Endorsal 
2,293 verified testimonials
4.8/5 average rating
Tom
Tom Crowther
"It's generally a good service. We receive notification v quickly after a call is taken and contact details are normally correct. One improvement could be recognition of frequent callers. An example is our Supervisor/Al, leaves his details often and each time he says it is like the first time he has ever left a message"
7 years ago
Rob Hay Homes of Hay
"Really good reliable service. Good value for money and quick response"
7 years ago
Ann S
"Answer.co.uk is a very professional, efficient and affordable service. I have complete peace of mind when I leave them to answer my messages."
8 years ago
events lcd
"Great service over last 6 months."
8 years ago
Admin User
"Answer.co.uk have been very helpful to the business especially during busy periods. Their customer service helpdesk are always quick to respond and problems are sorted swiftly! Thank you"
8 years ago
Roger Wolens, The Green Organisation
"Reliable, but some of the spelling has led to confusion."
8 years ago
Sandra - QuaLETy
"I've used answer.co.uk for a number of years. I'm not your run of the mill customer but they are always very good at answering the calls and even on occasion have gone the extra mile to contact me on my mobile if the matter seemed very urgent. Which in both cases it was."
8 years ago
Nicky Steele
"I have to say that I am impressed with the service we have received from Answer.co.uk. It is reassuring that calls are taken in a professional way and that the messages forwarded contain all of the required information."
8 years ago
Jinghong Sun
"Very fluent and seamless service. Did however receive a couple of unrelated messages last year, which were for another client however, so I cannot give a 5 star rating. The internet site can be a little difficult to navigate as times."
8 years ago
Mandy Iles
"Professional services that make life a little simpler when running a business. We have found Answer.co.uk simple and easy to work with and provide the much needed cover when we cannot answer calls."
8 years ago
Jon Bennett
"A very useful company to take calls when you aren't able to"
8 years ago
SG
"Brilliant service for small businesses."
8 years ago
Jide
"Very good professional service"
8 years ago
AL
"great and cheaper alternative. get's the work done but would be awesome if call directing can be done."
8 years ago
Chris Perry
"A very handy service to have. Lets me continue with the day and concentrate on work and not being on the phone all the time."
8 years ago
Mali Almeida
"Generally good service though have had clients complain that they do not use the correct name of the business at times and that staff are not upbeat in their tone."
8 years ago
Autosparx
"Being an electrician, it's not always convenient to answer the phone. A voicemail can come across as very impersonal (in my opinion) so having a 'real live person' answering my phone and gathering the info I need is great for all parties involved. Then, at a more convenient time to me I simply check my emails from answer.co.uk and call the client back when I..." Read more
8 years ago
Nick
"Really flexible and reliable service at a good price."
8 years ago
Polly Powell
"Ive been using Answer.co.uk for the last 5 years with no problems, very easy to set up, fast reponses if I do have a question or problem and total peace of mind knowing my calls are answered 24hrs a day. I would reccomend to any business owner."
8 years ago
Tara Boyle
"Messages received promptly. Any queries or problems also dealt with swiftly."
8 years ago
George Chan
"We've been with Answer.co.uk for almost a year now. They have been a good, trusted and consistent partner for our business. They have been very responsive and highly diligent in dealing with questions. Their interface is good and we hope to stay with them for a long time."
8 years ago
Dawn Johnson
"really useful to be able to use as and when we need it. We are a small team of three and this services means are phone is always answered in a professional manner and we don't miss messages. I really like the option to have message's texted to the mobile. I would love the option to have the phone go to a voice mail during our closed periods as some times it..." Read more
8 years ago
J Patel
"Answer.co.uk provide a great service for small business who do not require permanent admin support or would like to pick up messages on the go in a useful format. I've set it up so messages are sent to my email with a brief message and a number to call back on. This allows me to make the use of my time and select which calls I return. For the price the s..." Read more
8 years ago
Barry Sherwell
"A solid service which supports our business very well."
9 years ago
"Been using for years ,solid service And really handy to field calls to office when busy."
7 years ago