Carpet & Rug Superstore - Matthews Reviews & Testimonials

4.6 (34)

Reviews: 34


5
88%
4
3%
3
0%
2
3%
1
6%

91% of customers would recommend Carpet & Rug Superstore - Matthews

James McPherson

James McPherson star-alt star-alt star-alt star-alt star-alt

"Store line says they open at 9, operator the day before said they I own at 9, Google page said they open at 9. Sat in the lot from 9am until 930 until we finally gave up and left. If you don't I open at 9 don't state that you do."

2 years ago

Ken Rattie

Ken Rattie star-alt star-alt star-alt star-alt star-alt

"Service was fantastic ... Store was small bot they had exactly what we needed ... Very courteous helpfully patient ... Fantastic Service"

2 years ago

Annette - Your Mint Hill Pet Sitter

Annette - Your Mint Hill Pet Sitter star-alt star-alt star-alt star-alt star-alt

"Lots of floors and rugs to chose from. Kevin is great!!!!!!!"

2 years ago

Mark Neumann

Mark Neumann star-alt star-alt star-alt star-alt star-alt

"They have a good selection of area rugs in stock at discounted prices, we found one that we liked."

2 years ago

Jose Ines

Jose Ines star-alt star-alt star-alt star-alt star-alt

"Bueno"

2 years ago

Barbara Tehrani

Barbara Tehrani star-alt star-alt star-alt star-alt star-alt

"A few months ago I decided to purchase new flooring for my entire townhome. I went with vinyl planking and carpet throughout my home. Once it was installed I hated the carpet, it was everything I disliked, it showed every footprint and lines when I vacuumed it was terrible. I called Kevin immediately telling how much I disliked the carpet and was having to v..." Read more

4 years ago

Kathy Patel

Kathy Patel star-alt star-alt star-alt star-alt star-alt

"Fantastic service and selection. Kevin is extremely helpful and we love our new area rug!"

4 years ago

Captain

Captain star-alt star-alt star-alt star-alt star-alt

"Kevin was awesome to work with! He really jumped through hoops to get the right carpet from the warehouse and also worked with us on a complicated financial transaction. Their installers were professional and thorough. You won�t go wrong with the Matthews store because of the professionalism of the people. And Kevin is so friendly!"

4 years ago

Lillian Stephens

Lillian Stephens star-alt star-alt star-alt star-alt star-alt

"Employee was knowledgble and helpful"

4 years ago

tedd smith

tedd smith star-alt star-alt star-alt star-alt star-alt

"Normally I don't give 5 stars but, I have no reason to give these guys anything less. Fair price, on time, quality work. We had a very difficult office renovation staged into 3 stages so we could paint and move people around between stages. They were able to come in at the right time and completed each stage ahead of time. This got us complete a week ahe..." Read more

4 years ago

Samm Donn

Samm Donn star-alt star-alt star-alt star-alt star-alt

"We had a fantastic experience with Carpet and Rug Superstore in Matthews. Kevin, the store manager, was very knowledgeable and helped us choose the right carpet for our home. Install went perfectly and the house looks great!"

5 years ago

Angela Kiser

Angela Kiser star-alt star-alt star-alt star-alt star-alt

"I had laminate work done thru Kevin at Carpet and Rug Superstore in Matthews it came out looking wonderul. I will definitely have my flooring work done thru Kevin in the future."

5 years ago

Kimberly Mckissick

Kimberly Mckissick star-alt star-alt star-alt star-alt star-alt

"Kevin the store owner was awesome! Great Deals"

5 years ago

Mary Lou Traettino

Mary Lou Traettino star-alt star-alt star-alt star-alt star-alt

"Great store with a lot of selections and really good prices. Kevin gives the best Customer Service I have experienced recently. Makes it worth the trip. If you are in the market for carpeting and flooring, I highly recommend this store and Kevin!!!"

5 years ago

SAS

SAS star-alt star-alt star-alt star-alt star-alt

"After visiting several carpet discount stores I visited the Matthews carpet and rug store. I found Kevin Culler to be more than helpful in making my flooring decisions. I also found the installation to be the best I have experienced. The installers came with four installers and left after cleaning up every piece of excess carpet left. I strongly recommend..." Read more

5 years ago

Jennifer Cisero

Jennifer Cisero star-alt star-alt star-alt star-alt star-alt

"Thank God for Kevin!! We knew nothing about buying carpet and flooring and we didn't have one penny to spare, If not for Kevin at carpet and Flooring Superstore we would still be sitting at Lowe's praying we were next and hoping we didn't get the stupid kid who told us they couldn't even estimate the cost for flooring unless the sent a "specialist" out to ou..." Read more

5 years ago

David Garcia

David Garcia star-alt star-alt star-alt star-alt star-alt

"Kevin is really a great person to deal with he looks out for the consumer, I left the store feeling that I wasn't ripped off and he made sure everything was taken cared of. I think we need more sales representatives like him thank you Kevin."

6 years ago

Dan Kaplan

Dan Kaplan star-alt star-alt star-alt star-alt star-alt

"Went there on a Saturday only one sales person Kevin would stop and help another person when they would leave. Said he would follow up with prices never did. I would highly recommend not using this place."

6 years ago

Tracey

Tracey star-alt star-alt star-alt star-alt star-alt

"Great customer service and can�t beat the prices!"

7 years ago

Brad Huston

Brad Huston star-alt star-alt star-alt star-alt star-alt

"My vinyl wood flooring started to bulge after about a year, just after the installation warranty expired. The sales guy said the flooring was installed too tightly but it was up to us to fix it ourselves because the warranty was up. 3 years after purchase, the flooring is horribly disfigured. I don't recommend doing business here. Poor workmanship followed b..." Read more

7 years ago

Mary Susan Vaughn

Mary Susan Vaughn star-alt star-alt star-alt star-alt star-alt

"Kevin is the best!! Best products!! Best Value!! Best service!! The only place to go for carpeting, area rugs, and flooring!!!"

8 years ago

Eric Bell

Eric Bell star-alt star-alt star-alt star-alt star-alt

"Very good service Kevin was very helpful in deciding what I needed for flooring I will go back because I have another bedroom and hall that needs new flooring"

9 years ago

Michael L. Savitt

Michael L. Savitt star-alt star-alt star-alt star-alt star-alt

"Their product selection was excellent, and they have a very knowledgeable staff. Their prices are reasonable, and the service was top notch! I would definitely shop there again for any flooring needs I might have."

9 years ago

Carrie Hickey

Carrie Hickey star-alt star-alt star-alt star-alt star-alt

"I recently purchased two types of Interceramic Tile to redo the floors in a majority of my house from Kevin at the Matthews location. He was knowledgeable and helpful in every way, from helping me pick the tile to answering questions I had during installation, even though I used a private installer that was not affiliated with Carpet and Rug Superstore. I sp..." Read more

10 years ago

daphne koenigsberg

daphne koenigsberg star-alt star-alt star-alt star-alt star-alt

"Loyal Customer.... I have been going to Carpet and Rug Superstore for 10 years now, starting back in 2005. I've purchased carpet, laminating flooring and rugs on numerous occasions. Kevin is a delight to work with, very personable, and knowledgeable. Service is perfect. Yes, I'm going to continue to go back."

10 years ago