2,293 verified testimonials
4.8/5 average rating
Barry Skeet
Atlantis Loans
"Great company to work with, simple system and easy to use and call handlers always very pleasant."
3 years ago
Roman Endisch
"Customers don't like answer phones and leaving a message with a real person is so much more acceptable for them. We know that we can give all the time to the people already on the call and the customers know there will be a callback soon."
3 years ago
Bettermove HQ
"Great service! Payment options give us the flexibility to work around our work load!"
3 years ago
Bryan Hammersley
"Have used for about 5 years and have always received an excellent service"
3 years ago
Maria Vicaretti
"Excellent service!"
3 years ago
Mr Christian Brookes
"We moved to answer.co.uk a few months ago. For us, there were a number of features which set them apart from others, which were 1) 24 hour answering. 2) very competitive rates. 3) an easy, user friendly web based portal, with flexibility to receive messages on the portal, via email, or via SMS, or any combination you wish. 4) pay as you go rates, so you pay..." Read more
3 years ago
Simon Coates
"Very good service. Good value and reliable"
3 years ago
Stuart Dunn
"Really a superb team - configuration simple and calls answered very quickly and professionally. Simple user interface and notifications. Only slight issue is debt collector calls relating to the previous user of the number allocated to us but dealt with immediately and resolved to our satisfaction. Really professional agents with clear diction and a credi..." Read more
3 years ago
Colin Nash
"A superb service!! Everyone thinks we are in even when we aren't."
3 years ago
Liam
"Works well for my business model."
3 years ago
Hawk IT
"It's a service I constantly forget my password to as it simply works. The calls are always answered professionally and the email notifications are reliable. We're not a high volume user but messages are key and answer.co.uk is a valued partner to our business."
3 years ago
Eylon Sherf
"Professional, accurate delivery. All round fantastic service experience!"
3 years ago
SW4
"reliable, professional service"
3 years ago
Simon
"I have been using Answer.co.uk for a number of years now and the quality of service has been great. Very seamless and easy to set up and use."
3 years ago
Sharon
"I am a small business owner and having Answer.co.uk to answer all my work calls really has helped me a lot. Calls are always answered which is a plus to all clients too instead of getting a recorded answer message. I've contact customer services a few times for assistance with something and their replies are not only speedy but so friendly too and ultra help..." Read more
3 years ago
Stuart Antony
"Very happy with the service and will happily recommend"
3 years ago
BRUCE MACLENNAN
"We have only recently tried this method of call handling - it has worked really well. Thank you."
3 years ago
Ben Sutton
"Easy to set up, calls were being answered within 10 minutes of registering. Easy to tailor the service using their control panel. So far the messages that have been recorded have been accurate and actionable."
3 years ago
Liz Pickford
"Easy to top up and reminders to let you know when your balance is getting low"
3 years ago
Dan Carr
"Great reliable service who effectively manages my calls whilst i am delivering training so that i do not lose any potential clients."
3 years ago
Jonathan
"Good service and excellent value for money."
3 years ago
Samantha Charles
"Great service!"
3 years ago
Trev
"Very professional, my clients believe I have a team of polite office staff working behind the scenes."
3 years ago
Ian McCall
"It�s quite a simple idea. Our business phone is diverted when we�re not able to answer it. The people that answer take a message. And whoever is ringing us with a question or a problem knows it�s being dealt with. So they feel better, don�t leave messages all over the place or escalation e-mails and we can simply fix the problem and get in touch with the..." Read more
3 years ago
"Always prompt and efficient answering and transferring of messages"
3 years ago
Endorsal review