JS Mattress Co. Reviews & Testimonials

5 (1,139)

Reviews: 1,139


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100% of customers would recommend JS Mattress Co.

Heidi Hertel

Heidi Hertel star-alt star-alt star-alt star-alt star-alt

"Robert was incredibly helpful and completely straightforward and transparent. I shopped for a mattress in many stores but bought mine from Jonathan Steven's because I'm buying local and am thrilled with the customer service!"

3 months ago

Google review

Matt Fought

Matt Fought star-alt star-alt star-alt star-alt star-alt

"I went into the store multiple times because I’m bad at making decisions and every time I walk in, it didn’t matter who was working. They were always very helpful answering all my questions and allowing me to keep laying on different mattress. They also never tried to force me to buy a mattress. I was able to take my time and buy at a mattress when I was rea..." Read more

4 months ago

Google review

angela mann

angela mann star-alt star-alt star-alt star-alt star-alt

"I have been dreading shopping for a new mattress but it is time. I walked in and Autumn helped me right away. She was friendly and helpful and very knowledgeable. She helped look things up in the computer and spent time with me looking at mattresses. She was helpful but not pushy at all. It was really a great experience. I like that they are local and the ma..." Read more

4 months ago

Google review

Andrew Johnson

Andrew Johnson star-alt star-alt star-alt star-alt star-alt

"what caught my attention during my search was that it was local made. we were going to check out sleep no. beds but changed our minds after visiting Jonathan in Holland. Our past purchases in previous years have led to many years of discomfort in bed. I ended up sleeping in my recliner for the last two years. I am looking to the arrival of our matttress."

4 months ago

Google review

Lauren Boker

Lauren Boker star-alt star-alt star-alt star-alt star-alt

"Chris in Muskegon was a great help! Walked with me through my entire purchase process and found me exactly what I want. Would absolutely recommend working with him for your next mattress purchase!"

4 months ago

Google review

Roger Slorf

Roger Slorf star-alt star-alt star-alt star-alt star-alt

"Salesman was very knowledgeable, but not pushy."

4 months ago

Google review

Dave Van Surksum

Dave Van Surksum star-alt star-alt star-alt star-alt star-alt

"Michael was very knowledgable, friendly and a pleasure to work with."

4 months ago

Google review

Ellen Weston

Ellen Weston star-alt star-alt star-alt star-alt star-alt

"Caeleigh did a wonderful job listening to what I was saying, showing me the mattress that fit, and getting me the best possible price!"

4 months ago

Google review

Brenda Sawyer

Brenda Sawyer star-alt star-alt star-alt star-alt star-alt

"Great experience buying our new mattress set. Adam is very knowledgeable on all aspects of J.Stevens. Every question was thoroughly answered. Will definitely recommend others to check out J. Stevens if they are considering a new mattress purchase. Brenda"

4 months ago

Google review

Laura Pulsifer

Laura Pulsifer star-alt star-alt star-alt star-alt star-alt

"We had an amazing experience today buying two mattress sets in Muskegon. Regan is so personable and helpful. We definitely recommend Jonathan Stevens."

4 months ago

Google review

Brenda olger

Brenda olger star-alt star-alt star-alt star-alt star-alt

"I was mattress shopping for my mom on this visit. She is 100 years old and Ryan listened to her needs and let her try several mattresses to help her find the right fit. He was very patient and answered all of our questions. I will be shopping there when I need a new mattress."

4 months ago

Google review

Sherry Smale-Hunter

Sherry Smale-Hunter star-alt star-alt star-alt star-alt star-alt

"I had been looking at several places for a new mattress. And then decided to stop at the Jonathan Stevens store because the mattresses are made here in Michigan. I am glad I did. Ryan helped me choose a mattress that would be comfortable for me. He was knowledgeable, polite and patient. My mattress was delivered on time and they completed a well done set..." Read more

4 months ago

Google review

Lena Bouwens

Lena Bouwens star-alt star-alt star-alt star-alt star-alt

"We had a fantastic experience with Robert as our sales rep. Walked us through various options, very knowledgeable with the product, took our preferences into account. We are looking forward to our mattress being delivered on Monday!"

4 months ago

Google review

Leigh Buck

Leigh Buck star-alt star-alt star-alt star-alt star-alt

"Great customer service."

4 months ago

Google review

dan wilder

dan wilder star-alt star-alt star-alt star-alt star-alt

"Rob was fantastic in giving us the rundown on all the options available."

4 months ago

Google review

Adam R

Adam R star-alt star-alt star-alt star-alt star-alt

"Good experience"

4 months ago

Google review

gabby cutler

gabby cutler star-alt star-alt star-alt star-alt star-alt

"Chris was super helpful helping us find a mattress that had the perfect combination of comfort and support!"

4 months ago

Google review

Truman Masters

Truman Masters star-alt star-alt star-alt star-alt star-alt

"Regan was amazing."

4 months ago

Google review

Jim Hardman

Jim Hardman star-alt star-alt star-alt star-alt star-alt

"Ryan, at the Grandville store, was so knowledgeable and helpful. Attentive, but no high pressure. A great experience!"

4 months ago

Google review

Mallory and Kumbae

Mallory and Kumbae star-alt star-alt star-alt star-alt star-alt

"Best place to go to buy a mattress."

4 months ago

Google review

Esther Gray

Esther Gray star-alt star-alt star-alt star-alt star-alt

"We met Tom when our physical therapist encouraged us to find a mattress with good support. We wanted to know details about the elements that can make a mattress solid, long-lasting, and extremely comfortable. Tom was friendly and down-to-earth, just what we wanted. After he introduced us to a variety of alternatives, he gave us space to try them at our own..." Read more

4 months ago

Google review

Daniel Wallace

Daniel Wallace star-alt star-alt star-alt star-alt star-alt

"If you’re looking for a great mattress for your RV or motorhome, Jonathan Stevens is the place to go great price, great comfort, professional service I give them five stars I would give them 10 but there’s only five up there. We are very happy with our purchase."

4 months ago

Google review

Liz McVoy

Liz McVoy star-alt star-alt star-alt star-alt star-alt

"We can’t wait for our mattress to be built and delivered! Ryan was helpful and patient with us as we found the right bed. Their commitment to quality and an easy experience was noticed. Fingers crossed this’ll be the best bed we’ve ever had!"

4 months ago

Google review

Barb Vos

Barb Vos star-alt star-alt star-alt star-alt star-alt

"Extremely satisfied purchasing a mattress here and would do again if needed in the future. Adam is so knowledgeable, answered all of our questions. Had patience with me. I was experiencing some vertigo and immediately asked me if I needed water. He patiently waited as I checked out the beds he recommended and took time to make sure we understood everything...." Read more

4 months ago

Google review

Beth Hutchings

Beth Hutchings star-alt star-alt star-alt star-alt star-alt

"They make the process of buying a mattress very easy and fast delivery."

4 months ago

Google review