2,293 verified testimonials
4.8/5 average rating
Belinda Rastall
ashley
"Makes my life so easy especially so I'm not disturbed answering the phone constantly whilst seeing clients."
9 years ago
Andrew F
"no issues at all, very easy to use admin system, would recommend for any smb"
9 years ago
Andrew Akinyede
"Reliable, and professional call centre staff I can rely on and trust to maintain the professional image of my brand."
9 years ago
Dawn Bevan-Bailey
"Great service and friendly staff. Recommended"
9 years ago
Rob McG
"Great service, by friendly, helpful operators. Callers to the company think that we have our own receptionists."
9 years ago
Craig downey
"Easy to use pay as you go service, they answer my calls 24/7 with no problems at all. Simple top up service and you can now set up a direct debit to take payment when your balance is running low. Personally I set my mobile to divert to answer.co.uk instead of going to voicemail so my customers always have a real person to speak to, and that works great for..." Read more
9 years ago
Steve Howard
"Do a decent job, consistently and if you buy credit in bulk the charges are really quite reasonable."
9 years ago
Angie Alexander
"Works incredibly well for us as a small business. Fast, professional and very easy to use."
9 years ago
Emma Stevens
"I've been using Answer.co.uk for a few months now. I'm a "one woman band" and while growing my business I didn't want to miss any calls! I have had several of my current customers comment on the service and ask where in my small home office was I keeping the reception as the call was answered so efficiently and professionally they felt they must have been pa..." Read more
9 years ago
Lisa Johnson, Jarvis Johnson
"We've been with Answer.co.uk for over a year, and find it to be a reliable, professional service. Makes it easy for us to combine home-working and being on the move, knowing our calls are being answered 24-7. We can choose whether to have messages emailed or texted so we have immediate notification if an important call comes through. Good all-round service...." Read more
9 years ago
A E
"pros: Reliable, efficient message service. 24/7/365 Cons:Only two wrong numbers in 287 messages. Not the cheapest available"
9 years ago
Incorporate Solutions Ltd
"We have been a client of Answer.co.uk for many years, and as an Information Technology and business solutions provider we require constant monitoring of our phone lines to provide service and support to all our customers. Using the services of Answer.co.uk provides us an extension to our very busy team of wonderful staff. It's reassuring to know that when o..." Read more
9 years ago
Liz Sparkes
"I have been using Answer.co.uk for 18 months and cannot fault the service. Every call is answered immediately, no matter what time of the day or night."
9 years ago
Nick Parmar
"I'm a solo business hence this service is in valuable."
9 years ago
Noiseair Ltd
"Answer.co.uk have exceeded our expectations when we can't be there to answer the phone... always professional and give our company a good image. Always get the right information passed on to us and would recommend without reservation."
9 years ago
Elizabeth (small business owner)
"I only have positive things to say - I run a small business from home & it gives me absolute peace of mind that my clients will get to speak to someone if no one is available in our business to pick up. Answer.co.uk then pass the message on to me via email which I can pick up on my smart phone even if out & about . After 6 years of running a business I can a..." Read more
9 years ago
Ross Charters
"Hi, Overall really happy with the service."
9 years ago
Gerry O'Mara
"Query via email dealt with in seconds! Fantastic service"
9 years ago
Andrea Weston
"They are there 24hrs a day, even over Christmas and at weekends (should you want them). They sound very professional and always provide messages."
9 years ago
Mark Assani
"Thoroughly recommended for all size of businesses."
9 years ago
S. Warner
"I've been an Answer.co.uk customer for 5 years. They are very professional, very responsive and very simple to use. Thoroughly recommended."
10 years ago
Jim
"Fantastic service. A great back up for the daily running of my business. Thanks for all your help!"
10 years ago
Michael Cottle
"Just like the tin of wood sealer they do what they say they will do. A great way of capturing your calls with a friendly receptionist when you�re not available."
10 years ago
Russell
"Answering calls live is essential in today's competitive world - having them answered 24/7 is invaluable. I can't fault the service and highly recommend it for all enlightened business people!"
10 years ago
"Answer.co.uk are absolutely instrumental in providing a first line response to clients for me. As a photographer, I am rarely in the office, and Answer.co.uk quickly and efficiently answer all my incoming calls and pass on my messages via email and text. It's wonderful to have a professional message answering service, most of my clients think I employ a rec..." Read more
9 years ago
Endorsal review