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Gem G.
Las Vegas, NV
Anthony C.
Las Vegas, NV
"Terrible. They canceled an appointment for me back in December the day of stating they will reach out to reschedule and still have not reached out. (I see they are now closed, this was not the case when they cancelled on me). During one of my appointments Dr. Chawla even asked for a monetary donation for something for his mom. Felt very inappropriate for a D..." Read more
24 days ago
Christy A.
Las Vegas, NV
"------THEY ARE CENSORING THE REVIEWS ------ ABSOLUTELY TERRIBLE. Currently in touch with Law office & media. Please contact me if you are experiencing similar situations. I received a total of ten crowns from this provider, including three cosmetic veneers. Since placement, I have experienced severe complications, including pulp damage that required six ,..." Read more
a month ago
Gabriella S.
Los Angeles, CA
"Cash patient for years with this dental office. Ya I'll take my 5 star review back after today. Instead of going back and forth with a patient when asked to remind them! of what the situation was prior and then proceeding to attempt correcting me, when I'm not asking you for a history lesson is unbelievably irritating and unprofessional! I know what happened..." Read more
a year ago
K H.
CA, CA
"These people charged me twice of what my normal/regular dentist would've. They were incredibly rude, pressuring me to do a treatment I don't want to. I would not return. They can't even follow up on a simple request I had. Very strange... you guys couldn't respond to my message regarding my health/my mouth? Why ? I'll tell you why-- it's because they have a..." Read more
a year ago
Angela J.
SoMa, San Francisco, CA
"BEWARE!!!! DO NOT GO HERE!! This place is absolutely criminal and practices predatory pricing. Please check the other reviews before going here. They will say your insurance is covered or you go in for the special that states SPECIFIC pricing and you are left with a HUGE bill. IF this has happened to you as well, please contact me as I'm working with my l..." Read more
2 years ago
Timothy K.
Queens, Queens, NY
"I was charged over $1000 for a very minor procedure on one attachment. Perhaps the adjustment took less than 5 minutes and was performed by one of the technicians. Even worse, I do not have insurance and was assuming the cost would be $50 because I was charged that amount last time. Perhaps under new management or just ongoing bad mangement ??"
2 years ago
Tina L.
Las Vegas, NV
"UPDATE: I was a patient at Bella Smiles for years, no problems. A few months ago I received a bill in the mail for charges owed. I always pay up front as I don't have dental insurance, so I was confused. I called to get more information, and after being on hold for a half hour they told me the charge was from 2020 - FOUR YEARS AGO. I stated my confusion as I..." Read more
2 years ago
Kristine S.
Las Vegas, NV
"If I could give zero stars I would. If you want to be totally ripped off, then go to Bella Smiles. I went there for Invisaligns and was totally lied to, treated poorly and wasted so much of my time and only ended up losing a ton of money while getting nothing in return. Please take my word for it and DO NOT go there. They will lie to you, keep charging y..." Read more
2 years ago
Ashley V.
San Diego, CA
"Update on my previous review. Had X-rays done at another dentist, new dentist explained the two fillings done by Bella Smiles are "extremely deep" and "very large" explaining why I have extreme sensitivity and will most likely result in a cap/root canal in the future. This is the cavity in which I went in for and realized he had drilled two teeth. AWESOME DE..." Read more
2 years ago
Jason B.
Las Vegas, NV
"I've been a loyal patient at Bella Smiles under the care of Dr. Casey Chow since I moved to Las Vegas in 2018. I have several CAT 5 fillings and Dr. Casey always did a great job of matching the fillings to my teeth with zero discomfort, so I referred my family and friends to Bella Smiles. But the last time I made an appointment to get a filling replaced on m..." Read more
3 years ago
Chaz B.
NV, NV
"If I could give negative stars, I would. This dental office is a total fraud. They recommended treatments that I later found out were completely unnecessary and cost me a small fortune. Their lack of professionalism is appalling. Don't be fooled; this place is a scam through and through. Do yourself a favor and find a reputable dentist elsewhere."
3 years ago
Chris P.
Bailey, CO
"I've been a long time patient for Bella Smiles for at least 8 years now. I decided Mid 2022 to get Invisalign through them. My total for that was roughly $3800. I did my first 19 trays that ended in September I believe. At that time my family and I decided after 13 years in Vegas it was time to move back to the mid west. I told Bella Smiles and they ordered..." Read more
3 years ago
Isabelle S.
Las Vegas, NV
"They were dishonest. Told me they updated me about payments but they did not! They didn't give me payment Emails when it was due. Then I call to do payment plan, "OH SORRY WE GIVING TO COLLECTIONS BECAUSE YOU HAVR BEEN WARNED" But when?!?!?!? THEY LIE! THEY DO NOT WARN YOU. THEY WAIT! SCARY. My credit is now ruined thanks to their practices. LEARN FROM ME!!!..." Read more
3 years ago
Brandon B.
Appleton, WI
"I would never recommend anyone to go here. After having the worst toothache, I called for an appointment and couldn't get in for 1 week. (Right then and there it should of shown me how they value their patients with no sense of urgency to help). After getting to my appointment in quite a bit of pain, I'm told to get a root canal but he wasn't able to perform..." Read more
4 years ago
Maly K.
Las Vegas, NV
"I'm very disappointed in the front office on doing their job. It's the front office job to update and insurance policy, coverage, verification and so on with insurance. Things should've been handled and verified before a patient gets taken back for any work that was booked for that day. Last week when I took my son in to get a cleaning it was so rushed and h..." Read more
4 years ago
Ashley M.
Las Vegas, NV
"Do not waste your time. Cash patients beware. The office team is unprofessional and not timely. They are understaffed, only have 1 hygienist, just merged with another dental office to fulfill requests, new front office staff because the other employees were awful, and the new front office staff has no idea what they're doing. They're only trying to retain pa..." Read more
5 years ago
Antoniette S.
Las Vegas, NV
"Normally when I go to Bella smiles I am usually pretty happy but I went in last year to get my teeth whitened after getting braces off I set up the appointment and thought that they knew what they were doing. But the one thing I learned is that they really did not seem like they had a clue about teeth whitening so I was pretty disappointed I paid almost $500..." Read more
5 years ago
Joey J.
San Francisco, CA
"DON'T GO HERE!! My appointment was at 10am. 40 mins later, they were still not ready for me. Completely unacceptable and unprofessional service and a huge waste of my time!"
5 years ago
Farrah K.
Henderson, NV
"This was bby far the absolute WORST dental experience in all of my life. Bar none. Not only was I conned into spending much more than I got service for, but also my entire mouth burnt, lip burnt, and gums burnt during a whitening. A service that costs literally hundreds of dollars that did not yield the results they promised; but injured me and they pretend..." Read more
5 years ago
Missy M.
Las Vegas, NV
"I've been hesitant to post this review but my experience still really bothers me when I think about it. I should have listened to my gut because my first appointment should have been an indication to how they run their establishment. After sending my insurance info to the office days before I arrived for my 7 am appointment and the front desk girl told me..." Read more
5 years ago
Suzy Q.
Las Vegas, NV
"The hygienist was late for work/my appointment and the dentist was not in the office nor did he intend on being at my appointment. I was told some hooey by the hygienist that he didn't need to if I had seen him within a year. Ahh well I hadn't and I have never had such an experience...ever anywhere else and FYI I was a loyal patient of 32 years and had my de..." Read more
5 years ago
Sandi D.
Las Vegas, NV
"My business, even after many years as a patient isn't important. My appointment was cancelled with no notice. I confirmed my appointment for cleaning both text and on line several days before. I went in for my cleaning and was advised that I didn't confirm SOON ENOUGH and it was cancelled!! I asked why no one called: she said @we don't do that anymore"...." Read more
6 years ago
Lindsey L.
Las Vegas, NV
"I was a patient at Bella Smiles 2 1/2 years ago. When I first went in, I had no pain, but just told them I wanted to take care of any possible issues as it had been over a year since I had seen a dentist. Along with apparently having multiple cavities that needed to be filled, they insisted that 3 of my crowns, which at the time were 3 years old, needed to..." Read more
6 years ago
Ruby O.
Las Vegas, NV
"I Gave this place 1 star just because I need to for it to post. My experience there when I walked in was ok nothing special they took many photos that I went on for like one hour. The bad part was after. I was billed up front for my dental work. I paid but I began to get bills. my kids and I all went there. First of all the biller don't know what there doing..." Read more
6 years ago
"I was a patient of this practice for approximately 10 years and was undergoing Invisalign treatment when the office became unexpectedly unavailable. Beginning in August, multiple appointments were cancelled or rescheduled while I was in the refinement stage of treatment. While I understand that scheduling changes happen, the repeated disruptions made contin..." Read more
24 days ago