130 verified testimonials
4.8/5 average rating
Lee Reighart
Stephanie Ross
"I searched everywhere for a reasonably priced, quality rug and finally found it here! They have a great selection with really great prices and the sales person was very helpful. He held the rug I wanted so I could come back the next day, and even then he stayed past closing because I was stuck in traffic. Will definitely recommend to my friends/family!"
9 years ago
Edward Lee
"Amir will try his best to make you happy. He is also very knowledgeable in interior design/color matching and gave us advice when we were not sure what to pick. Most of all, he doesn't force or pressure you to buy stuff. Highly recommend!"
9 years ago
Jack Garforth
"We had a great experience shopping for area rugs at this store. There was a large selection and Amir was very helpful. We purchased two rugs and pads and could not be more pleased with our purchase. I highly recommend this store for any of your carpet or flooring needs. We will do business there again!!"
9 years ago
Truth seeker
"We just bought Carpet and Rug from here and I would recommend this store to everyone, best quality and best price !!!"
9 years ago
Mary Byrd
"Very large selection of rugs, and wonderful service. My mother and I were shown the sizes available, and taken right to the rugs available with the prices plainly displayed. Amir stayed available to answer questions, but did not bug us as we made our selection. Excellent rugs, excellent service."
9 years ago
Stephanie Civitello
"Great store with a ton in stock! Amir was knowledgeable and very helpful. Prices were fantastic so we bought 4 rugs and pads. They also offer free financing which is great. We took half of what we bought that day and went back 2 days later to get the rest. Amir brought everything out to the SUV and loaded it up. They also offer delivery if you need it. Amir..." Read more
9 years ago
Deborah Richard
"I went to Carpet & Rug Superstore on South Boulevard with the need for a specific colored rug and a very short time frame. Amir showed me every rug in the requisite color spectrum, and offered to cut down a larger rug to fit my needs. The rug arrived on time, with beautifully bound edges. What a satisfactory customer service experience for me! If you are..." Read more
9 years ago
Alexis Stoner
"We had a wonderful experience with Carpet and Rug Superstore. They replaced our carpet in both our nursery and master bedroom. Amir was extremely helpful throughout the entire process especially since we were very new to the carpet buying experience. We felt their prices were very fair and beat other quotes we received. In addition, their installation crew d..." Read more
9 years ago
Scott Nebel
"I closed on a new townhouse on a Friday and was interested in getting new carpet but had not yet looked at buying anything til that. Amir worked me with me in a very quick fashion, and within a week, I had new, great-looking carpet installed. I can't recommend this store enough to anyone who needs to get carpet or flooring installed!"
9 years ago
canarykid17
"We recently had carpet installed in our home. The Carpet & Rug Superstore guys did an outstanding job! They were on time and very professional. I would strongly recommend anyone needing carpet or a rug ...give them a call. In addition, the manager, Amir Masood is very friendly and is detail oriented. He will see that you get the right carpet or rug, rat..." Read more
9 years ago
Rebecca Ujlaky
"amir went above and beyond to help us with our purchase eventthough it was the 4th of july he was professional and courteous we will continue to do business with him in the future"
9 years ago
Sheela Patil
"Excellent overall experience: Recently we had new vinyl flooring installed in our den, kitchen and living room. Mr. Amir gave us a nice overview and information on different types of flooring without any sales push. He special ordered the flooring we wanted and also stored it in his warehouse until we were ready to install. Mr Amir�s installer Mr. Amelio and..." Read more
10 years ago
Joseph Supil
"Amir helped me chose the right carpet to replace the old ones. Would recommend him to my friends."
10 years ago
Stephen Cooley
"It was so great to finally walk into a business and deal with someone whose only goal is to help you with what you need. I told Amir exactly what I wanted to do......he made excellent suggestions that correlated with what I wanted with no pressure to buy or push other products on me. Great, professional service that put what I wanted first. A real pleasure t..." Read more
10 years ago
Patricia Barton
"I worked with Amir and have had a great experience. The building itself is a bit sketchy and the store overall isn't much to look at. However, they have a lot of rugs and Amir is a great help as well as educator. I'm not someone who knows much about rugs and he took the time to explain a lot to me and was very helpful!!!! Pleased and will be back."
10 years ago
Joanne Matz
"We moved to Charlotte last year and while our new home was being built I searched the area for area rugs using the builder's floor plan. The Carpet & Rug Superstore run by Amir Masood was the best place for a broad selection of rugs, best pricing and the flexibility to meet our needs. Other stores might have supplied one of our rugs but the Carpet & Rug S..." Read more
10 years ago
Glenn Jones
"Amir knew his stuff, unlike the box store we went to first. Quotes given on the spot. No hard sell. No extra charges for measurement, tack strips... Install guys were great too: fast, clean, and professional"
10 years ago
Roger G
"Bought an area rug and got it home and color didn't work. Amir was gracious enough to exchange it for another in stock rug that works perfectly. Appreciated his flexibility and service. Would definitely shop here again as a result."
10 years ago
Jim Mabon
"For carpet that we had selected that was also available at an old-line Charlotte carpet stores Amir at C&RSS did an excellent job being responsive to our preferences in a way that the other store wasn't willing to do. The price was better as well. We're very pleased with the rug we bought and will likely buy another rug from C&RSS in the spring that will c..." Read more
10 years ago
Chadly from Charlotte
"Do NOT go here - they are a bunch of crooks. Me and my wife visited and found a carpet we liked. The carpet comes in three grades - 60, 50 and 40, 60 being the most plush and 40 being the least. Me and my wife decided to splurge and go with the most plush grade, the 60, as we wanted some nice comfy carpet to walk on. We paid our deposit and Amir called m..." Read more
10 years ago
Lori Paton
"My husband and I are new to Charlotte and needed carpeting installed as soon as possible. I went on line to the internet to look for carpet businesses. I was very skeptical in using the Carpet and Rug Superstore even after reading the wonderful reviews but I emailed Amir anyway. He responded immediately, came out the day we arrived in Charlotte, measured..." Read more
10 years ago
Elizabeth Kasper
"Carpet and Rug Superstore provided me with wonderful customer service both during my initial purchase and later when a problem arose. Amir, the store manager, was a pleasure to work with and went out of his way to ensure I was satisfied. Recently a small bare patch appeared in carpet that my husband and I had purchased from Carpet & Rug Superstore last year...." Read more
10 years ago
Jim Wolf
"WOW! It is a delight to do business with a retail establishment that provides excellent service and very good pricing. Amir meets every request for service and always delivers on time. It is truly a pleasure to shop for flooring materials with Amir."
10 years ago
Kristin Mitchell
"Excellent service!!! Amir is experienced and knowledgeable in catering to your specific flooring need! My husband and I shopped the whole Charlotte area for good quality carpet for a decent price. If you have ever shopped for any type of flooring you understand how stressful this process can be. When we walked in the carpet & rug superstore on South Blvd we..." Read more
11 years ago
"I cannot say enough about how pleased we were with the service provided by Amir Masood at this store. This was our second purchase from this location. We returned because of the great service we received from Amir on the first purchase. We found Amir to be very knowledgeable and helpful, while still allowing us to shop at our pace, without being pushy. We a..." Read more
9 years ago
Endorsal review