2,293 verified testimonials
4.8/5 average rating
Carey York
Chris Jay
"We are a business totally reliant on 24hr communication. This is why we use Answer.co.uk A great asset to our business. Chris jay"
3 years ago
David Taylor
"We�ve been using Answer for a few years now and have been extremely impressed with the quality of call answering and when required common sense of the staff. On one occasion we had a very important call come through late at night out of office hours. The agent at Answer called our CEO on his mobile and advised him of the call !!! Now that�s what I call ser..." Read more
3 years ago
Susan Francombe
"I have had customers tell me that my secretary is very efficient. No-one has realised that I use a telephone answering service - that says a lot to me about the standard of service Answer.co.uk provide. I have used them for a while now and am very happy with their pricing structure and standards."
3 years ago
Julien F
"Very good service, cost-effective. The operators professionalism really shows when you talk to them. Have been using the service since 2010."
3 years ago
Tom C
"We have used Answer.co.uk to manage the overflow of calls to our IT Support Team number for several years now. This has proved invaluable during busy times & out of hours. The service delivery is flawless and during our call quality auditing, all operators scored highly on our "essential qualities" check. Highly recommended!"
3 years ago
Steve King
"Excellent...... i never miss a call!"
3 years ago
Jonathan Miller
"Been using Answer for over 12 months and cannot fault them on their service. Even when clients don't leave numbers, they source the number from previous calls made."
3 years ago
Vikki Hadfield
"I have experienced no problems at all with Answer.co.uk in the 2 years that we have been using them. The online tool is very useful and customer service reps respond to any queries within minutes. Would definitely recommend."
3 years ago
Sophie
"We've been using Answer.co.uk for over a year now and I would highly recommend them. Perfect for a small business or sole trader. They are totally professional, on the case 24 hours a day, I never miss a call and it gives me the opportunity to concentrate on other things without worrying."
3 years ago
Susan Bee
"I have used Andwer's service for 2 years now, and find them extremely professional at all times. My customers quite often comment on how quickly the call is answered and how professional the person answering the call is. It can be quite costly if you have a lot of calls, but is invaluable if you don't want to miss any calls and have to be away from your pho..." Read more
3 years ago
Richard Davis
"We rely on Answer.co.uk to handle our inbound calls and they have never let us down. Highly recommended."
3 years ago
Andre M Grossman
"I have used Answer.co.uk for the past couple of years and have always found messages to be taken efficiently and we are advised promptly by email. Their rates are very competitive for small business users. The website is also effective for looking at message details and easy to use. All in all, a highly recommended service!"
3 years ago
James Wakefield
"As a graphic designer and marketing consultant a lot of my time is spent away from the office, in meetings with new and existing clients. As a result, I'm not always available to answer the phone and understand that answer phone machines are a complete turn off for customers. By using answer.co.uk my customers receive a polite greeting and are able to leav..." Read more
3 years ago
David King
"Excellent service, highly recommended"
3 years ago
Loucas Antoniades
"Polite and understandable people answering the phone. Gladsly recommend"
3 years ago
Lyndon Borrow
"I would recommend you using Answer.co.uk to be able to handle your phone calls in professional manner - around the clock. It is like having your own PA but only pay for each calls received - then receive in text message via both email and SMS, which is ideal for my small business. You can even instruct them with how you want them to answer and say in your in..." Read more
3 years ago
Jen Preston
"A good reliable service with a relatively easy method of top up."
3 years ago
KATHLEEN PORTER
"Great inexpensive professional service gives my company the competitive edge it requires to attract blue chip clients."
3 years ago
Lesley O'Driscoll
"We as a company are very happy with the high standard of service Answer.co.uk have shown to us. Whatever the query our Account Manager response within minutes of us asking. I would highly recommend!"
3 years ago
FISCHER ROLAND
"I am very satisfied by regular service of personnel Answer.coUK"
3 years ago
Justine Coughlan
"My business has been using Answer for a number of years now. The process of setting up an account is easy, managing the account is easy, everything about it is easy! I wouldn't hesitate in referring them to another business. They answer the phone quicker than I would in the office (!) and I have never had any incorrect information taken down."
3 years ago
Julian Cartman
"We changed our provider to Answer.co.uk and are really glad we made the switch! Messages are texted through as well as emailed - helps if in the countryside and no 3G reception!!"
3 years ago
Mark Kelly
"Answer.co.uk is a great service. It was a fraction of the price that our serviced office group wanted to charge for a similar service and in serviced offices phones can often go unanswered when there is a shortage of staff or when the office is closed. This doesn't happen with answer.co.uk. We highly recommend the service for start ups and small businesses."
3 years ago
A Millward
"We have used answer.co.uk for almost a year now, We have had no problems with the service and find them very good value for money Their pricing is a very simple pay as you go structure and the more credit you put on the cheaper the service."
3 years ago
"We started using Answer.co.uk to deal with our calls when our offices were closed. It has proved to be a valuable service for our clients and I would have no hesitation in recommending it to anyone."
3 years ago
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