2,293 verified testimonials
4.8/5 average rating
Chris Penston
Scott Watts
"Been with Answer.co.uk a couple of years with a couple of telephone numbers and never had any issues with the quality of service given to both myself and the customers who call."
3 years ago
Lesley Jarvis
"I have been using answer.co.uk now for both my businesses for over a year and love it. It saves me employing someone whilst I am away and I love receiving the messages immediately by e mail."
3 years ago
Bhavik Haria
"Answer.co.uk is a brilliant tool for us to manage incoming calls. We're a video production company and on location a lot of the time. Missing calls is a no no for ANY business - this is a cost-effective way to ensure calls are not missed."
3 years ago
UK Energy
"Excellent service. Very prompt and professional at answering calls."
3 years ago
Pani Bundy
"My clients have said that answer.co.uk are providing a good face for the company and seem very professional. I'm happy to recommend their services without hesitation."
3 years ago
Susan R
"The call answer team always take good messages and act on the instructions accurately - an invaluable service for our small office."
3 years ago
Dan
"Straight forward solution that has saved me many sales and enquiries when clients would have otherwise just gotten voicemail. Nice team with good support and feedback from my cumerssto has been great too !"
3 years ago
Phil Donoghue
"our field based company were in desperate need of a professional and personal answering service as we were aware that we were missing a lot of calls from potential clients. the answer.co.uk service has already proven to be a great investment. we would definitely recommend this to other companies in our situation."
3 years ago
Alex Hearn
"I moved from another service which stopped operating, so needed to find a good quality service quickly. I researched extensively to find a service that provided what I needed and was good value. Answer.co.uk are excellent and have some great features for managing the account online. They reply quickly to communication and are very helpful. Would recommend"
3 years ago
Carl Nixon
"Without Answer.co.uk my business would be so much more difficult. I'm a one man operation who occasionally has to go out visiting clients - without Answer.co.uk taking my calls I would be worried about constantly losing business. The other hurdle their service helps me overcome is working with clients in different time zones. With clients in the US and the..." Read more
3 years ago
Fiona Hennessy
"I have found answer easy to use and when I have needed help it has been quick. My customers like having a person to talk to right away and I can get back to them when I have a clear space in my diary to give them the attention they need"
3 years ago
David
"This service is great for when you can't make it to the office and don't want to miss a potential business enquiry!"
3 years ago
Ahad GHANBARY
"It is as good as having a professional PA. I use the service daily. Highly recommend to any size business.It is as good as having a professional PA. I use the service daily. Highly recommend to any business"
3 years ago
Andrew Williams
"I have used answer.co.uk for about three years now and it it good knowing someone will answer the phone when I am out and about. The only slight downside is that they sometimes struggle with overseas calls and it is a bit galling to know you have paid nearly a quid for the many sales calls that come in (you can get a few of these calls refunded though). Stil..." Read more
3 years ago
Get Me Packaging
"Outstanding service from everyone at the company going further at times than i would have expected. My business would not have grown the way it has without these guys. It leaves you free to concentrate on all the other aspects of running a small business day to day."
3 years ago
lyca windows
"we are very happy to use there service no hassle no worries.quick call answering very professional service."
3 years ago
Kim Furness
"Easy to set up on line, top up etc., immediate info of calls received via text & email, prompt pick up of calls, good information passed on - excellent"
3 years ago
Tom Tilbury
"Great service that takes control of all of your incoming external calls. Everythign is easy to manage with the online portal relating to your account and if you have any problems, you can easily send a message to your account manager who gets back to you pretty quickly."
3 years ago
Richard Boyd
"Really like the service. Might be a good development in future to allow the call taker to re-route calls to a customer's other number?"
3 years ago
David Grimshaw
"Easy to use system, great service for SMEs. What's not to like."
3 years ago
Steve
"We do not have any problems with the service. It does what it says on the tin!"
3 years ago
Gareth Reynolds
"I was quite wary about telephone answering services, but my fears have been dealt with as the service I have received has been great. I have managed to secure 2 clients that I could have lost had I used my answer phone and lost that personal service, so I am a very happy customer."
3 years ago
Simon Walland
"I have used Answer.co.uk for about 2 years and every contact with them is highly professional. Even losing my admin details, cant remember which email address I used, password and even lost my phone number, was handled with a smile and cheerful assistance despite me being a total idiot. I would highly recommend them to anyone needing calls to be answered i..." Read more
3 years ago
Maria Davies-Morgante
"We are moving into a growing phase of our business and although we are a small team it helps to know that we have a reliable answering service available when we aren't able to pick up the phone, especially if we are on another call to other clients. Messages are clear and numbers are always taken down correctly, I wouldn't hesitate to refer their service."
3 years ago
"I have used Answer.co.uk for some time now and have found the service to be first class and cost effective. The calls are dealt with promptly, efficiently and professionally. The dashboard is easy to use allowing me to easily check the call history. I wouldn't be without it."
3 years ago
Endorsal review