Capterra 
G2 Elizabeth W.
Executive Assistant, zeroheight
Constantine K.
"Good UI, fast service, free domestic wires + vendor cards, just what we need. — What do you like best? Easy to set up remotely, fast and simple KYC, easy to create accounts and see expenses + virtual cards, which is also very important. Also, I like a simple UI that is very clean and easy to navigate through. Good currency conversion rates. ..." Read more
a year ago
Parisa Fowles-Pazdro
"The worst company ever!! I would stay far away from Brex, this company will fail anytime soon. Horrendous customer service, wrongful accounting and no benefits like normal cards have. It's like play school dealing with them."
a year ago
prvee com
"This is not a good platform, this is just bs. If you're thinking about keep on going with Brex I would recommend getting out. - well Brex, we have $40m company and we are going to get another $90m and you certainly won't hear about us anymore. 12 billion company and then these reviews....to which mine gets added because they only accept Microsoft and Amazo..." Read more
a year ago
Verified Reviewer
"Brex banking with disposable cards helped our expense reporting and controls more efficiently and automated. We diminished in over 90% the amount of missing invoices from departments invoices and automated a lot of payment workflows."
2 years ago
Kyle H.
"Great interface, unmatched client support. — What do you like best? The support team is very good -- it's there when you need it, but they don't clog your email inbox when you don't. Our team also loves the rewards and promotions offered. — What do you dislike? Brex provides a sorting system that helps you break down the categories of..." Read more
2 years ago
Daniel
"All is good with Brex until something is not good. We have several accounts with them. Some with millions going through and others for expenses with less amounts of money. Their support is none to non existent. They are arrogant, condescending, and will make a ton of excuses when things do not work. Essentially, this is just a children's run company that wa..." Read more
2 years ago
Daniele Puccio
"After let me spend time to apply to their tool, connecting my bank account, sending them a lot of documents and private informations they rejected the application saying my company doesn't fit their business. We're eCommerce company and they say they support eCommerce. We will send our attorney the request to send to cancel all our private datas. Waste of ti..." Read more
2 years ago
Rosellen S.
"App is super easy to use! — What do you like best? I love being able to check my app from my phone when I'm out and about so I can see how much money I have available to me. With my last corporate card I had to text a number to see this info, and that one extra step really got in the way! — What do you dislike? Honestly, I haven't expe..." Read more
2 years ago
Daniel Ghirbomean
"The worst expense tool ever created. My company recently onboarded this tool to replace Concur. Concur was ok, a bit outdated but it worked and it was intuitive. This on the other hand is incredibly confusing and there are some weird fees associated with reimbursements."
2 years ago
Ranil P.
"Terrible Customer Service. — What do you like best? Their Virtual credit card solution was their best feature. — What do you dislike? After being with them for over 2 years they can cut off your credit limit with no notice. We have spent over $1M dollars with them and have never been late for a payment but they can decide at any momen..." Read more
2 years ago
Pedro Barros
"Great engagement from our relationship manager"
2 years ago
Sydney P.
"The convenience of having a Brex platform. — What do you like best? I like how seamless it is to use my coporate Brex card and once I make a transaction, I can see the recently purchased item automactically posted on my Brex account. — What do you dislike? The only thing I would mention is that I have to manually go in and itemize each..." Read more
2 years ago
Troy S.
"Brex is clunky and the support team is useless. — What do you like best? The logo is nice maybe. I have tried to like this setup honestly, but I am having trouble finding anything good about a system that just does not work. The login is garbage. — What do you dislike? The Brex team has been a nightmare to deal with from the start. Dur..." Read more
2 years ago
Charles Neville
"We're a 60 person company that switched to Brex for our company cards back in June 2022, moving from a legacy credit card provider that had frozen all our cards, based on just one suspicious transaction (we're a travel company, charges can come from a LOT of countries) too many times already. The difference is night and day. Virtual cards/vendor cards, inter..." Read more
2 years ago
Lai H.
"The virtual cards give the accounting team some control over spending"
2 years ago
Jillienne R.
"I am a small business and before they turned to going away from small businesses I had the account. I loved the rewards it gives out and the ease of the accounts that I could make payments from."
2 years ago
Allison
"They say my company that makes $80,000 a year is eligible for credit. When you apply they say my company doesn't make enough cause the company doesn't make one million dollars annually. False advertisement on their website."
2 years ago
Martin
"After following the Brex requirements to be part of their program we decided to apply. However, we find that after submitting all Business & personal info our application was denied for not having their industry. They work with E-commerce and we are. conclusion: we determine that having all the requirements, they sometimes collected the business, personal, a..." Read more
2 years ago
Shannon Kamal Doctor
"Very unprofessional banking system for startups! Deal with a traditional bank where they care. I opened an account with Bree and as soon as I began collecting funds in the account I got a notice of account closure due to practices not backed by Brex. Whatever that means! They refused to elaborate what it meant but just kept saying they sent out an email ex..." Read more
2 years ago
Tricia P.
"Brex is very user friendly and easy to upload receipts after use. — What do you like best about Brex? The fact that it is extremely user friendly and easy to upload receipts. It also alerts you right when you make a purchase and gives you the option to upload a reason and receipt right away which is helpful. — What do you dislike about Brex?..." Read more
2 years ago
Administrator in Entertainment
"Robust and Ever-Improving Platform. — What do you like best about Brex? The software is easy to use, both from the Administrator standpoint and as an end-user. Our employees love how intuitive it is on mobile and the web. Brex is excellent at the integrations that they offer - and their 1Password plug-in fits in well with our stack. They have s..." Read more
2 years ago
Brandon G.
"I DON'T GET YELLED OUT FOR NOT DOING MY EXPENSE REPORT ON TIME ANYMORE. SUPER EASY."
2 years ago
James Charles
"Out Of The Blue, they just closed my account and said that I could just find another bank. They told me that once I signed the account closure document within 24 hours, my funds would be sent, and it's been two business days, and funds have not been sent out, and I am stuck. They are a scam company that doesn't work for them at all. They close accounts out o..." Read more
2 years ago
accessfundrecovery ccmail.uk
"Thanks to my headline for refund and recovery process"
2 years ago
"The key to Brex delighting users is the ability to handle expense reimbursement with equal convenience whether instant or delayed. You can use the Brex app to snap a picture of a receipt as soon as you get it, or you can wait and upload all expenses from a work trip, for example, after you return home. The simplicity of submission is appreciated and paired w..." Read more
a year ago