34 verified testimonials
4.6/5 average rating
James McPherson
Ken Rattie
"Service was fantastic ... Store was small bot they had exactly what we needed ... Very courteous helpfully patient ... Fantastic Service"
2 years ago
Annette - Your Mint Hill Pet Sitter
"Lots of floors and rugs to chose from. Kevin is great!!!!!!!"
2 years ago
Mark Neumann
"They have a good selection of area rugs in stock at discounted prices, we found one that we liked."
2 years ago
Jose Ines
"Bueno"
2 years ago
Barbara Tehrani
"A few months ago I decided to purchase new flooring for my entire townhome. I went with vinyl planking and carpet throughout my home. Once it was installed I hated the carpet, it was everything I disliked, it showed every footprint and lines when I vacuumed it was terrible. I called Kevin immediately telling how much I disliked the carpet and was having to v..." Read more
4 years ago
Kathy Patel
"Fantastic service and selection. Kevin is extremely helpful and we love our new area rug!"
4 years ago
Captain
"Kevin was awesome to work with! He really jumped through hoops to get the right carpet from the warehouse and also worked with us on a complicated financial transaction. Their installers were professional and thorough. You won�t go wrong with the Matthews store because of the professionalism of the people. And Kevin is so friendly!"
4 years ago
Lillian Stephens
"Employee was knowledgble and helpful"
4 years ago
tedd smith
"Normally I don't give 5 stars but, I have no reason to give these guys anything less. Fair price, on time, quality work. We had a very difficult office renovation staged into 3 stages so we could paint and move people around between stages. They were able to come in at the right time and completed each stage ahead of time. This got us complete a week ahe..." Read more
4 years ago
Samm Donn
"We had a fantastic experience with Carpet and Rug Superstore in Matthews. Kevin, the store manager, was very knowledgeable and helped us choose the right carpet for our home. Install went perfectly and the house looks great!"
5 years ago
Angela Kiser
"I had laminate work done thru Kevin at Carpet and Rug Superstore in Matthews it came out looking wonderul. I will definitely have my flooring work done thru Kevin in the future."
5 years ago
Kimberly Mckissick
"Kevin the store owner was awesome! Great Deals"
5 years ago
Mary Lou Traettino
"Great store with a lot of selections and really good prices. Kevin gives the best Customer Service I have experienced recently. Makes it worth the trip. If you are in the market for carpeting and flooring, I highly recommend this store and Kevin!!!"
5 years ago
SAS
"After visiting several carpet discount stores I visited the Matthews carpet and rug store. I found Kevin Culler to be more than helpful in making my flooring decisions. I also found the installation to be the best I have experienced. The installers came with four installers and left after cleaning up every piece of excess carpet left. I strongly recommend..." Read more
5 years ago
Jennifer Cisero
"Thank God for Kevin!! We knew nothing about buying carpet and flooring and we didn't have one penny to spare, If not for Kevin at carpet and Flooring Superstore we would still be sitting at Lowe's praying we were next and hoping we didn't get the stupid kid who told us they couldn't even estimate the cost for flooring unless the sent a "specialist" out to ou..." Read more
5 years ago
David Garcia
"Kevin is really a great person to deal with he looks out for the consumer, I left the store feeling that I wasn't ripped off and he made sure everything was taken cared of. I think we need more sales representatives like him thank you Kevin."
6 years ago
Dan Kaplan
"Went there on a Saturday only one sales person Kevin would stop and help another person when they would leave. Said he would follow up with prices never did. I would highly recommend not using this place."
6 years ago
Tracey
"Great customer service and can�t beat the prices!"
7 years ago
Brad Huston
"My vinyl wood flooring started to bulge after about a year, just after the installation warranty expired. The sales guy said the flooring was installed too tightly but it was up to us to fix it ourselves because the warranty was up. 3 years after purchase, the flooring is horribly disfigured. I don't recommend doing business here. Poor workmanship followed b..." Read more
7 years ago
Mary Susan Vaughn
"Kevin is the best!! Best products!! Best Value!! Best service!! The only place to go for carpeting, area rugs, and flooring!!!"
8 years ago
Eric Bell
"Very good service Kevin was very helpful in deciding what I needed for flooring I will go back because I have another bedroom and hall that needs new flooring"
9 years ago
Michael L. Savitt
"Their product selection was excellent, and they have a very knowledgeable staff. Their prices are reasonable, and the service was top notch! I would definitely shop there again for any flooring needs I might have."
9 years ago
Carrie Hickey
"I recently purchased two types of Interceramic Tile to redo the floors in a majority of my house from Kevin at the Matthews location. He was knowledgeable and helpful in every way, from helping me pick the tile to answering questions I had during installation, even though I used a private installer that was not affiliated with Carpet and Rug Superstore. I sp..." Read more
10 years ago
daphne koenigsberg
"Loyal Customer.... I have been going to Carpet and Rug Superstore for 10 years now, starting back in 2005. I've purchased carpet, laminating flooring and rugs on numerous occasions. Kevin is a delight to work with, very personable, and knowledgeable. Service is perfect. Yes, I'm going to continue to go back."
10 years ago
"Store line says they open at 9, operator the day before said they I own at 9, Google page said they open at 9. Sat in the lot from 9am until 930 until we finally gave up and left. If you don't I open at 9 don't state that you do."
2 years ago
Endorsal review