2,293 verified testimonials
4.8/5 average rating
Dave Richardson
MR P RIDLEY
"We needed to provide 24hr support to our customers as a necessity and as a another service that could potentially entice potential clients to use us. Having one phone or mobile was not an option as the 24hr support needed to be divided amongst several technicians in the UK and in South Africa, So we found Answer who would take the call and email us, this ema..." Read more
3 years ago
David Hanson
"Good reliable service 24 hours per day 7 days per week. Good systems - informing of need to top up balance"
3 years ago
Oliver
"Been using these guys for years and they are top notch!"
3 years ago
Andy
"Very useful to transfer calls to when you're not available, or on the other line. You always know the phone will get answered even if you're not there. Even operates 24/7 so you can divert your phone overnight to pick up out of hours messages. Make sure you use the online admin panel to let them know what to say when they answer your call."
3 years ago
Chris
"Reliable, good helpdesk and affordable service."
3 years ago
laurence ainsworth (Managing High Growth)
"I have two numbers for which Answer.co.uk act as my telephone answering service. I have found the very professional and their administration systems are quick and easy to use"
3 years ago
Mark Walker
"I have used payganswer .co. uk for more years than I can remember. Their service has been awesome throughout and I have never had cause to complain. As an International Business Mentor, it's paramount that the companies I recommend to my followers and mentees work, simply, efficiently and easily. payganswer .co .uk does just that. I highly recommend you..." Read more
3 years ago
Albert Thomson
"fantastic service and options esopecially for deaf custmers"
3 years ago
Panoramic Counselling and Wellbeing
"Easy to use service- a great tool for my business. Customer service excellent. Response from my account manager, immediate, resolved my problem within minutes! Definitely what you need when running a small business."
3 years ago
Mr Tony Slater
"We have used this service for a fair while now and have no complaints. Previously we used several other (remain unnamed) similar companies but found time delays in relaying messages and a lack of communication to be a problem. Nothing more to say really, Answer, promotes confidence which in turn allows us to get on with other work. Thank you."
3 years ago
J. Locke
"I find answer.co.uk to be a straightforward, cost effective solution for my growing business. Having researched the other various companies offering a similar service, there is no doubt that these guys provide the best costing structure and represent the best value for money."
3 years ago
Elliot Kay
"I have used Answer.co.uk for years. The service is great the price is great and they simply work away in background. No one knows they are an answer service. Simply Brilliant."
3 years ago
Brian Jacobs
"Answer.co.uk is a great low-cost answer service suitable for small businesses. I like the fact that there is no monthly charge, and you only pay per call. You have access to a control panel to change the message you want relayed to enquirers. I am happy to recommend this service to others"
3 years ago
Claire Harrington
"This company has been amazing , providing a better service than other more call handling companies . I would recommend in a heart beat"
3 years ago
Sky Gilbert
"Professional and very polite."
3 years ago
Nigel Willis
"We have used answer.co.uk for over 5 years. They have provided a consistent, high quality, call answer service for when we are not around. A few more functions on their control panel would not go amiss - the main being able to block calls from certain numbers as we can be plagued by sales calls which cost us money - but overall we are very happy."
3 years ago
Kathryn
"I have been very pleased with Answer.co.uk. I think it portrays a more professional image if I am unable to take a business call. The servcie is very good with text and emails to confirm the message, and the fact there is no minimum spend is ideal in my circumstances."
3 years ago
Allegretto
"A very reliable and professional service for the past five years. Cost effective with customisable answer options and notification. Highly recommended"
3 years ago
Lee Stanley
"As a small business we get busy and we need support. Not long contracts or expensive set ups. Answer.co.uk provide a pay and play phone support that is professional and of the highest quality. We have already recommended them."
3 years ago
derek payne
"Answer provides an excellent service"
3 years ago
Jennifer Fleming
"Simple, no hassle service."
3 years ago
Barbara Scott
"I've been using answer.co.uk for about 5 years now and I am in no way one of their big clients. My business is very small and selective but I know that the service they provide for me is of the same standard and consistency as their larger clients. Keep up the good work"
3 years ago
Brian Patterson
"An uncomplicated and fairly priced service that has yet to fail us."
3 years ago
Harry Rowell
"Very good service , no problems at all. Pay as you go is great as I can see exactly how much I am spending. Many thanks"
3 years ago
"If you're thinking of using an answer service i cant recommend these guys enough. We use the pay as you go and its great you can switch it on and off to suit your workload so if you need to get your head down and work, you can rest assured that your phone gets answered in a great manner and instructions are taken correctly."
3 years ago
Endorsal review