2,293 verified testimonials
4.8/5 average rating
HF
Graeme Mackay
"the accents of the operators could be more neutral and less "essex""
10 years ago
Lola Ricketts (Group Marketing Director) Fox Community Group CIC
"Answer.co.uk are there for when I cant be! Previously I was losing out on potential business as I was missing calls, now we don't miss a single call which has enforced our customer services hugely. I would recommend Answer.co.uk to any savvy business owner."
10 years ago
Naomi Spencer
"As a small business finances are always tight, but missing our clients calls is an absolute no no.....answer.co.uk have been just the answer we needed! Cost effective, polite and the answer to our prayers, thank you :-)"
10 years ago
Cadence Networks Ltd
"We have been using Answer.co.uk for almost a year now, and it has been very useful for us. Our calls get answered quickly and we get notification of them immediately, and it's at a reasonable price, too. Thank you!"
10 years ago
dean hope
"had very little issues with them happily recommend"
10 years ago
Ray Craven
"Good answering service. Would like more paging through of applicants on mobile when needed ( late or cancellation of appointments by applicants). Find website not user friendly to clients - could be a lot better. Regards"
10 years ago
Stephen Ashfield
"I would recommended, calls are always answered and text to me Great as backup answering services"
10 years ago
Nina Villa
"Great service, thank you. Happy new year!"
10 years ago
Ef
"We have built the Answer.co.uk service into our business processes and are happy with the service."
10 years ago
Michael Andreas
"We always receive emails from answer.co.uk in a timely manner and calls descriptions and information are always accurate."
10 years ago
Simon Taylor
"Calls are always answered quickly and politely by answer.co.uk staff. A real company saver as I travel and run a couple of different companies. I would be lost without them!"
10 years ago
Noor Choudhary
"Satisfied with the service so far. Room for improvement with regards to filtering of cold calls that sometimes eat up most of the balance."
10 years ago
Lord Ian Blair
"I have relied on answer co to handle media enquiries for over a year and they have been excellent. P.s. You could add to your service by automatically emailing a receipt after your clients top up their account."
10 years ago
Ross Nichols
"Answer.co.uk helps my business to look 'bigger' and more professional. It also means I never miss a call. I like the instant email and text messaging of the call details so that I can choose how to respond wherever I am."
10 years ago
Colin Bayley
"Reliable service, quick and easy to use Would recommend to other people"
10 years ago
Eleazer Jegede
"I searched the market for a company that would provide a professional service but have reasonable prices. I have been happy with there services"
10 years ago
Chris C
"With a busy schedule and not always around, I can use answer.co.uk to take calls and to present a professional image, highly recommend would like them to filter poor calls Moore and get five stars, the answer people should do this and not charge for ppi calls, etc.. but apart from that they are good."
10 years ago
Steve Fox
"I like to have my calls answered for me so my workflow is not disrupted & I can return the call at a convenient moment - Answer.co.uk puts this within reach of freelancers with their payg offering."
10 years ago
David
"Never had any complaints from clients, has helped us to be in a position where there is always someone who picks up the phone for our customers. Only gripe is being charged for spam sales calls."
10 years ago
Mark Cornwell
"Answer.co.uk consistently provide a prompt and efficient call answering service. Taking the messages in a clear & concise manner. Always extremely professional in dealing with the calls they take on my behalf"
10 years ago
John Blackburn
"Overall a brilliant service, I have confidenece that we never miss a call and the fact it is 24/7 makes it ideal for weekend and holiday cover."
11 years ago
Anna Mangini
"I have been using the services of Answer.co.uk for over three years and have found them professional, helpful and invaluable. Easy to use service it is a necessity when you are busy and want someone else to answer the phone. Thoroughly recommend it."
11 years ago
paul F
"I was missing calls all the time and customers were not leaving messages on my machine. After an easy 5 min setup on answer.co.uk all my calls are answered and I get a text or email straight away so I can get back to the customer. I just wonder how many customers I lost before I used answer !!"
11 years ago
CHRIS OGILVIE-TAYLOR, Marsden Grant International.
"Service is great in general but one improvement would be to allow clients to email you with callers that they don't want to hear from again after a message is taken. For example, a media sales company who canvassed me 5 times when we were out of the UK and who has no business relationship with us. And we don't want to speak to! I know we can do this through..." Read more
11 years ago
"The service is very efficient. However the top up option should be clearly set out at top of page as this is what we use it for most and other information can clutter a bit. The one negative is the price of pay as you go calls is expensive at �1 per call and you are charged even for spam calls. In addition for that price if they could also take down email..." Read more
10 years ago
Endorsal review