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621 reviews
3.7/5 average rating
Christine S.
Ladera Ranch, CA
J J.
Pinon Hills, CA
"Bought my car there in 21 and I get it serviced there. Good people there. Good coffee machine"
a year ago
Third W.
Hemet, CA
"Well I was going to write a terrible review but my delima was easily fixed. I am still a little upset about the crust of but the core of the situation was fixed. But I still will write the solutions to my problems. Because i hate when people complain but have no solutions.1) Tell the customer exactly what they are getting for complimentary. 2..." Read more
3 years ago
Third W.
Hemet, CA
"Well I was going to write a terrible review but my delima was easily fixed. I am still a little upset about the crust of but the core of the situation was fixed. But I still will write the solutions to my problems. Because i hate when people complain but have no solutions. 1) Tell the customer exactly what they are getting for complimentary. 2 oil change..." Read more
3 years ago
Amber T.
Barstow, CA
"Katherine went above and beyond with her customer service. She made sure I stayed informed about the vehicle I was interested in and helped make sure my experience was great. Rod helped me get the best deal and was very good about listening to what I wanted in a vehicle and the budget I had. Thanks!"
3 years ago
Amber T.
Barstow, CA
"Katherine went above and beyond with her customer service. She made sure I stayed informed about the vehicle I was interested in and helped make sure my experience was great. Rod helped me get the best deal and was very good about listening to what I wanted in a vehicle and the budget I had. Thanks!"
3 years ago
Donald C.
Victorville, CA
"Scheduled service for 10:30 am and let them know I was waiting. I was told 2 hours for service to be completed. At 2:30 I told them I either need my truck or a loaner to pick up my kids. 4 hours had passed and they went to see why it was taking so long. They apologized profusely and have corrected the issue. Thank you to Jared for doing his best to remedy th..." Read more
3 years ago
Keebz K.
Glendora, CA
"Purchase of my car was easy and fast. I knew exactly what I wanted so just needed to lock down a price. Was able to get the car delivered the same day and I didn't have to drive 1.5 hr to the dealership. Carolina and Cassie were great. They were responsive and helpful. The sales manager (Raed F), on the other hand, was a bit of a douche. Typical car s..." Read more
4 years ago
Henry K.
Glendora, CA
"Purchase of my car was easy and fast. I knew exactly what I wanted so just needed to lock down a price. Was able to get the car delivered the same day and I didn't have to drive 1.5 hr to the dealership. Carolina and Cassie were great. They were responsive and helpful. The sales manager (Raed F), on the other hand, was a bit of a douche. Typical car s..." Read more
4 years ago
Henry K.
Glendora, CA
"Purchase of my car was easy and fast. I knew exactly what I wanted so just needed to lock down a price. Was able to get the car delivered the same day and I didn't have to drive 1.5 hr to the dealership. Carolina and Cassie were great. They were responsive and helpful. The sales manager (Raed F), on the other hand, was a bit of a douche. Typical car s..." Read more
4 years ago
Sandi A.
Crestline, CA
"I wanted to give a shout out to Olivier Qualo. We called Valley Hi Toyota and asked many and many questions. Olivier was patient and very helpful to us in deciding what kind of truck we would end up with. He was very knowledgeable in the different styles and his customer service is top notch. We appreciated his help very much. Great job Valley Hi Toyota..." Read more
8 years ago
Sandi A.
Crestline, CA
"I wanted to give a shout out to Olivier Qualo. We called Valley Hi Toyota and asked many and many questions. Olivier was patient and very helpful to us in deciding what kind of truck we would end up with. He was very knowledgeable in the different styles and his customer service is top notch. We appreciated his help very much. Great job Valley Hi Toyota..." Read more
8 years ago
Evel 1.
Adelanto, CA
"I showed up with no appointment, they were very nice and got the job done in a timely manner.
I trust the service department."
8 years ago
b h.
Green Valley, AZ
"Hate the Service Dept but I was pleasantly surprised with the Sales Dept. I just bought a Prius and they were very willing to deal and we're pretty quick in the whole process. The deal I got was better than anywhere else I checked and I got the color and model I was looking for. Too bad I will have to go there for service. I may try going down below for serv..." Read more
9 years ago
b h.
Green Valley, AZ
"Hate the Service Dept but I was pleasantly surprised with the Sales Dept. I just bought a Prius and they were very willing to deal and we're pretty quick in the whole process. The deal I got was better than anywhere else I checked and I got the color and model I was looking for. Too bad I will have to go there for service. I may try going down below for serv..." Read more
9 years ago
Cristine B.
Apple Valley, CA
"Really good customer service. I dropped off my car and they called me promptly to come pick it up. Fred in services was very helpful and friendly."
9 years ago
Nancy L.
Lakewood, CA
"I had great service from Shirley who took the time to explain everything. Also the mechanic was very patient and explained my vehicles problem in terms I could understand."
9 years ago
Christopher M.
Hesperia, CA
"Bought a car and had our old 4Runner serviced within same two weeks. New 4Runner is fantastic and the Old 4Runner is running like a champ. I wished you guys would have called me about my A/C. Hey Valley High, get a phone boy / secretary for these guys or something, the service department is swamped. I have just one complaint but I'm going to let i..." Read more
9 years ago
C. C.
Apple Valley, CA
"If you need service done on your Toyota make an appointment with Tyler. He treated me fairly, kindly, and got my repair done faster than expected. I will definitely do business with him again.Tyler didn't help me set up an oil change at the dealership, which I did prior to meeting him, and I paid the price. An hour and a half for an oil change is not..." Read more
9 years ago
C. C.
Apple Valley, CA
"If you need service done on your Toyota make an appointment with Tyler. He treated me fairly, kindly, and got my repair done faster than expected. I will definitely do business with him again. Tyler didn't help me set up an oil change at the dealership, which I did prior to meeting him, and I paid the price. An hour and a half for an oil change is not "Expr..." Read more
9 years ago
Kerri W.
Hesperia, CA
"The customer service was exceptional! Service was faster than I expected. The inside of the Express lobby could use some cosmetic work. First impression not great. (Lacks paint and ceiling tiles are badly stained)."
9 years ago
Kerri W.
Hesperia, CA
"The customer service was exceptional! Service was faster than I expected. The inside of the Express lobby could use some cosmetic work. First impression not great. (Lacks paint and ceiling tiles are badly stained)."
9 years ago
Sophia M.
Hesperia, CA
"i've always had excellent service here! i have been having my tundra serviced here for the last eight years and have always dealt with helpful, friendly people!"
10 years ago
Rogers E. S.
Victorville, CA
"I've taken my car in for the 5K and 10K services. The service was excellent and the staff very courteous. However, they never wash my car. Today, for the 10K service, I received a call that my car was, "just finished and they are washing it . . .." Well it had not been washed (but what does the service manager (Fred) know, for he's sitting at a co..." Read more
10 years ago
Natalie D.
Victorville, CA
"I always receive great service and friendly staff in the service department at valley hi. Shirley was great! Thanks!"
10 years ago
"I recently purchased a 2024 4Runner at this dealership. I can say that I liked my salesman, Kamal Pasha and the middle man (I forgot his name). I felt like they were fair with my trade in, especially since it was an American made car as sometimes foreign car dealers get snotty about trading in American made vehicles. The issue I had is minor, but regardless,..." Read more
a year ago