2,293 verified testimonials
4.8/5 average rating
Mick S
Tariq Hanif
"Very restrictive, and poor. Took me many attempts."
2 years ago
Mohammad Modarres Sadeghi
"The responsive and polite personnel. I love and appreciate them."
2 years ago
Mrs Elaine Winters
"The service saves the committee a lot of time and expense in having to re-direct phone calls. When we need to make a change to our message line the staff are helpful and efficient and don't impose extra charges"
2 years ago
Stuart Nunn
"Great virtual OOH service that provide the basic admin for taking and diverting calls from clients to appropriate support engineers. Good service and value for the money!"
2 years ago
Sonia Nieto (Dr Ralph Rogers office)
"JAM gave me a peace of mind that the calls are answered in polite and professional way whenever I'm away, busy or after hours. The communication with their office is very good. Setting up the account was very easy and everyone at JAM is helpful."
2 years ago
Charmaine Mundy
"I would recommend the service and have done in the past"
2 years ago
Zara McDermott
"We have been using Jam for over a year now and can thoroughly recommend this service which is unrivaled and 5 star"
2 years ago
Andrew Isaacs
"JAM is very important in the running of our business as client's contact us 24/7 so this service provides our new and existing client's with a port of call anytime of the day."
2 years ago
Tim Knibbs
"We've been using Jam for our overflow and out of hours call handling for quite some time now. They are very good at what they do!"
2 years ago
James M
"We have been using the team for some time now and the service has been great. The team are responsive and great with our clients, communicating very well which allows us to focus on what we do best."
2 years ago
Ricky Jones
"We work with JAM on various projects and they are great to work with, very professional, and hard working and most importantly a lovely set of ladies :) We highly recommend them given their expertise. They are a company you can trust. Thanks again JAM, still happy years later :)"
2 years ago
Anna Roberts
"Excellent service. Calls always professionally answered. Email notification is always prompt and clear"
2 years ago
Director, Cloud Computing Company
"These guys make everything very simple and, in our case, allowed us to take a much more professional approach to our 24/7 customer services. We submitted our (relatively straightforward) phone scripts and they took care of the rest. We ran a number of tests and they were almost always answering the calls within 2-3 rings which is exactly what we needed. M..." Read more
2 years ago
Dan
"We moved to Jam from another call handling provider in 2014. I cannot say enough good things about the service. Right from the start we were onboarded so that everything worked from the day we cut over the phone number to Jam. Ongoing customer service and support have been first class, adding new numbers, changing scripts, custom alert SMS etc - nothing h..." Read more
2 years ago
Louis Belizaire-Poole
"Friendly and professional from inception Jam has proved a valuable assett to have at our disposal. Excellent call handling and, when necessary, accurate message taking also. Keep up the good work!"
2 years ago
Bradley Munday
"I couldn't be happier with the service JAM provide. They are extremely professional in the way they answer, it's difficult to know that you have reached a call answering service rather than an internal team. Perfect."
2 years ago
Simon Bullers
"Really good service we are receiving from JAM."
2 years ago
Josh Matthews
"We have been using Jam for about a year now, generally the service is good and reasonably priced, and we have no complaints. It was pretty easy to set up an account and having an online account makes it easy to change rota's and get data breakdowns."
2 years ago
Charley
"We receive a good and professional service with JAM. We have been using them for around a year and have experienced no problems."
2 years ago
Katharine Chetwood - Operations Administrator
"On the whole, a good experience."
2 years ago
Jeff Pettitt
"Really helps the office staff at busy times."
2 years ago
Mike Knowles
"Very easy to set up with the JAM team and proving to be very good in practice - well done to all at JAM!"
2 years ago
Alex Cruz
"Providing us with a very reliable and excellent service for more than 7 years!!"
2 years ago
Zara McDermott
"great service"
2 years ago
"Simple, good value, no-hassle service"
2 years ago
Endorsal review