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20 verified testimonials
5/5 average rating
Greg Verified customer
East Renfrewshire Council
Dean Pratt Verified customer
Orange Ora Limited
"I implement 'whole council' change programmes which includes Business Analysts working to redesigning working processes to bring in true efficiencies and time-saving to the organisation, whilst improving the customer journey at the same time. I have recommended and commissioned the use of the Engage software to map out processes because the functionality is..." Read more
5 years ago
David Witts Verified customer
David Witts Independent Consultancy Limited
"What an excellent service, thank you so much for going that extra mile"
5 years ago
Pascal van der Waa Verified customer
Engage Process
"In recent years I have been able to regularly work with Andy Sandford. He always knows how to uncover the real problems with the customer and has very good communication skills. Andy Sandford is able to take a team or a company to the next level."
5 years ago
Steve Gaskell Verified customer
Steve Gaskell Action Coach
"Something which can often be a challenge achieving in business is leverage. Seeking to develop systems and processes which improve the efficiency and productivity of business. Well with Lean and Agile you now have the ability at your finger tips. I can’t recommend talking to the team enough."
5 years ago
Kat Neil Verified customer
Bracknell Forest Council
"We will continue to use Engage Process Modeler for all further service redesign reviews we complete as part of the Transformation Programme, producing AS and TO BE process maps and providing useful analysis of the processes to generate efficiency savings and improvements for customers."
5 years ago
Kat Neil Verified customer
Bracknell Forest Council
"The analysis of as-is and to-be process maps in the software helped identify where we had waste in our processes, excessive handoffs and the overall cost of delivering a service as well much more. It has given us more insight, data and knowledge of our processes and consequently how we can improve them for customers. The product provides a one stop shop for..." Read more
5 years ago
Kat Neil Verified customer
Bracknell Forest Council
"Engage modeler was introduced to me by another local authority and I was interested to find out more which Andy was happy to do. Following a demo of its uses and capabilities we decided to trial it for 30 days which was really useful. During this time we found it to more than useful in both workshop settings as well as for producing process maps back at the..." Read more
5 years ago
Locklynne Hall Verified customer
Livewire Warrington
"Thank you for spending 7 days with 30 or so of my colleagues and I. No doubt I speak for all when I suggest that we found the sessions informative, thought provoking and hugely reflective. I think what was particularly clever was being able to create a mental state for the group whereby we could pause from the day job and ask the question, why the hell are..." Read more
5 years ago
Locklynne Hall Verified customer
Livewire Warrington
"If you were on trip advisor, I would award 5 stars for style, substance and delivery… and I suspect your already number one attraction In Torbay! Hahahhah."
5 years ago
Locklynne Hall Verified customer
Culture Warrington
"The workshops, the conversations, the maps showcase value added activity, as such I can now see with some certainty where the company is leaking cash and waste. This is significant step and enlightenment for company in adolescence. Learning here and now, adapting our processes with one eye on the horizon, allows the company to plough forwards with confidenc..." Read more
5 years ago
Locklynne Hall Verified customer
Livewire Warrington
"It was hugely beneficial to plot the AS IS process, this allowed all to discover what wasn’t exactly right, correct or proper with the current state of play. By your design I suppose, I understood the business perhaps better than I had in the four years I have been here. I began to put the pieces together of why we needed to change and look at pretty much al..." Read more
5 years ago
Greg Malkin Verified customer
City of Edinburgh Council
"The tool is now a cornerstone of our highest profile programmes such as implementing a new ERP solution and implementing a new CRM. Again, our enterprise model enables us to undertake that work at no additional cost to the Council we are merely leveraging even more value from the tool which we are already licenced for."
5 years ago
Greg Malkin Verified customer
City of Edinburgh Council
"The assistance from the company has provided deep insight into the capability of the tools, different continuous improvement approaches and how we can structure our projects and programmes to deliver real change and benefits. We started small but have built a fantastic capability that now reaches across our whole organisation."
5 years ago
Greg Malkin Verified customer
City Of Edinburgh Council
"Having support from We are Lean and Agile and Andy Sandford has focussed on helping us through our continuous improvement journey and on growing our internal capability to deliver this improvement work with a small improvement team."
5 years ago
Steven Watt Verified customer
Perth and Kinross Council
"To sum up, the Engage Process Modeller tool has become an integral part of our project journey, used on a daily basis by the team. We investigated alternatives tools at the time we procured the product but have been more than satisfied with the choice we made for a process modeller tool that fits our needs and requirements."
5 years ago
Steven Watt Verified customer
Perth and Kinross Council
"We find the Engage Process Modeller easy to get to grips with, but crucially we are able to extract data from it to showcase the digital transformation of our roll-outs. Being able to use that data to track ongoing ROI has been vital."
5 years ago
Greg Malkin Verified customer
City of Edinburgh Council
"We have already recommended the tools and approach to many of our peers across the Public Sector as it’s highly effective, great value for money and in Andy Sandford we have a partner who is really committed to ensuring we succeed"
5 years ago
Steven Watt Verified customer
Perth and Kinross Council
"Since first engagement with Andy at We Are Lean and Agile we have been offered a high level of advice, support and industry expertise. Upon procuring the solution we were advised of the licence that was best suited to our needs."
5 years ago
Adam Scott Kennedy Verified customer
Freelance Firmstep Consultant
"Great to be here!"
5 years ago
"Andy has been fantastic in helping us roll out Engage. The training was first class and he is always quick to respond to help with any questions we have."
4 years ago