Van's Home Center Reviews & Testimonials

4.5 (171)

Reviews: 171


5
83%
4
3%
3
2%
2
1%
1
12%

86% of customers would recommend Van's Home Center

Izzy Rodriguez

Izzy Rodriguez star-alt star-alt star-alt star-alt star-alt

"Van's has been a great experience. I have a large family and I brought them to the store to explore options for furniture of my home. Nico was so helpful, kind and patient with us and answered question after question and helped us narrow down our selection. (Ended up with the first one we liked after all the searching) Van's pricing and quality were what mad..." Read more

a year ago

Corey Dailey

Corey Dailey star-alt star-alt star-alt star-alt star-alt

"Customer service is a joke bought a new house with appliances from here. Customer service told me it be two weeks out for a tech to come inspect it. Casey from customer service is rude and quickly became annoyed that I had called. I understand that people are short staffed but the ability to do your job and handle yourself professionally during conversations..." Read more

a year ago

Chris Merriman

Chris Merriman star-alt star-alt star-alt star-alt star-alt

"Van's has always been great to work with. The best part is they have their own service techs, so you don't have to work with 3rd party service if needed."

a year ago

Deb Merker

Deb Merker star-alt star-alt star-alt star-alt star-alt

"Nicko, Jacob and Drake were wonderful. They are professional and had a smooth delivery. Would strongly recommend!"

a year ago

Joshua Calhoun

Joshua Calhoun star-alt star-alt star-alt star-alt star-alt

"Purchased our new GE Refrigerator a couple of weeks ago and had it delivered today. Excellent service at the store. Excellent service from Tyler and Mike who delivered and set it up today !"

a year ago

Carolyn Moeller

Carolyn Moeller star-alt star-alt star-alt star-alt star-alt

"Unfortunately, a poor experience. 1) Explained my existing opening for a built in microwave 19 inch height. Was sold a 7 inch high microwave over the phone. Trusted the sales person to lead me in the right direction. 2) microwave does not fit my need, never used and sales person said not refundable, even those he did not tell me this when ordering or provide..." Read more

a year ago

Mari E

Mari E star-alt star-alt star-alt star-alt star-alt

"I felt great about working with vans to get a couch for our new home they worked with me on finding a couch that fit my budget and making payments. I was told I needed to pay at least half for things to get to the store so after a couple payments my items arrived and were awaiting pick up (because delivery is an additional $99). They were very patient with m..." Read more

a year ago

Nancy Haylett

Nancy Haylett star-alt star-alt star-alt star-alt star-alt

"Today we had a Frigidaire Refrigerator delivered. Dereck & Tyler delivered & set everything up. We surprised our son & daughter in law with a new chest freezer, as well. These young men did an awesome job making sure everything was satisfactory. They were careful, considerate, & respectful moving the old refrigerator out and new one in. They delivered o..." Read more

a year ago

lldickes

lldickes star-alt star-alt star-alt star-alt star-alt

"We had a good experience with Vans when buying our refrigerator. The sales department did a wonderful job answering our questions. Knowledgeable and patient while we decided on brand and model. The delivery crew Mike and Alex were professional and careful while bringing in and setting up the new unit and removing the old unit. Great Job! We were given a cal..." Read more

a year ago

Donna Hackworth

Donna Hackworth star-alt star-alt star-alt star-alt star-alt

"Had the items I wanted and the delivery guys were great! Really nice store for Angola Indiana."

a year ago

michael strasser

michael strasser star-alt star-alt star-alt star-alt star-alt

"They have a good variety of furniture"

a year ago

Hannah Bercot

Hannah Bercot star-alt star-alt star-alt star-alt star-alt

"Mike and Alex were awesome. They got a king mattress up some nasty steep twisted stairs. Very hard workers."

a year ago

Erica Pierce

Erica Pierce star-alt star-alt star-alt star-alt star-alt

"I wouldn't recommend Van's Home Center. We got a couple couches from Van's a few years ago and we paid extra for the repair service for the lifetime of the loan. We had one couch repaired and then got a tear in the other couch. The second time was a few months before our loan was ended. They said they ordered the parts and had Mark's furniture repair call to..." Read more

a year ago

Jerry Furnish

Jerry Furnish star-alt star-alt star-alt star-alt star-alt

"Very costly for what I seen! But haven't been any where else to see what there's cost so I don't really know so I can't really say!"

a year ago

Connor Morton

Connor Morton star-alt star-alt star-alt star-alt star-alt

"The most painless process from start to finish. Everything is done in house, not through a third party! I contacted Beau about a new fridge that I was looking at. He got me set up right away with what I was looking for. Beau let me know that someone would be reaching out to me to set up a delivery date. Got the delivery date set and received a phone call 45..." Read more

a year ago

Elisha Mills

Elisha Mills star-alt star-alt star-alt star-alt star-alt

"Micheal was awesome at my installation! Super nice and courteous!"

a year ago

Tom Dugan

Tom Dugan star-alt star-alt star-alt star-alt star-alt

"Just had the best and fastest appliance service call from Van's. They came to my place in Columbia City and it didn't cost me a dime. Always pick Van's."

a year ago

Cheryll Miller

Cheryll Miller star-alt star-alt star-alt star-alt star-alt

"Just a quick note to let you know what a great job Dereck and Tyler did last week delivering my new living room furniture. They were professional, and quick, and very careful around walls and doorways. They even moved a couple chairs to another room so we would have space for all the new furniture. Hats off to these two guys! They are great examples of the g..." Read more

a year ago

sharon maggert

sharon maggert star-alt star-alt star-alt star-alt star-alt

"Derrick and Riley delivered our new refrigerator this morning and did an excellent job! They were very friendly, greeting us with a bright smile and big � hello�. They were knowledgeable about the refrigerator I had purchased. They took the time to explain to me where the filters go and how often I should change them. Vans Home Center you have a couple of..." Read more

a year ago

FJ

FJ star-alt star-alt star-alt star-alt star-alt

"Excellent store and service"

a year ago

William Law

William Law star-alt star-alt star-alt star-alt star-alt

"Van's was terrific! They automatically registered our appliances with the manufacturers. One less thing to worry about. Great selection of products, and friendly sales service too. It's worth a trip."

a year ago

M A Feitler

M A Feitler star-alt star-alt star-alt star-alt star-alt

"Michael and Derek did a dandy job removing old and setting up our new couch. In and out and done in 40 minutes. Terrific."

a year ago

Lilyan Bland

Lilyan Bland star-alt star-alt star-alt star-alt star-alt

"Beautiful furniture at an affordable price. Interest-free financing was available and they had reasonable delivery charges, even though we are 60 miles away. Salesman was informative, but not pushy."

a year ago

Richard Reynolds

Richard Reynolds star-alt star-alt star-alt star-alt star-alt

"Tyler and Alex did a great install job. Very professional!"

a year ago

Becky Vose

Becky Vose star-alt star-alt star-alt star-alt star-alt

"We just had a refrigerator delivered and installed by Dereck and Logan. They did an incredibly good job and were courteous and helpful! We love Van's - wonderful service and products!!! Thank you Dereck and Logan!!"

a year ago