Carpet Source Reviews & Testimonials

4.7 (90)

Reviews: 90


5
89%
4
3%
3
3%
2
2%
1
2%

92% of customers would recommend Carpet Source

  Showing 5 star reviews only  

Shaun McGuinness

Shaun McGuinness star-alt star-alt star-alt star-alt star-alt

"Great experience! Fair pricing, scheduled fast, and installation completed as stated. Don Lovato was great at providing us the options we were seeking, and was never pushy during the selection process. The install crew paid attention to detail and all special requests. Would highly recommend!"

6 years ago

Amber Gifford

Amber Gifford star-alt star-alt star-alt star-alt star-alt

"We are so pleased with Carpet Source. I had submitted a request for an estimate online. The company owner called personally the very next day to schedule our estimate. We had several samples to choose from and our install was done within the timeframe we needed (extremely quick). Carpet installers came right on time and did a professional job. Price was more..." Read more

6 years ago

Douglas Mathews

Douglas Mathews star-alt star-alt star-alt star-alt star-alt

"Doug Mathews. What a great professional job. We had porcelain floors installed and wow. Looks great and installers were professional. Thank you."

6 years ago

Mark Zierer

Mark Zierer star-alt star-alt star-alt star-alt star-alt

"Don at Carpet Source was very nice and gives personalized attention to what the customer wants. I would recommend him and his company for your flooring needs. I hold him in high regard as he helped me with carpet at mother's home also. The people he has working for him are excellent. My wife and I love our new carpet. I can't remember the installer's name b..." Read more

6 years ago

Skip Bo

Skip Bo star-alt star-alt star-alt star-alt star-alt

"in business a long time. owners take seriously customer satisfaction. highly recommend."

6 years ago

Sammy Pedroncelli

Sammy Pedroncelli star-alt star-alt star-alt star-alt star-alt

"This place is all about customer service for a fair price, we would definitely use them again. Don and Sam were a pleasure to work with and Alex and his son did an exceptional job on the installation. Their prices are comprable to the big box stores yet their customer service goes far beyond what the big box stores could or would ever do."

6 years ago

Kim

Kim star-alt star-alt star-alt star-alt star-alt

"Don w/ Carpet Source has done flooring for us several times over the past 20 years. He is very professional & knowledgeable. He can quickly narrow the search so we don't have to spend hours reviewing samples, but still wind up with the perfect product for our needs. Last project was August 2018."

6 years ago

Scott Heartfield

Scott Heartfield star-alt star-alt star-alt star-alt star-alt

"Competitive pricing, knowledgeable sales staff, efficient installation, professional office staff & helpful warehouse staff. Awesome experience."

7 years ago

Kelly Grimando

Kelly Grimando star-alt star-alt star-alt star-alt star-alt

"What a fantastic experience!!! We are first time flooring customers. Don Lovato and his company (Carpet Source) made the entire process so easy! Don was patient, knowledgeable and professional. The office staff was fantastic and the installers were amazing! If you are in the Albuquerque metro area and need flooring or carpeting, Carpet Source is the p..." Read more

7 years ago

Amy Walsh R.C.

Amy Walsh R.C. star-alt star-alt star-alt star-alt star-alt

"These guys rock!!!"

7 years ago

Henry Chernoff

Henry Chernoff star-alt star-alt star-alt star-alt star-alt

"I am not one to routinely write a review. On a recommendation, I contacted Don Lavato at Carpet Source. Prior to meeting with him, we went to look at tile at a tile store. We were incredibly overwhelmed with the variety of tile and left with a few samples that ultimately did not work for us. During our meeting with Don Lovato, he asked some appropriate ques..." Read more

7 years ago

David Schneider

David Schneider star-alt star-alt star-alt star-alt star-alt

"Excellent service, competitive price, fantastic installation"

7 years ago

Scott Horton

Scott Horton star-alt star-alt star-alt star-alt star-alt

"Don and company did a great job 3 years ago replacing our aged carpet. A recent warranty issue was just resolved with that carpet, and now we have newly replaced carpet and pad that Don brokered with the manufacturer. Talk about standing behind your product! Refreshing how this company goes the extra mile to keep a customer satisfied. Great staff from sales..." Read more

7 years ago

Pat Wallace

Pat Wallace star-alt star-alt star-alt star-alt star-alt

"We had our house carpet replaced with new by Carpet Source. The whole process starting with Tim coming out to show the samples, everyone in the office and the installers was awesome. Being in the carpet business, we know more than the average customer and therefore, can be a little more demanding, but Carpet Source knocked it out of the park with the whole c..." Read more

7 years ago

Lorie Landers

Lorie Landers star-alt star-alt star-alt star-alt star-alt

"Wow, what service! The installers were efficient and highly professional."

7 years ago

Mandy Couture

Mandy Couture star-alt star-alt star-alt star-alt star-alt

"Carpet Source is wonderful! From the initial consultation to the install, they are amazing. Everyone we worked with is professional, friendly, and great at what they do. We even had a small section of our carpet show some wear after about a year and Carpet Source replaced it for us. It looks amazing! I definitely recommend them."

7 years ago

Steve Blunier

Steve Blunier star-alt star-alt star-alt star-alt star-alt

"My wife and I are realtors and are constantly needing to recommend carpet replacement for our clients when they want to sell their homes. We always call Tim Hickman and he's always ready, willing and able to get us an estimate quickly. I've met him at many appointments with my clients and he is always courteous and professional. The installers are great t..." Read more

7 years ago

Jennifer Knight

Jennifer Knight star-alt star-alt star-alt star-alt star-alt

"From our initial inquiry to post-install service, our experience was five-star. Staff were courteous, friendly, and professional at every phase. We purchased a more luxurious grade of carpet for a large home, and found the pricing competitive. The install with Alex and his team was excellent. We would highly recommend Carpet Source."

7 years ago

Matt Vaive

Matt Vaive star-alt star-alt star-alt star-alt star-alt

"Our salesman from carpet source met us with samples, one of which we chose one. It was a very easy shopping experience. The product was beautiful and high quality at a fraction of what we would have had to pay elsewhere. we are very satsfied customers. We purchased 1200 sq ft of tile from Carpet Source, the experience was smooth and easy. We have a route job..." Read more

8 years ago

RS Brown

RS Brown star-alt star-alt star-alt star-alt star-alt

"My husband and I are grateful for the excellent, timely work performed by Carpet Source. Tim carefully and patiently helped us to pick out the best type of product in a desirable color for each of the unique rooms in our home. Then, the friendly and professional office staff followed up with clear communication through each step of the process. The instal..." Read more

8 years ago

Debi Eaglin

Debi Eaglin star-alt star-alt star-alt star-alt star-alt

"If your looking for excellent customer service, quick installation, & professionalism, then Carpet Source is your place. I had been dealing with the big box stores and the service was horrible, it was gonna take 2 weeks to get someone to come to my house to measure, then I would have to go back to the store and pick a carpet, wait 2-4 weeks for delivery, th..." Read more

8 years ago

Debi

Debi star-alt star-alt star-alt star-alt star-alt

"I had a 100% satisfactory experience with Carpet Source. From the very beginning call to set up the initial appointment through the moment the great installation team pulled out of the driveway, everyone was professional, responsive, friendly and helpful. Loving my new wood floors and carpet!"

8 years ago

Bob Herman

Bob Herman star-alt star-alt star-alt star-alt star-alt

"We had carpet source come in and replace the carpet in one of the rooms of our house. Not only did they replace the carpet, but they did a great job replacing the tack strip that needed to be replaced and also made the seam totally invisible. The crew that installed the carpet was extremely professional and went above and beyond what you would expect from a..." Read more

8 years ago

Christine Turpen

Christine Turpen star-alt star-alt star-alt star-alt star-alt

"I have been a client of Carpets Sources for 10 years. My first experience with them was for my rental home. We had a pipe break and the insurance company sent a company out that was on their preferred list and they gave me a quote for wood flooring. I had Carpet Source come out and their bid included an entire additional room and it still was less expensi..." Read more

8 years ago

Mindy Abramson

Mindy Abramson star-alt star-alt star-alt star-alt star-alt

"As a Certified Staging Professional one of my responsibilities is to identify obstacles to a sale. Often that includes the recommendation to replace flooring that is not longer in good condition or appealing to buyers. I love working with Carpet Source! It is a great advantage to homeowners to select flooring in their home to determine the best product...." Read more

8 years ago