Avalon Reviews & Testimonials

5 (162)

Reviews: 162


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100% of customers would recommend Avalon

Martin Howell

Martin Howell star-alt star-alt star-alt star-alt star-alt

"When our AC went out they gave a great price and did a fantastic very professional job. They did the job better than when we had Sears replace the AC 15 years ago. Alex and Arthur were fantastic and made sure it was perfectly installed, clean and very professional. I would recommend them to anyone. We will be using them again for any other AC issues we have...." Read more

a year ago

Google review

Hyedie Badie

Hyedie Badie star-alt star-alt star-alt star-alt star-alt

"Keysie was so mannerable and professional while in my home. He kept me informed on what he was doing and explained it in a clear manner."

a year ago

Google review

James Nelson

James Nelson star-alt star-alt star-alt star-alt star-alt

"Avalon has done an amazing job with all of the referrals that I’ve sent their way. As the owner of a handyman business, I have referred several of my customers to Aaron at Avalon air. I am happy to report that all of my customers have been very happy with Aaron’s customer service and Avalon Air’s overall support. Thank you for being a reputable company!"

a year ago

Google review

Nikita Krivorak

Nikita Krivorak star-alt star-alt star-alt star-alt star-alt

"Nothing but the best experience from Avalon. Install was smooth and servicing was great as well. Last time I needed a service done when I had a trouble with my system, Ben Martynenko was polite and professional, and got someone out to me same day."

a year ago

Google review

Chris Grafton

Chris Grafton star-alt star-alt star-alt star-alt star-alt

"Perfect. On time, quick service, and ice cold air now!"

a year ago

Google review

David Wilhelm

David Wilhelm star-alt star-alt star-alt star-alt star-alt

"This is the second time I've had the pleasure of using these folks. Their pricing is unbeatable and their technicians are professional, clean,efficient and pleasant to work with. Avalon is my only choice for AC, thank you Aaron."

a year ago

Google review

Christopher Weaver

Christopher Weaver star-alt star-alt star-alt star-alt star-alt

"I had to take a moment to say thank you to Avalon Heating and Air for doing an outstanding job on my new system install. I especially wanted to say thanks to their Sales Manager Aaron. He adjusted his schedule to make time to meet me at my property on short notice, answer all my system questions and provide the best system recommendation for me. No sales pre..." Read more

a year ago

Google review

Selena Johnson

Selena Johnson star-alt star-alt star-alt star-alt star-alt

"I would definitely recommend Avalon for your future heating & air needs. Nicolas was on time, listened to my concerns & explained what was needed to correct the issue. He even showed me what’s needed on a monthly basis to maintain my unit in the garage. Very polite, courteous and he cleaned up the particles that fell from the ceiling. I’m extremely happy an..." Read more

a year ago

Google review

ellen kushner

ellen kushner star-alt star-alt star-alt star-alt star-alt

"I had my AC go out on one of the hottest days in August. I called at 8am and they were on my doorstep by 9am!! Extremely, polite, courteous and knowledgeable. They did an outstanding job!!! I highly recommend using Avalon Heating and Air. My biggest thanks to both Roman and Nick. Your customer services skill can't be beat!! THANK YOU!!"

a year ago

Google review

Deborah Howell

Deborah Howell star-alt star-alt star-alt star-alt star-alt

"My Mama had just got out of the hospital when our AC went out. It's was Friday, July 28, 2023. I called Avalon who had initially put my new unit in December 2020. The receptionist tried immediately to get us an appointment that day once I told her Mama had just been released by the hospital. Although she was unable to move things around that day, the next mo..." Read more

a year ago

Google review

chandara kim

chandara kim star-alt star-alt star-alt star-alt star-alt

"Arttem was great! He was attentive and thorough when examining everything. He did well with explaining everything to me because I knew nothing. Although, he couldn’t find anything broken with our unit, he still was really nice and informative!"

a year ago

Google review

Brandt Boyz

Brandt Boyz star-alt star-alt star-alt star-alt star-alt

"Vad was our technician. He was professional and knowledgeable! And he took the time to actually look at what was wrong instead of generically putting a fix in. Thank you Vad!"

a year ago

Google review

Gennadiy G.

Gennadiy G. star-alt star-alt star-alt star-alt star-alt

"I'm here to express my gratitude to the Avalon company. We faced the situation last week, when our AC was completely broken during the hottest week in Florida. The whole team was involved to get the right unit for us in a very short period of time. And as it was expected another AC was installed in a clean and professional way. Thank you Aaron and team for y..." Read more

a year ago

Google review

alice ayano

alice ayano star-alt star-alt star-alt star-alt star-alt

"True to their words/works"

a year ago

Google review

Trisha Rowland

Trisha Rowland star-alt star-alt star-alt star-alt star-alt

"We have never had any issues when using Avalon. They are very professional and honest. Always on time and communicate every step of the way. We highly suggest any services with this company."

a year ago

Google review

Terrance Wilson

Terrance Wilson star-alt star-alt star-alt star-alt star-alt

"We have used Avalon since we moved here 10 years ago. Over that time, they have replaced our three AC units, at a reasonable price and provided us with quality service to keep the units running. Last week the motor in one of the units died during this incredible heat. Initially, the process to get a new motor looked like at least a 3–5-day delay. However, Av..." Read more

a year ago

Google review

Natina Young

Natina Young star-alt star-alt star-alt star-alt star-alt

"Artem was one of the techs that was scheduled to come to my home ,he did a wonderful job in finding the problem, he didn’t stop until finding the issue. Magic man"

a year ago

Google review

Trisha Hobbie

Trisha Hobbie star-alt star-alt star-alt star-alt star-alt

"I hired Avalon to install an AC Unit in my Mother's home. Aaron is the absolute best! He was prompt, knowledgeable, and empathetic to my situation. Not only was the price point what I was looking for, unlike other quotes I received from pushy salespeople, but I could also finance; this was a must-have since I pay my mother's bills too! The new unit has only..." Read more

a year ago

Google review

Daniel Mills

Daniel Mills star-alt star-alt star-alt star-alt star-alt

"Aaron was incredible. Great communication and he went above and beyond for us. Highly recommended."

a year ago

Google review

Tip Collins

Tip Collins star-alt star-alt star-alt star-alt star-alt

"Appreciate the great service provided by technician Artem. He was very prompt, courteous, clean and straight to the point. I told him he was a "Lifesaver" for getting my AC back up a blowing cold. Thanks a lot Artem 🙌🏾👍🏽"

a year ago

Google review

ReiKutto DFT

ReiKutto DFT star-alt star-alt star-alt star-alt star-alt

"Im here for artem, he did a SUPER amazing job, above and beyond, he fixed everything perfectly, he was super nice and everything, thank you artem!"

2 years ago

Google review

Randy Hodgson

Randy Hodgson star-alt star-alt star-alt star-alt star-alt

"If you have any A/C issues I recommend you use Avalon. Very thorough and professional. Both the technician Art as well as the office rep, Alyssa."

2 years ago

Google review

anthony rife

anthony rife star-alt star-alt star-alt star-alt star-alt

"Everyone envolved was very professional, and their quality, pricing and work were top-notch. A special shout out to Aaron who answered my many questions and quickly returned all calls. Also Alex and Arthur (installers) were on time and went above and beyond to do the job right."

2 years ago

Google review

j

j star-alt star-alt star-alt star-alt star-alt

"Were on time and thorough. Removed existing and installed an entire new system at my girlfriend's apartment in a day."

2 years ago

Google review

Anita Cruz

Anita Cruz star-alt star-alt star-alt star-alt star-alt

"From the minute Oleg and Oleskii walked into my apartment to replace my ac unit they were very neat, kind and hardworking. Very impressive workers. Hard workers!! Left my place very clean and AC feels so great!! Kudos to Oleg and Oleskii for representing Avalon with excellent customer service!! The company is lucky to have such hard workers and the time man..." Read more

2 years ago

Google review