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1,839 reviews
4.9/5 average rating
Bill Crane
Deshina Rajeswari Nanthakumar
"Do not go here if you are already approved for an auto loan on your own. They failed to listen to me. I was approved for $22k a few days ago from credit union and they still ran hard inquiry and made me apply for their loan although I have 6.69 APR which they can never beat. There is no reason to run credit if already approved through outside loan applicatio..." Read more
a year ago
Google review
Travis Driffin
"I have bought several cars with this dealership. My last purchase the salesperson assured me that they had 2 sets of keys for the vehicle I was buying. Didn't find out that there was only one set after signing all the paperwork. The dealership did nothing to get another key made, except give me excuses. I had to find a locksmith to get a second key made whic..." Read more
a year ago
Google review
Priscilla Duran
"Took my car in love getting service done but noticed my tire valves were gone I paid a lot for them from Toyota and to find out 2 were missing and the other two were very lose"
2 years ago
Google review
Jamie Guzman
"This Toyota in Victorville is all over the place when it comes to selling a car be careful going here . I went here before and was trying to lease a Toyota and get approved they ran my credit about 10-15 times with different agencies before coming back telling me they will call me back and sent me on my way . That was very unprofessional and wasn’t right ! P..." Read more
4 years ago
Google review
Juan Torres
"Service and oil change no to good"
4 years ago
Google review
Gena Leming
"Service department messed up a basic oil change twice. While it was irritating to say the least, the staff was very friendly (they always are) and they did make good on the problem."
4 years ago
Google review
Richard Linsalato
"Very friendly. They really make there customers feel welcomed. Free doughnuts and coffee. I'm editing my review for those looking to buy a used Toyota Prius that has more than 80,000 miles on it, don't do it!!! As the Prius ages problems come along that are not under warranty and cost a pretty penny. I had to spend $3000 last year on a new hybrid battery. N..." Read more
6 years ago
Google review
TIFFANY Tye
"Great service for oil change. Fixed engine light with warranty. 😀 I believe when you drop off a car they should check everything not just what you bringing it in for."
6 years ago
Google review
Eduardo Alvarez
"Front Lady is nice and helpfull."
6 years ago
Google review
Brian Mulford
"They have a nice little coffee bar and waiting area."
6 years ago
Google review
josue vazquez
"God costumes services"
6 years ago
Google review
Jennifer Weed
"Toyota makes superior vehicles, and I will continue to purchase them until that changes. This dealership has sold me 3 cars, and this last experience two days ago was lacking. The salesman was fantastic, no issues with him at all. However, my trade in undervalued, and I waited for hours to complete the sale despite no need for price negotiation or financing...." Read more
6 years ago
Google review
garret houston
"I hate dealership. They are on you before you get out of your car. But the staff is friendly and knowledgeable"
6 years ago
Google review
marvin mcdaniels
"great salespeople"
7 years ago
Google review
Laura's Insurance Solutions Medicare Health Plans
"No extraordinary experience, I had to wait and got charge full price for sentetic oil even with a coupon! It will be nice for them to once in a while to throw a car wash, vacuum your car, give some car freshener etc. You know. I have been with Toyota forever, this is my third car purchased, and I had never received any thank you gift, it doesn’t have to be b..." Read more
7 years ago
Google review
Tom Sparks
"Long waiting times"
7 years ago
Google review
wayne sheets
"Very positive, great customer service . Valley Hi Toyota 👍 .Tyler was very helpful today, with getting me set up with a new battery. Great battery, great price , great warranty. Thank you Valley Hi Toyota"
7 years ago
Google review
Diana Pittman
"They have lost me as a customer because of their prices."
7 years ago
Google review
Raven Jackson
"Very nice environment, wonderful staff. However the wait was extremely long...."
7 years ago
Google review
Melissa McFann
"Went in for an oil change that I thought was covered, cars all done and cashier say that will be $86 should have been explained before work was done"
7 years ago
Google review
Francy
"Nice salesman."
7 years ago
Google review
May May
"Eh"
7 years ago
Google review
Paula Sikes
"Found the truck we wanted and a very helpful sales rep. Brandon Smith. Although we like the truck and the sales rep. we cannot say the same for the rest of the purchase process. Typical running back and forth repeatedly to play "let's make a deal" and a lot of fast talking by managers and finance. It took over 5 hours to get things settled and by then we we..." Read more
7 years ago
Google review
Paula Sikes
"Found the truck we wanted and a very helpful sales rep. Brandon Smith. Although we like the truck and the sales rep. we cannot say the same for the rest of the purchase process. Typical running back and forth repeatedly to play "let's make a deal" and a lot of fast talking by managers and finance. It took over 5 hours to get things settled and by then we wer..." Read more
7 years ago
Google review
"The team at Valley Hi Toyota, five people, that helped me decide on the right price for the right vehicle were very nice and friendly and knowledgeable. Fortunately, I already knew which vehicle I wanted and how much I was willing to pay for it. Unfortunately, it took almost 6 hours to complete this transaction. This caused me much fatigue and frustration...." Read more
a year ago