2,293 verified testimonials
4.8/5 average rating
John McRae
Sarah Randell
"Excellent I have been using the service for approximately 6 weeks now and have found it to be excellent. I now have the confidence that I am not missing any calls and the receptions take as much detail as they can to ensure I can return calls with as much information as possible."
6 years ago
Richard Gardner
"So easy and convenient when I want to leave the Office for a while. By all accounts the telephonists are very polite as well! It gives a more professional appearance than a telephone answering machine."
6 years ago
Gladys TM
"I have been using answer.co.uk for 3 years now and they have been brilliant. They take my calls 365 days a year and pass on my messages to me immediately by email and text message, which I later follow up on. I definitely recommend answer.co.uk to anyone who is looking for a reputable Telephone answering service to take their calls."
6 years ago
Meld Ltd
"I have used Answer.co.uk for many years and they have never let us down. A simple system to manage and affords small businesses the opportunity to get on with the nuts and bolts of the operation. I cannot recommend them enough."
6 years ago
Nigel Atterbury
"I have used Answer.co.uk for several years for our business and they have never let us down or missed a call. We are grateful fo this service as it frees us up to visit our clients and not worry about ever missing a call 24hrs a day 365 days of the year. And they really do mean all hours and every day of the year as i have tested them!! Keep up the good work..." Read more
6 years ago
Richard L.
"Using Answer.co.uk since start of 2018, feedback from clients has been that they are very professional and polite. I still have contacts who have not realised it is a virtual telephone service. I have not missed any messages, the emailing of messages if convenient. I've had no problems with regards to billing or system downtime, the charging structure is c..." Read more
6 years ago
Kelly
"We have been using Answer.co.uk for the past year and have found this service brilliant. Detailed messages are always texted and emailed to us promptly. We would highly recommend this service."
6 years ago
Krish
"It's a good system - I've been using it for 5 years and I find it good value and straightforward"
6 years ago
Linda Blackie
"I highly rate Answer.co.uk, no problems the phones are answered when we are to busy, they are professional in what they do, an email is sent straight away so you never miss a call"
6 years ago
Rob Hammond
"We have worked with JAM for as long as we can remember, we think over 15 years now. We have always received excellent service. Our business depends on handling our incoming calls correctly and efficiently on a 24/7/365 basis and JAM have never let us down. The service is excellent value for money, has grown as our needs have grown and I would have no hesitat..." Read more
6 years ago
R. James
"Really good service, flexible and professional."
6 years ago
Doris Goldstein
"Super service. 100% reliable. Never fails. Been a customer for many years."
6 years ago
Simon Evans
"Awesome receptionist would recommend"
6 years ago
Adrian Murray
"Excellent system & service."
6 years ago
anna Sanhedrin
"great, very happy with the service"
6 years ago
David Farmer
"Never had any issues. Our calls divert to Answer.co.uk when not picked up, we no longer have any voicemail system. The improvement in engagement and enquiries is impressive, we were obviously loosing enquiries as clients did not want to leave messages. Since calls are now answered by a human being in the UK the level of enquiries received has risen. Great se..." Read more
6 years ago
Richard Brooks
"I have been using this service for around 3yrs and it has never let me down and is easy to use"
6 years ago
Nina
"Very easy to work with and simple to set up."
6 years ago
David Whan
"Very quick and efficient service. Very helpful as we were not able to top up our account online"
6 years ago
Mark Trowbridge
"Very good experience so far"
6 years ago
Seyi Eyitayo
"Awesome service"
6 years ago
Richard Bull
"Excellent, professional, and 7 days a week!"
6 years ago
Silent Treatment.
"Always excellent service."
6 years ago
Richard Hennessy
"I have been with Answer for about 4 years and I am very pleased with the service. For a very small amount I have my calls answered by a real person and a message sent immediately which has made a huge difference to my customer's satisfaction levels with my business. I would highly recommend Answer"
6 years ago
"Excellent service. Call blocker a bonus too ! Highly recommended."
6 years ago
Endorsal review