53 verified testimonials
4.6/5 average rating
Bernard Lipka
Kelly Walker
"Great selection and super friendly staff!!"
4 years ago
Rich Gates
"the guy we talked to seemed shady and kept showing us stuff we were not interested in and was pricey compared to other places"
4 years ago
Gene Parrish
"Worked with Tommy to update the carpet in our bedroom and closet. Love the color we chose and the installers did a great job. Very quick and professional."
4 years ago
Jeff Williams
"We had our entire house recarpeted and couldn't be more pleased with the workmanship and professional treatment we received from not only Tommy but also the installers. They were polite, helpful and did a very excellent job on the installation."
4 years ago
joel lee
"Tommy was excellent from start to finish. Installers very meticulous and courteous. Right carpet at the right price for our whole house remodel."
4 years ago
Dan Hoeflick
"We picked out carpet for our master bedroom and we are pleased with our purchase. They have a huge selection And even met our critical installation deadline. We would recommend."
4 years ago
Charles Webster
"Tommy was very helpful, courteous and knowledgeable about carpet. Everything went smooth and when the Installers did come to the house they were truly outstanding. D. and Juan were very professional and took care of business. We were very pleased with their work. Only suggestion I would have for your store is to call if the Installer is going to be later th..." Read more
4 years ago
S King
"Hahahahahahahave you seen the prices and discounts? Shop around this place is a complete scam."
5 years ago
Julie Markow
"Tommy is THE BEST! He helped us out not once, but twice in less than a year's time. Very responsive, great carpet and great installers. I couldn't be happier!"
5 years ago
Tracy Dunbar
"First time here. Employee was helpful. Shopping for carpet for three bedrooms. Prices seemed comparable too other places I have gone to."
5 years ago
Susan Miller
"The store salesman was very helpful and let me take several sample tiles home for several days. I could see the samples thru out the day and night in different lighting situations in the room that was being renovated to help me decide on the best option. I took the chosen sample along with me to several box stores to coordinate other items with the tile sam..." Read more
5 years ago
Samantha Leimkuhler
"Our experience has been amazing! From Tommy helping us choose the best carpet for our needs to Juan and Walter who installed it:) everyone has been so nice and professional. It is very much appreciated! When we are ready to do the Cork Flooring, we will be back to see Tommy! Thank you so much!"
5 years ago
Hannah Saras
"We are so pleased with the service we received from Carpet and Rug Superstore. I went into Tommy�s store on a Friday bewildered after shopping the large home improvement places. We were expecting to have to wait at least 3 weeks to have one room re-carpeted. Because they carry some remnants, we were able to choose a carpet that day and it was installed th..." Read more
5 years ago
Alayna Bridwell
"I didn't go in to shop, but the worker there was kind enough to allow me to cool off for a while as I was overheated from walking. Very very very kind service and from what i saw and overheard, he was very knowledgeable and the carpet was very good quality"
5 years ago
Marilyn Louise
"Great folks who helped pick the best carpet for my needs and budget. The installation was �seamless� :-) and the carpet feels so luxurious compared to what we had before! We are very pleased - thanks so much!"
5 years ago
Carol Kramer
"Great experience buying several large custom sized runners and rugs. Tommy is very knowledgeable and very easy to work with. He offered excellent advice and recommendations. Excellent selection of carpeting in all price ranges. Rugs were well done and perfectly sized. I will shop at the Carpet & Rug Superstore again."
5 years ago
Barbara Jackson
"I love that store and the salesperson I talk to a couple days ago was supergreat"
6 years ago
W J Beatty
"Tommy was nice to deal with and very helpful. We love the carpet and the installation guy Joel was fantastic and did a wonderful job."
6 years ago
Emily Johns Curtis
"Excellent customer service! Tommy took the time to listen to what we wanted and was very knowledgeable."
6 years ago
Tod Z
"Carpet and Rug Superstore in Rock Hill, SC was great to do business with. They recently installed Luxury vinyl plank flooring in my home. Their estimate beat the other companies by several hundred dollars and their installers did a great job without the need for me to hire a plumber which also saved me a lot of additional expense. We are really pleased wi..." Read more
6 years ago
Charlie Patti
"Wonderful place to do business,"
6 years ago
Dominick Zollo
"Great people, Tommy was very helpful will buy from again"
6 years ago
Bob Bergseng
"Meh."
6 years ago
Kellie Zboch
"Looking for an area rug. They were so helpful & reasonably priced!"
7 years ago
"This is our go-to store for carpeting ! Tommy knows his business, offers fair pricing, and works with excellent installers."
4 years ago
Endorsal review