2,293 verified testimonials
4.8/5 average rating
Louise Woods
Chris Maslin
"It's a basic service, but they do it, and do it well. When we can't answer the phone (busy/after hours) after a few rings it diverts to them, they answer professionally in our company name, take a message and email it to us."
10 years ago
Colin Ainscough
"Excellent service, well worth the money."
10 years ago
Manny Ajuwon
"The service is sleek, professional and provides a support for my business. Customers have been impressed with how they are greeted and engaged. I would highly recommend."
10 years ago
Suzanne Parks
"This service has enabled me to move too and from different offices whilst having a central number, which I feel is crucial for the continuity of the service I deliver"
10 years ago
Click Busi Ness
"Have always had a great service and the support is second to none!"
10 years ago
Pauline Park
"Very useful service. All calls are answered promptly and we receive an email with the call details. This is very useful for me as it allows me to return calls at a time that is convenient for me instead of being constantly interrupted by phone calls. Would highly recommend this service"
10 years ago
James Gunn
"Good company. For us, I want clear messages and that is what I get."
10 years ago
Debbie Hemming
"I have always found Answer.co.uk to provide an excellent service for both myself and the people I recommend them too. I have no hesitation in recommending them as a professional, cost-effective service with different options to suit various requirements and budgets."
10 years ago
Tom Kerswill
"Very impressed with the service. It works well, and has cut down on the time I spend answering calls. The interface is pretty powerful and flexible, which set them apart from the other services I'd looked at. I'm on the pay-as-you-go plan currently, but may upgrade to their monthly plans."
10 years ago
Geoff Ashton
"I was finding that there large numbers of people who just don't 'get' technology, or are averse to it. They wouldn't leave a voicemail, send an email or complete an online form. This service picks those clients up, and deals with them, freeing me to go about my business, without missing any business! Top marks!"
10 years ago
Zee Sachdev
"I have been using Answer Co UK for about 3 years now and they have been professional and articulate in their dealing with my customers. I highly recommend them and am very pleased with their service so far"
10 years ago
A Wilson
"Excellent service works brilliantly for me & my business would recommend."
10 years ago
James WILKES
"Answer is such a useful and profesional service that helps out my business a great deal"
10 years ago
Jim Ryder
"I have been using Answer for over a year now, I have to say there service is second to none, every call I have had has been answered professionally with no missed calls or frustrated customers. They not only take the name and number and contact details they also seem to take a detailed message which really helps when calling a customer back. This service has..." Read more
10 years ago
Mark Cooper - Financial Adviser
"No-one likes speaking to an answer machine and many callers will simply ring-off. Answer.co.uk ensure that all of our inbound calls are answered in a timely and professional way, every time, when we are not around. I am convinced this service pays for itself many times over, with callers willing to leave a message for an Aviser to call back, rather than si..." Read more
10 years ago
Robert
"We have to balance high demand customers with potential new clients. No business can simply not answer their phone. Some of our customers will call us 10 times per day for an update, and this means that those vital new customers cannot get through. Answer Co UK takes away all the stress. We can write a simple update note , specific to each caller, leaving n..." Read more
10 years ago
georgina smith
"I would definitely recommend answer.co.uk, very professional, instant messaging and courteous to my clients."
10 years ago
Ms Tracy Stephenson
"A life line to Staying Cool, providing a great service to clients and callers alike during our out of hours service."
10 years ago
Mr James Carter
"We have been using JAM now for 8 years and they provide a consistently professional service. Many clients have commented they thought it was 'real' receptionists and not virtual. Keep up the good work."
10 years ago
Cheryl Effiom
"I have been using Answer.co.uk for a number of months now and I find them to be an efficient, honest and transparent company. I love the email notifications that come through with all key bits of information, down to the back end of the platform that allows you to manage your account, business information and much more. I would recommend them wholeheartedly..." Read more
10 years ago
Phin
"Answer.co.uk is brilliant. Everything from response times with queries and how they professional handle all our inbound calls. Great value for money as well."
10 years ago
Grant Phillips-Sewell
"Wonderfully approachable teams who provide a second-to-none service. I would recommend them to any business looking for a call answering service without hesitation."
10 years ago
Tony Corallo
"these guys are very easy to deal with. they quickly got to the core of my requirements and set up the solution i needed."
10 years ago
Happy Customer
"Great for a small business. Gives you a human response 24/7. No missed calls, no answering messages. Call answered quickly & professionally. They even refund you against cold marketing calls. Highly recommended."
10 years ago
"We have been very pleased with the service we've received so far. It was easy to setup and we receive our email alerts and messages promptly. Our clients report a professional response from the answering service. We are glad to have an answering service we can trust and that is flexible. It is great to be able to rely on Answer.co.uk when we need them."
10 years ago
Endorsal review