171 verified testimonials
4.5/5 average rating
Mari E
Tori
"While the delivery guys did let us know they were going to be on their way and were very nice during install. The biggest issue we have is with Vans actual customer service. After we got the fridge, we realized that our fridge light was no longer working yet the freezer light was. Along with our fridge not cooling down below 57 degrees. Freezer portion was...." Read more
2 years ago
Helen Briskey
"We recently purchased furniture and mattress from Van's. We knew that the order would take a while and the staff was great at keeping us informed on the lead time. The day of our delivery, we noticed a thin area on the back of the couch and have put in a "fix request" with our delivery guys. Dereck and Alex was great delivery guys. Very helpful and respectfu..." Read more
2 years ago
"I felt great about working with vans to get a couch for our new home they worked with me on finding a couch that fit my budget and making payments. I was told I needed to pay at least half for things to get to the store so after a couple payments my items arrived and were awaiting pick up (because delivery is an additional $99). They were very patient with m..." Read more
a year ago
Endorsal review