Visual Edge IT - Charlotte Reviews & Testimonials

5 (178)

Reviews: 178


5
97%
4
3%
3
0%
2
0%
1
0%

100% of customers would recommend Visual Edge IT - Charlotte

Alexis Louis

Alexis Louis star-alt star-alt star-alt star-alt star-alt

"Big thanks to Babette for her training. We appreciate you for coming out to our office to educate us on our new printer."

3 years ago

Google review

Kendall Nance

Kendall Nance star-alt star-alt star-alt star-alt star-alt

"I would like to take the time and thank Doug Murphy for being so amazing for our company. His customer service skills are beyond perfect, and he made our transition to papercut nothing but perfect. We love working with him and are beyond grateful you assigned him to our company. Thank you so much!"

3 years ago

Google review

LivingWayNC

LivingWayNC star-alt star-alt star-alt star-alt star-alt

"Last week our Kyocera copier had an issue with a broken plastic clip affecting the operation of the paper tray. A call was made to Technocom, requesting a service call to repair the copier. On the same day as the call, Greg Walters came and diagnosed the broken part and communicated his availability to return and install the new part. He returned with the p..." Read more

3 years ago

Google review

Donna Garrison

Donna Garrison star-alt star-alt star-alt star-alt star-alt

"We've been working with Technocom for many years and customer service has always been superb. I can't think of any issues we've ever had with them and that is rare when dealing with any company."

3 years ago

Google review

William Elam

William Elam star-alt star-alt star-alt star-alt star-alt

"We've been with Technocom for many years, and they have always provided us with great technology solutions, quality service and quick response times. Our sales rep has been Chris Caggiano (aka Shorty) the whole time and we couldn't be more pleased with his responsiveness, positive attitude, and great sense of humor."

3 years ago

Google review

Russell Newton

Russell Newton star-alt star-alt star-alt star-alt star-alt

"Chris is great to work with - very responsive and always helpful. Definitely recommend."

3 years ago

Google review

FSP Charlotte

FSP Charlotte star-alt star-alt star-alt star-alt star-alt

"Babette did a wonderful job training our team and also her follow up was wonderful! Thank you for all of your support!"

3 years ago

Google review

Trish Hazel

Trish Hazel star-alt star-alt star-alt star-alt star-alt

"Gregg Walters has been our service tech for almost 5 years now. He has been prompt to reply and quick to arrive for service. He has always been professional and happy to help us in any way. I give him 5 out of 5 stars!"

3 years ago

Google review

Sally Sacco

Sally Sacco star-alt star-alt star-alt star-alt star-alt

"We have been working with Christopher Caggiano for several years now, and he is always very helpful and knows our business. He helps us find the best ways to save money, but still do what we need to do. Highly recommend!"

3 years ago

Google review

Dana Overcash

Dana Overcash star-alt star-alt star-alt star-alt star-alt

"Our technician Robbie, is absolutely awesome! He has been serving our business for a number of years now and he is always so friendly, listens to our concerns and takes care of what we need to make our office and business more efficient. He is always friendly and professional. We are always appreciative in all that he does for us. I also cannot say enough ab..." Read more

3 years ago

Google review

Abby Helms

Abby Helms star-alt star-alt star-alt star-alt star-alt

"Technocom always responds in a timely manner and does a great job. Robbie is usually our guy that fixes our problems. He is awesome!"

3 years ago

Google review

Eddie Karriker

Eddie Karriker star-alt star-alt star-alt star-alt star-alt

"In my working with Nisha and Robbie, I have nothing but great things to say about them and Technocom. I can send a text message to either of them and I get a phone call or a text right back; customer service at its best! When they come into our company, they understands that we have as a business and always work around what we are doing all the while, gett..." Read more

3 years ago

Google review

Cavin Cook

Cavin Cook star-alt star-alt star-alt star-alt star-alt

"I want to thank Robbie for helping fix my printed today. He is always such a blessing. Thank you. Karen Suttles"

3 years ago

Google review

Karen Benfield

Karen Benfield star-alt star-alt star-alt star-alt star-alt

"I emailed technocom this morning to get some help with our copier machine at work and I needed it done before 2pm and a field engineer called me right away and his name was Loon. He wanted to come out this afternoon but I leave at 2pm and he came early and fixed the problem and then showed me what had happened when coping with different type of paper. I appr..." Read more

3 years ago

Google review

Samantha Wagner

Samantha Wagner star-alt star-alt star-alt star-alt star-alt

"Wonderful customer service and quick response time! I spoke with Alyssa over the phone and she was so clear and understandable, even though I don't know the first thing about technology. Louis did our in-person support and he was very fast and professional. Highly recommend!"

4 years ago

Google review

Alxandra Perez

Alxandra Perez star-alt star-alt star-alt star-alt star-alt

"Great service! Great Products! Alice and Andy were very helpful and kind. Alx-Hands Law-Charlotte, NC"

4 years ago

Google review

Asia Zimmerman

Asia Zimmerman star-alt star-alt star-alt star-alt star-alt

"Babette was our technician. She was personable, professional and very knowledgeable about all things Technocom, Toshiba and much more. Would recommend her services any day !!"

4 years ago

Google review

Wendy Roberts

Wendy Roberts star-alt star-alt star-alt star-alt star-alt

"Babette went above and beyond for our church today! When faced with a complex printing job that couldn't be walked through over the phone, she came to our office and figured out how to get it done, saved the settings in our copier and taught us how to to do it on our own next time. So grateful for her knowledge and willingness to help!"

4 years ago

Google review

William Coleman

William Coleman star-alt star-alt star-alt star-alt star-alt

"The Leading Office Technology Company"

4 years ago

Google review

Eric Thomas

Eric Thomas star-alt star-alt star-alt star-alt star-alt

"Babette did a wonderful job with us today. She took the time we needed to understand what was important for our office"

4 years ago

Google review

Brendan Bolasingh

Brendan Bolasingh star-alt star-alt star-alt star-alt star-alt

"Babette was awesome! She spent well over 2 hours to make sure that I could conquer the print machine. Thanks again Babette."

4 years ago

Google review

Doughnut Peddler

Doughnut Peddler star-alt star-alt star-alt star-alt star-alt

"I had Babette come out and explain some of the features on my new Kyocera. She was very knowledgeable and super friendly. She walked me through each step and made sure i understood before she left. What a great asset to your team. Thank You! Shawna"

4 years ago

Google review

Celia Wilson

Celia Wilson star-alt star-alt star-alt star-alt star-alt

"Babette was in our office April 16 and 17. She is an excellent trainer. She is professional, patience and knowledgeable, all must have qualities in any good trainer. She was able to show us all the relevant features on the copier and made sure that our computers worked seamless with new copier. Babette was a delight to work with and an asset to our office pr..." Read more

4 years ago

Google review

Hunt Wofford

Hunt Wofford star-alt star-alt star-alt star-alt star-alt

"Babette Martin did a fantastic job showing us how our new printer is to be used. Happy to have had such a knowledgeable employee help us with our transition with our new printer. Thank you"

4 years ago

Google review

John Frechette

John Frechette star-alt star-alt star-alt star-alt star-alt

"I had a problem with my printer and since I print documents as part of my living, it was imperative that my printer is up and running. Technocom sent out Dwayne to fix my machine, he found the problem, we replaced the parts and her got me running again. I am so thankful for Technocom and glad to be a customer from the moment I purchase the printer...a tot..." Read more

4 years ago

Google review