2,293 verified testimonials
4.8/5 average rating
TC in France
Chris Scullard
"Answer.co.uk is there to take my calls when I can't and pass on messages. They do exactly that professionally and couteously. The pay as you go model is brilliant for me as there are not that many calls that go to Answer so I only pay for what I need."
10 years ago
Martine Shapiro
"Using Answer.co.uk has been the best decision our company has made recently. The messages are accurate and immediately relayed. The various package options make this a cost effective solution for us"
10 years ago
Stephanie Loch
"We started using Answer.co.uk a couple of months ago and are really pleased with the whole service. The online system is simple and very easy to use, and if you have any questions the Account Manager is quick to respond. The staff that answer the phones on your behalf sound professional and take detailed messages. We would happily recommend Answer.co.uk to o..." Read more
10 years ago
Ron Cowley
"I have this flexible service and find it as useful, though I am not a heavy user. Thank You"
10 years ago
Kit Pung
"Very reliable telephone answering company."
10 years ago
Chris Surridge
"Hugely beneficial to my business - they take my calls and forward messages to me whilst i am out of the office, so as to ensure there is a real person at the end of the line, rather than an answering machine. They are professional and courteous (I've tested them on occasions and am pleased with the way they handle the calls), and it's a great cost effective..." Read more
10 years ago
Nigel Smith
"Works well. Good, reliable service."
10 years ago
Martin Lumsden
"I've been using Answer.co.uk for about 3 years now and happily recommend them to anyone. The system is simple, efficient and effective - I never miss calls and can even prevent calls that I don't want from overly persistent sales folk. It's great to know that my existing and prospective clients will be treated professionally and courteously; exactly as I'..." Read more
10 years ago
Dan P
"This is a professional setup, I really can't find fault, my only regret is not utilising this company before."
10 years ago
Natalie Ryan
"I started using Answer.co.uk a few months ago due to traveling with work and being unable to answer the phone myself. I didn't want have my business line direct to an automated ansaphone, hence I thought I'd try an answering service to handle my own calls during business hours on the days I'd be out. I'd used answering services previously and was unhappy bec..." Read more
10 years ago
Esther Guy
"We've had nothing but positive feedback about our new telephone answering service. The call handlers are really polite and do a great job of sounding like they are part of our firm. Having our calls answered has been invaluable in freeing up our time and allowing us to focus on giving a great service to our clients as well as allowing us to grow our busine..." Read more
10 years ago
Jay Chaudhry
"Very productive and reliable service."
10 years ago
Anonymous
"Answer.co.uk has been a perfect and professional solution for our company at time with many incoming phone calls. They have generally provided us with a good and stable service."
10 years ago
10 Thirty Ltd
"Answer.co.uk provides the perfect solution for SME's that don't want to pay an extra salary. They are also incredibly professional and my clients always have the impression they are speaking to "your receptionist". Highly recommended!"
10 years ago
Jane Braithwaite, Designated PA
"I think the service is great. I have recommended it to lots of people and continue to do so."
10 years ago
Nancy Manning
"Very helpful service to our company's phone service needs."
10 years ago
Gunesh Salih
"Would recommend service 100%, reasonably priced and blocks annoying sales calls so you don't have to talk to them!"
10 years ago
Stilianos Xidakis
"Answer has helped me improve my business by being able to answer the calls coming in where otherwise i would have to down tools and have a long chat with someone. This is so convenient that it allows the customer to know his call wasn't waisted and that someone will call him back within a few hours. Less likely to loose work by not getting there first as mos..." Read more
10 years ago
Hiren
"I've been using Answer.co.uk for over 2 years now and cannot recommend the service enough. I believe great customer service is what every business should offer and Answer.co.uk does just that."
10 years ago
Richard Heathcote
"I needed someone to answer my phone when I can't, and I can't fault the Answer.co.uk service. It's well priced, easy to top up & I wouldn't be without it! Far better to have a human answering your phone that it go to voicemail. Something which is unfriendly and sounds like you just don't care... Clients can speak to my 'secretary' when I'm unavailable and to..." Read more
11 years ago
Richard Goodliffe
"I am a well know expert in my field and recently took the plunge into self employment. I started off using a voice mail service, but I had calls hung up without a message and a potential client detailed a project, but the mobile number he gave was not clear and I could not re-contact, so potential lost business. No dropped calls with Anser.co.uk"
11 years ago
Andy Cross
"Always fast to answer all call at whatever the time (Day or Night)"
11 years ago
Mr Lyndon Gray
"I've been using Answer for a few years now. The service is much cheaper than others I've used, they provide a professional front of house service for my customers and I've never had any issues or problems with the way they receive calls and forward details to me. More than happy to recommend. My brothers company have started to use them now after my recommen..." Read more
11 years ago
DON BISHOP
"These people will answer your phone 24/7 365 days a year on a script written by yourself and then email you /text you with any messages you have with contact name and number. Every business both large and small needs it."
11 years ago
"We require a straightforward telephone answering service that lets us know in real time anywhere in the World where ever we are that someone has been calling with their identity, short message & a call back number and this service ticks all the boxes so absolutely no complaints & precisely the service we want."
10 years ago
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