2,293 verified testimonials
4.8/5 average rating
darren Cooper
Customer
"I have been with Answer.co.uk for almost 6 months and it was the best move we have ever made for our business. As a 24hr company it was imperative our customers could contact us no matter what time of the day it was. Unfortunately being humans we have to have some down time and this is where Answer.co.uk come into there own. We know when we are unable to ans..." Read more
11 years ago
Janice Morrison
"I'm really pleased with Answer.co.uk. I think it is really good value for money and it means that I can get on with running my business knowing that no calls will be missed."
11 years ago
Paul Highland
"since using this service I have taken messages leading to jobs which has more then covered the costs incurred, given my business a much more professional feel and it really is like your own personal receptionist, have not regretted my decision from day one and am more then happy leaving this in place 24/7"
11 years ago
M Colvin
"I have been using "Answer" for a year and a half and they have been an absolute god send. When I'm in meetings or out with clients, I just place calls on divert. Answer have taken over 200 accurate messages to date and would highly recommend them to any business who requires that extra support. Keep up the good work!"
11 years ago
Jonathan Morris
"This is such a good service. Comments from clients that have left messages say that they didn't realise it was an answer service, they thought we had employed a new member of staff. Very easy to use and gives me the confidence to switch my phone over to the Answer Phone Service, knowing that all incoming calls will be answered professionally, while I'm in cl..." Read more
11 years ago
SurgeryInFrance
"We have been using Answer.co.uk for several years and it is an essential part of our business as it allows us to offer 24/7 responses to international patient enquiries whilst allowing us to prioritise our resources on providing the best personalised service to our current patients. Answer.co.uk is an invaluable service that enhances our business in a highl..." Read more
11 years ago
Andrew Lamb
"We could not recommend Answer.co.uk enough. They offer an affordable telephone answering service that even small businesses can afford. The calls are answered professionally. The customer service team are quick to respond. I have every confidence in recommending them to anyone!"
11 years ago
Pauline Killick
"Fantastic service and much cheaper than our previous provider. Very professional operators who get it right every time."
11 years ago
Sam Mifex
"My company has been with Answer.co.uk for many years and the service was always excellent. Perfect offering, perfect service...we could not ask for more!"
11 years ago
National Park Traveller
"It's great to know our 24hr requirements are looked after and our customers can contact us at any time, even while they are on holiday."
11 years ago
Russell Beatty - Telecoms UK
"Very good service. Easy to set up and tailor make messages for your requirements. Works reliably and billing etc. is very clear."
11 years ago
Stuart Gregory
"The service from Answer.co.uk is always first class - it always gives the caller the most professional service if we can't get to the caller ourselves!"
11 years ago
Natasha
"I was really pleased to find answer.co.uk. it does exactly what it says on the tin and gives me complete piece of mind in knowing someone is taking my calls"
11 years ago
Steven Walker
"This service has enabled me to ensure my calls are answered. When I call a number, if it goes to voicemail I am immediately not interested as it just seems unprofessional to rely on voicemail. The calls are answered professionally which makes the caller feel they are at least valued as a customer."
11 years ago
James Aspinwall
"Thank you Answer.co.uk - we love your service. We cannot fault it :)"
11 years ago
Ian McCloskey
"To reiterate, the call gets answered and with the interactive web interface you can check your account and calls anytime, from anywhere. A1 service. They set up my call system same day! Professional approach to answering my company calls has improved my company's credibility in the market place!"
11 years ago
Andy Thorpe
"My office telephone number is on permanent divert to Jam. I never have to waste time with cold callers. Customers get to talk to a real person and I just ring back to my customers when Jam send a text. Simple and it works. I've been with Jam since 2004 and it just makes running my business easier."
11 years ago
Simon Eggleton
"I've used Answer.co.uk for several months and encountered no issues. I have checked with people who have called me to gauge their experience: 9.5 times out of 10 they answer within a couple of rings and are always professional and courteous. No hesitation in recommending their service."
11 years ago
Steve Harris
"I've been using this service for a few years now & have to say I'm really very impressed. Most importantly, it's my clients who have no idea they're not calling a company with multiple staff!! Keep up the good work."
11 years ago
Steven Lawrence
"This is brilliant! No monthly fees, your own dashboard so you can see exactly whats going on, you can even change the your messages on twitter or via txt msg! how cool is that?"
11 years ago
Victoria Fleming
"REally recommend, the staff are effective and give a great service, it gives me the freedom to get on with my business without feeling tied to a desk."
11 years ago
Brad
"I've been using the service for well over a year and had no problems. You want a service like this just to well...work and cause you no issues or problems. They do exactly that. There's been many occasions I can think of where I haven't lost business because calls have been answered by an actual person. I also really like the flexibility of the service. It c..." Read more
11 years ago
Jamie Galliers
"We have used Answer.co.uk for a couple of years now and it's been an invaluable part of our business and the serviced we provide. Easy to set-up and maintain, uber helpful staff and an extremely professional service, I'd happily recommend answer.co.uk to any business larger or small that require a professional answer-service provider. We look forward to cont..." Read more
11 years ago
James Hutchison
"We use Answer.co.uk when we are out of the office or over bank holidays etc and find the service really good. No upfront charges and very easy to setup,"
11 years ago
"Very good service, I strongly recommend"
11 years ago
Endorsal review