Endorsal 
2,293 verified testimonials
4.8/5 average rating
Simon
Mark Muir
"Just like having somebody here! could.t leave the office without it now!"
3 years ago
Richard Hennessy
"As a result of working with Answer my business has been enabled to thrive. My clients assume that I have a receptionist and when they leave a message with a real person they assume that the message will be passed on and rarely continue to ring around other people in my field. This has ensured that my business has been able to grow in a very affordable and e..." Read more
3 years ago
Sam Adodra
"Answer.co.uk is an affordable, pay as you go service that has the great advantage of being 24/7. The only improvement I would suggest is that the people who answer the phone, on the pretext of being a company representative, find out more about the services being offered by the company. This would help to reduce confusion from potential leads. It may also h..." Read more
3 years ago
Julie Maxted
"Hi there, I would fully recommend Answer.co.uk. There is no contract to enter, no monthly fee and I very much like the pay-as-you-go basis. Top up can be automatic and this is helpful rather than worrying that you won't have the phone answered if you haven't paid up. Having tried other answering services, I would say that Answer.co.uk are the best around...." Read more
3 years ago
Toby Frostwick
"We switched from a provider that got to know you and your company like one of your own members of staff. We switched because we wanted 24/7 coverage. The obvious downside is the people answering the phone work shifts and do not build up a working relationship. But you have to choose which is more important. The service is efficient and most times they get i..." Read more
3 years ago
Debbie James
"I wasn't confident in using an answering service at first but it's worked very well for me. The messages I receive by text allow me to monitor how busy the office has been in my absence and it's reduced the stress of not knowing if there's an emergency back at HQ. It's also useful when dealing with credit control to see when a customer has called to pay so..." Read more
3 years ago
Mark Davies
"Very efficient service. It's a no-frills service in that they answer your calls as if they were employed by you, but the caller is never forwarded onto you directly. A message is always taken and an email & text sent - which is what you may want."
3 years ago
Howard Ross
"Professional and organised service with good telephone manner and quick response."
3 years ago
Daren O'Brien
"I have found them to be very polite and always helpful to all my clients who have gone through the answer service."
3 years ago
Anita
"great service for Start up business, check it out"
3 years ago
Cameron Brook
"We have used Answer for the past few years mainly for when we are away from the office to make it appear that we are in when we are out ! Much better than a telephone answering machine."
3 years ago
Helen Royce
"I heard about this service from a friend and couldn't believe I hadn't heard about it before. A little tricky to set up to begin with, I think mainly because my business only uses cell phones, rather than a landline, but once set up I can relax if my phone rings and I am unable to answer it due to my other job, knowing that I will be able to call someone bac..." Read more
3 years ago
Matthew Jackson
"A brilliant service and at such a good price. It's easier to follow up new interest with the prompt information of clients details that are sent to me when I can."
3 years ago
Allen Roberts
"Only issue I ever had was that Answer used Google for merchant services, and I'm not at all a fan of Google."
3 years ago
Richard Walker
"I use the pay as you go service for a handful of callers per week where I am unavaibale to take calls. Better than an answerphone as it presents an "open for business" air and is more professional. Has certainly saved me missing out on valuable client enquiries. The inexpensive system is all computer/online based, and is a little non-intuitive to use. Howev..." Read more
3 years ago
David Watkins
"Great service when you are not around to answer the phone."
3 years ago
Richard Lonsdale
"I've used answer.co.uk for a couple of years and I'm pleased to say that I would recommend them without reservation to any small business owner who needs a call answering service. I've been impressed with their speed, efficiency and professionalism when they answer my overflow calls."
3 years ago
Leah
"I don't need to have a high volume of calls answered, so the services who ask for a monthly fee on top of the call cost would prove too expensive. I have been using answer.co.uk for a couple of years now, and have found it invaluable. Like anything it is important to ensure you have given them the correct information to use, but once you have it works real..." Read more
3 years ago
Jill Vernon
"Good levels of customer service. I have used this service for over 4 years without any issues. I feel the service offers good value for money if you are looking for a basic telephone answering service (there are different packages available if you are looking for a more advanced answering service)."
3 years ago
Claire L
"I have been impressed with Answer.co.uk as they take my calls when I can't and I get immediate notification, not just of the caller's details, but also what the call is regarding. The polite and professional telephonists are available 24/7 which allows me more freedom. My callers get to speak to someone each time they call rather than having a substandard a..." Read more
3 years ago
Gordon Marsh
"Pain free and does what it says it will at a reasonable price. Will continue to use going forward. Only gripes are that the user interface is a bit clunky and you couldn't leave any notes to the operator (e.g. name pronunciation etc)"
3 years ago
Andrew
"For what it costs, this is a good basic service for picking up overflow calls. They could maybe do with trying a bit harder to get the callers number - we often get a message come through with a number that is our own number."
3 years ago
MATT OVERMASS
"The service is vey good and it takes away a lot of phone calls during the day so I can get on with my work. You are kept informed by emails of the calls as they come in. My only gripe is that they don't do enough with the sales call and alike. You get a very small credit based on the amount of overall calls you receive. There needs to be a lot more credit or..." Read more
3 years ago
Mohamed Kassam
"Being a company with limited resources, it is a tremendous help to be able to use the services of answer.co.uk which takes the pressure of our shoulders and ensures that we never miss a call!!"
3 years ago
"This service gives me the freedom to leave the office and not have to worry about missing important calls."
3 years ago