Carpet Mart and More Reviews & Testimonials

4.9 (91)

Reviews: 91


5
97%
4
1%
3
0%
2
1%
1
1%

98% of customers would recommend Carpet Mart and More

Jay Bachman

Jay Bachman star-alt star-alt star-alt star-alt star-alt

"Had water damage to a bedroom carpet. Carpet Mart and More reviewed the damage. While they could have pushed for a carpeting of the room, it would not match the rest of the house. They recommended using our carpet remnants to repair the damaged area. The repair of the carpet was flawless. Really appreciate their excellent advice and workmanship in repairing..." Read more

6 months ago

Charla Schatz

Charla Schatz star-alt star-alt star-alt star-alt star-alt

"Carpet Mart and their team absolutely exceeded our expectations! After a month of a flooded basement, we needed to replace the basement carpet and some of the baseboards and i am so glad we decided to work with Carpet Mart. Their collection of carpets are the best in terms of quality and the cost compared to others like Lowes and Home Depot. The delivery of..." Read more

10 months ago

John Elmblad

John Elmblad star-alt star-alt star-alt star-alt star-alt

"Gary was a pleasure to work with on our project. He was prompt, friendly, and professional when doing our estimate. The two Josh(s) were great doing the demo a d installation of our floor. Overall the work was exceptional and I can recommend this company without reservation."

10 months ago

Brian McNaughton

Brian McNaughton star-alt star-alt star-alt star-alt star-alt

"Stop your search for carpet/installation needs with Carpet Mart and More! Great people and great prices. Mark discussed our project on the phone then came to the house with appropriate samples and to measure for quote. We went to the store to drop off samples and asked for a bigger size of the final two we were considering. Mark had them made at the fact..." Read more

10 months ago

Chris

Chris star-alt star-alt star-alt star-alt star-alt

"These guys are awesome. Special shout out to our sales associate �Mark� for his product knowledge and professionalism throughout the entire process."

a year ago

Judi Tomlinson

Judi Tomlinson star-alt star-alt star-alt star-alt star-alt

"I'm so glad I found this local carpet shop!! Mark explained some particular things with carpet selection to issue I was getting what I intended. He measured himself and his quote was right where I had budgeted. The installers were great! Worked later than I would have expected and did a great job. I will use them again!"

a year ago

Tyler Bailey

Tyler Bailey star-alt star-alt star-alt star-alt star-alt

"Gary and Mark are amazing! We looked at a couple of the big box stores before stopping in here on a whim one day, and we were instantly won over by their awesome customer service and expertise. They not only helped us over multiple visits while we were trying to decide on a material, but were also super flexible and generous with their time. There was no pus..." Read more

a year ago

Ricki Schreffler

Ricki Schreffler star-alt star-alt star-alt star-alt star-alt

"Had a great experience with Carpet Mart! They (I worked with Gary) were prompt and attentive to detail, willing to communicate over email and responsive to questions. The install process was quick and the guys (Edwin and Saul) were polite and hard working. They showed up on time, worked hard, and finished each day asking me to review the day's work and make..." Read more

a year ago

Bonnie W

Bonnie W star-alt star-alt star-alt star-alt star-alt

"We had been wanting to get our existing carpet replaced with new carpet for some time. I decided to reach out via email to a couple of carpet companies to get a quote via a home consultation. Mark with Carpet Mart was the only person who offered to come to my house with samples, take measurements and provide a quote. Based on that, I wound up visiting Carpet..." Read more

2 years ago

Marsha Temple

Marsha Temple star-alt star-alt star-alt star-alt star-alt

"I have used Carpet Mart twice now and couldn't be more pleased with the quality of the carpet, the reasonable costs and the service. A little added bonus was the installers moved all my furniture back into the two rooms after installing the new carpet. They are the best."

2 years ago

Susan Collins

Susan Collins star-alt star-alt star-alt star-alt star-alt

"If you�re looking for Carpet please support your local small business. Carpet Mart was my second bid and after meeting Gary, I looked no further. He worked with me on my install date due to being a 1st responder and even honored the big box 1st responder discount offered by them. Edwin and Saul, the installers were early and professional. Love my new carpet..." Read more

2 years ago

Vivian Simpson

Vivian Simpson star-alt star-alt star-alt star-alt star-alt

"Amazing customer service and pricing."

2 years ago

H. Atterbom

H. Atterbom star-alt star-alt star-alt star-alt star-alt

"Friendly �mom&pop� style store with a great owner who treated us just like family. In fact, after meeting Gary (the first place we stopped for an estimate), we didn�t even bother to look elsewhere and get the �three estimates� we had planned on. He exudes fairness and dependability, so we decided to go with only ONE estimate. Therefore, I honestly couldn�t a..." Read more

2 years ago

Gina Maurelli

Gina Maurelli star-alt star-alt star-alt star-alt star-alt

"Gary and Mark were great to work with. They were very knowledgeable about their products and helped us pick the right carpet for our family and dogs! I ordered carpet and had it installed within 4 weeks. Gary was in constant communication with me. The installer was courteous, on time and very respectful of our home. I would not hesitate to use them again or..." Read more

2 years ago

J Ahillas

J Ahillas star-alt star-alt star-alt star-alt star-alt

"Carpet Mart & More is a 5 star business. Mark was wonderful to work with and he found a great carpet for our home. We also purchased flooring from Carpet Mart. Both Mark and Gary were very knowledgeable and were very responsive to any questions we had. So glad that we bought from Carpet Mart. They made the process easy and stress free. I would definitely re..." Read more

2 years ago

J.E. Piper

J.E. Piper star-alt star-alt star-alt star-alt star-alt

"Consummate professionals and top-notch customer service. I originally came to get a quote on carpeting for two bedrooms. Mark was extremely knowledgeable about all things flooring-related and even allowed me to take some sample boards home to make my selection. The contractors who came to complete the job were prompt and did a beautiful job (I still can�t st..." Read more

2 years ago

L Lawrence

L Lawrence star-alt star-alt star-alt star-alt star-alt

"I would highly recommend Carpet Mart. They are easy to work work, great quality and professional installers. Mark Kauffman took care of from beginning to end. We are very pleased with the stairs."

2 years ago

Adam Welch

Adam Welch star-alt star-alt star-alt star-alt star-alt

"Mark was great to work with, very professional and responsive. They let us keep carpet samples for a very long time as we had a hard time making a final decision. In the end, finally chose a really stunning option from Shaw that looks amazing. It was installed quickly and very well. Happy to recommend! Thanks for great work."

2 years ago

Penny

Penny star-alt star-alt star-alt star-alt star-alt

"I am very pleased with the carpet I purchased at Carpet Mart. I worked with both Mike & Gary, and they were very knowledgeable and friendly. We did have one small issue with the laying of carpet in a closet. Gary responded quickly and had it replaced as quickly as possible. I would highly recommend this business!"

2 years ago

Mike Kim

Mike Kim star-alt star-alt star-alt star-alt star-alt

"Our first stop was Carpet Mart and we worked with Gary. We also checked out a few other stores. Prices were competitive, but Carpet Mart"s products were of a little better quality and Gary's outstanding customer service brought us back. Gary gave us lots of information and advice., and patiently helped us work through many indecisions. Josh, our vinyl floor..." Read more

2 years ago

Mindy O'Brien

Mindy O'Brien star-alt star-alt star-alt star-alt star-alt

"Working with Gary at Carpet Mart & More was a great carpet buying experience! I had shopped around a little bit, but feel I got the best value from this locally owned business. Price was competitive, and the entire process went without a hitch. The installation looks great! I won't hesitate when I have other flooring needs - these guys are great!"

2 years ago

Greg Heil

Greg Heil star-alt star-alt star-alt star-alt star-alt

"Worked with Gary. Took samples home of the carpet. He came out and the measure the job and quoted the price. 50 % down. Carpet came in fast and the installer did great job. Would highly recommend store."

2 years ago

Lou Ann Gilhooly

Lou Ann Gilhooly star-alt star-alt star-alt star-alt star-alt

"My experience at Carpet Mart was excellent from start to finish. Gary and Mark are friendly, helpful and pleasant to work with. I had been numerous places looking for nylon carpeting and Carpet Mart had the best selection that I found anywhere. When I was stuck on what color of carpet to coordinate with our new hardwood floors and ceramic floor tile, Gary s..." Read more

3 years ago

Chase McGee

Chase McGee star-alt star-alt star-alt star-alt star-alt

"Great experience (For the 2nd time) with Carpet Mart and More. They worked with our schedule, very responsive, great selection, and reasonably priced. Would absolutely use again and recommend to anyone who asks!"

3 years ago

Devon Murphy

Devon Murphy star-alt star-alt star-alt star-alt star-alt

"Working with Gary was a pleasure. He gave solid color recommendations and had just the quality selection that we were looking for. His installer Gerardo was incredible; super nice guy, does extraordinarily clean work, minimized seams, and was very helpful with the transitions back to the LVT hallway. If you want to go local and avoid the big box stores, thi..." Read more

3 years ago