt star-alt star-alt star-alt

CA, CA

"I recently purchased a Corolla Hatchback and Ruth Vaca was consistently contacting me and updating me on the status while my car was being shipped. She was so patient and worked hard to help me get me my dream car. Josh was also so helpful to finish up the process and break down all the cool features on the car. Overall great service from these team members..." Read more

3 years ago

Sara L. star-alt star-alt star-alt star-alt star-alt

CA, CA

"I recently purchased a Corolla Hatchback and Ruth Vaca was consistently contacting me and updating me on the status while my car was being shipped. She was so patient and worked hard to help me get me my dream car. Josh was also so helpful to finish up the process and break down all the cool features on the car. Overall great service from these team members..." Read more

3 years ago

Michelle S.

Michelle S. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"After searching high and low for the specs, color, and hybrid model I finally found it here at valley hi. I could not thank Josh Gonzales enough for keeping me updated about when the model would arrive and really any questions I asked him. He responds in a timely manner, didn't keep me waiting or wondering, he was very transparent with the process and I coul..." Read more

3 years ago

Michelle S.

Michelle S. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"After searching high and low for the specs, color, and hybrid model I finally found it here at valley hi. I could not thank Josh Gonzales enough for keeping me updated about when the model would arrive and really any questions I asked him. He responds in a timely manner, didn't keep me waiting or wondering, he was very transparent with the process and I coul..." Read more

3 years ago

Dave N Karen S.

Dave N Karen S. star-alt star-alt star-alt star-alt star-alt

Kaimuki, Honolulu, HI

"We called for an appointment for the 90k mile service on our Tacoma. Upon our arrival,  we met Katie. She was very courteous and customer orientated, professional, and knowledgeable about our vehicle and the service needing to be performed. Kevin was the mechanic performing the requirements. When we were notified our vehicle was done, Katie educated us on Ke..." Read more

3 years ago

Dave N Karen S.

Dave N Karen S. star-alt star-alt star-alt star-alt star-alt

CA, CA

"We called for an appointment for the 90k mile service on our Tacoma. Upon our arrival, we met Katie. She was very courteous and customer orientated, professional, and knowledgeable about our vehicle and the service needing to be performed. Kevin was the mechanic performing the requirements. When we were notified our vehicle was done, Katie educated us on Ke..." Read more

3 years ago

Joanna F.

Joanna F. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"Maggie was the most helpful staff member at Valley Hi Toyota. She took care of me and put me into the right hands when I was ready to purchase a car. She kept me updated on inventory, pricing and various car options. I felt comfortable knowing she was there to help me through the process of buying my first car. I couldnt have done it without her. I w..." Read more

3 years ago

Gigi M.

Gigi M. star-alt star-alt star-alt star-alt star-alt

CA, CA

"I have been looking for a 4RUNNER for a while! Maggie was so kind and patient with me! She kept me informed about incoming 4RUNNERS. Maggie introduced me to Adriane because Sales was Adriane's department. Adriane was very helpful during the entire process. Everyone was so friendly and accommodating! Thank you for such a pleasant experience!"

3 years ago

Jason M.

Jason M. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"My car was on it's last leg And I've always only bought used being a person who drives the pass every day with 100 round trip I needed something reliable and something fuel-efficient I contacted Maggie and she was above and beyond what customer service should be. At no point did I feel like she was just in it for the sell she was very honest and upfront and..." Read more

3 years ago

Jason M. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"My car was on it's last leg And I've always only bought used being a person who drives the pass every day with 100 round trip I needed something reliable and something fuel-efficient I contacted Maggie and she was above and beyond what customer service should be. At no point did I feel like she was just in it for the sell she was very honest and upfront and..." Read more

3 years ago

Roger S.

Roger S. star-alt star-alt star-alt star-alt star-alt

Ontario, CA

"Great customer service. In this shortage era, they only add $995 over MSRP protecting your vehicle with the 3M invisible guard and some kind of anti-theft protection. I live in Rancho Cucamonga and my dealers in my area are super greedy. Metro Nissan of Montclair is marking up all their fleet at least $5,000 over MSRP, forcing you to buy 3 unnecesary "op..." Read more

3 years ago

Roger S.

Roger S. star-alt star-alt star-alt star-alt star-alt

Ontario, CA

"Great customer service. In this shortage era, they only add $995 over MSRP protecting your vehicle with the 3M invisible guard and some kind of anti-theft protection. I live in Rancho Cucamonga and my dealers in my area are super greedy. Metro Nissan of Montclair is marking up all their fleet at least $5,000 over MSRP, forcing you to buy 3 unnecesary "option..." Read more

3 years ago

Kat E.

Kat E. star-alt star-alt star-alt star-alt star-alt

San Bernardino, CA

"We had an awesome experience buying our 2021 Tacoma with Rod and Ruth! Ruth kept in contact with us the whole time while we were waiting for our truck to be delivered. The purchasing was so fast, Cassandra helped us with the paperwork and we were literally out of there in under two hours. Super friendly and attentive staff. We love the truck and will be refe..." Read more

3 years ago

Kat E.

Kat E. star-alt star-alt star-alt star-alt star-alt

San Bernardino, CA

"We had an awesome experience buying our 2021 Tacoma with Rod and Ruth! Ruth kept in contact with us the whole time while we were waiting for our truck to be delivered. The purchasing was so fast, Cassandra helped us with the paperwork and we were literally out of there in under two hours. Super friendly and attentive staff. We love the truck and will be refe..." Read more

3 years ago

Kristin S.

Kristin S. star-alt star-alt star-alt star-alt star-alt

Del Mar, CA

"My mechanic is the best. Hands down. I have not bought any of my Toyota's here because I will go to whoever gets me the best deal for what I want. I haven't felt like it is here even though I have tried in the past. I'll keep trying to keep the business local. I do every single time use the services for my trucks and wouldn't bring them anywh..." Read more

3 years ago

Kristin S.

Kristin S. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"My mechanic is the best. Hands down. I have not bought any of my Toyota's here because I will go to whoever gets me the best deal for what I want. I haven't felt like it is here even though I have tried in the past. I'll keep trying to keep the business local. I do every single time use the services for my trucks and wouldn't bring them anywhere else."

3 years ago

Brian O.

Brian O. star-alt star-alt star-alt star-alt star-alt

Riverside, CA

"I only buy Toyotas. Reliable, dependable, and of course, the hold their value. I was able to trade my Tacoma in and get a new Toyota RAV4 Prime! It's a plug-in and gets about 40 miles on the EV. I also like the fact that I can get the HOV sticker since I'm commute up the hill. The team is friendly, and the commercials are awesome. (I wonder why.)"

4 years ago

Robert P.

Robert P. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I had an appointment for Thursday to get my battery serviced, but I went in 7/13 as a walk-in cause I needed my battery serviced ASAP it couldn't wait any longer, Anthony who I always go to for my cars care and needs helped me once again, I knew it would of took long because I had no appointment and it wouldn't matter how long as long as my car was taken car..." Read more

4 years ago