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Brex Reviews & Testimonials

4.4 (1,095)

Capterra Reviews: 127


5
82%
4
6%
3
1%
2
2%
1
9%

88% of Capterra users would recommend Brex

  127 reviews
  4.5/5 average rating

Andrew B. star-alt star-alt star-alt star-alt star-alt

"I appreciate their customer service. I've had a few issues with them -- as we all do with companies, and I like that they resolved them amicably for me."

9 months ago

Sally M. star-alt star-alt star-alt star-alt star-alt

"Brex has become invaluable to us as it eliminates the need to grapple with finding answers for simple tasks in expense management. The inclusion of Brex cards has significantly enhanced our control over spending limits, while the user-friendly tools provided have facilitated comprehensive oversight of all operations with great efficiency."

10 months ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Brex does not require a personal guarantee from founders to obtain a credit card, which can be beneficial for startups and companies with limited credit history. The ability to create multiple digital cards is super convenient for contract employees. You can also set a spending limit and have full visibility of the spending for each active card, right from t..." Read more

a year ago

Rob H. star-alt star-alt star-alt star-alt star-alt

"Nothing - it's a credit card. Our experience was very poor."

a year ago

amanda c. star-alt star-alt star-alt star-alt star-alt

"Brex has been great for our organization. I highly recommend it!. The ease of use and features are the two things I like the most. I can charge the card and will get a notification text, we can set budgets, get a new card when one expires, the platform is very user friendly. Just overall a great card and platform to use."

a year ago

Rahul M. star-alt star-alt star-alt star-alt star-alt

"These guys could seriously improve their customer service - even their "dedicated" customer service (which I suspect is more of a marketing ploy rather than any real dedicated service personnel) routinely either does not answer emails, or skips them altogether. Anything beyond the most basic of questions is rarely answered properly, or promptly- - and the wo..." Read more

a year ago

John B. star-alt star-alt star-alt star-alt star-alt

Senior Quantity Surveyor, Dhabi Contracting L.L.C

"Brex artificial intelligence helped us automate expense models, whereby recording expenses in detail and sending them for approval and also archiving them on the cloud is done quickly, and tracking spending at the enterprise level has become easier, as reports include expenses in detail, which enables decision makers to make decisions and also ensuring that..." Read more

a year ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"quality service and trust I recommend. What I like the most is that we can use the physical card and it facilitates the payments. And we have a complete report on our different transactions"

a year ago

Anthony J. star-alt star-alt star-alt star-alt star-alt

Real Estate Agent, Anthony J Johnson, PA

"It was easy to use, it helped build business credit and the rewards were fantastic."

a year ago

Emily d. star-alt star-alt star-alt star-alt star-alt

HR Director, Kaia Health

"Highly recommend if you are looking to issue credit cards within your company!. Brex is super easy to issue new cards, control limits, and for receipt uploads. When a company charges one expense as multiple invoices, Brex is smart enough to take one receipt and split it among the invoices."

a year ago

Elizabeth W. star-alt star-alt star-alt star-alt star-alt

Executive Assistant, zeroheight

"The key to Brex delighting users is the ability to handle expense reimbursement with equal convenience whether instant or delayed. You can use the Brex app to snap a picture of a receipt as soon as you get it, or you can wait and upload all expenses from a work trip, for example, after you return home. The simplicity of submission is appreciated and paired w..." Read more

a year ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Brex banking with disposable cards helped our expense reporting and controls more efficiently and automated. We diminished in over 90% the amount of missing invoices from departments invoices and automated a lot of payment workflows."

a year ago

Lai H. star-alt star-alt star-alt star-alt star-alt

"The virtual cards give the accounting team some control over spending"

2 years ago

Jillienne R. star-alt star-alt star-alt star-alt star-alt

"I am a small business and before they turned to going away from small businesses I had the account. I loved the rewards it gives out and the ease of the accounts that I could make payments from."

2 years ago

Khalid I. star-alt star-alt star-alt star-alt star-alt

"Our experience with Brex was top-notch, from Platform UX to Human support. The Brex team did amazingly well in this execution, I would 100% recommend it to any company."

2 years ago

Kate B. star-alt star-alt star-alt star-alt star-alt

"I'm pretty new to it, but it's so easy to use so far. I'm absolutely loving it. You can forward receipts from your email address and all the details go right into Brex. You can also easily set up multiple approvals and see the status of your expense reimbursements. Also (although this is mainly because our finance team is great), I submitted an expense one d..." Read more

2 years ago

Ernie L. star-alt star-alt star-alt star-alt star-alt

CEO, FirstVitals Health and Wellness

"Had to switch checking accounts for autopayment and didn't realize it takes a week to "verify". Been a customer for almost a year with on-time payments but upon switching checking accounts, Brex suspends the credit card pending verification (now a week) and recurring subscription charges are now being rejected by vendors due to suspension. I understand for..." Read more

2 years ago

Dana H. star-alt star-alt star-alt star-alt star-alt

Head of Business Operations, Better Technologies Inc

"Improve the efficiency of AP and accounting. I really like the infrastructure and dashboard. The support was outstanding"

2 years ago

Ian S. star-alt star-alt star-alt star-alt star-alt

"User interface is much easier and intuitive than a typical credit card statement, and seamlessly integrates with expense reporting."

2 years ago

Warren G. star-alt star-alt star-alt star-alt star-alt

VP Engineering, General Genomics Inc.

"Our experience all around has been stellar. Excellent software interfaces, user-friendly, easy account/user management, and ability to set up virtual cards with specific limits to manage expenditures and risks. Our credit rating has increased substantially since starting with Brex. They work hard to help small businesses such as ours succeed."

2 years ago

Jonathan L. star-alt star-alt star-alt star-alt star-alt

co-founder, VCENNA

"Very easy to onboard and get setup, convenient 24/7 digital access and concierge support, nice partner program integrations and perks"

2 years ago

Melinda Su En L. star-alt star-alt star-alt star-alt star-alt

CEO/Cofounder, Parcel Health

"I love being able to issue different spending cards and assigning max limits. I also appreciate the feature that pings users to upload receipts and a memo. I also like that we get to earn points without needing to actually have a credit card."

2 years ago

Akim K. star-alt star-alt star-alt star-alt star-alt

CEO, MyNovel Inc.

"Brex opened account for my company instantly, in our team we love how easy are payments can be scheduled, cards creation and brex perks are amazing"

2 years ago

Ross B. star-alt star-alt star-alt star-alt star-alt

"Very useful overall and satisfying our needs as an early stage company. Easy to use, fairly easy onboarding, transparent product with good rewards and offers."

2 years ago

Chris A. star-alt star-alt star-alt star-alt star-alt

Chief Bird Dog, Junction AI

"Unless you are a cash only business, Brex is a must for any start-up of small business. Its easy to integrate, intuitive to use, and professionally tracks expenses for cash and credit. All while integrating into out accounting software. Throw in the rewards program and its a no-brainer."

2 years ago